Classic Toyota
Waukegan, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 217 reviews
Representative do not listen to customer complain. We show the difference and still do not hear the difference . He said the car is second hand but its only a month old and under warranty its very noi We show the difference and still do not hear the difference . He said the car is second hand but its only a month old and under warranty its very noisy on the highway . He just look the physical appearance and that's it. I have another RAV4 and it very quit compare to this one . Do not bring your car to this dealership customer service have a bad manner . They don't want to improve . They don't listen. More
The service staff is so pleasant and helpful. Len D. Met me immediately when I pulled in. He is friendly and listened to my service needs. He kept me abreast of what they would be doing and the b Len D. Met me immediately when I pulled in. He is friendly and listened to my service needs. He kept me abreast of what they would be doing and the bill was not shocking. The mechanics are great, I’ve never had to return for a job not well done. More
I had been searching for a preowned vehicle for well over a month now. I spoke to salesman Alex and he was very helpful and patient with me from the get-go. It took me couple of days to decide however becaus a month now. I spoke to salesman Alex and he was very helpful and patient with me from the get-go. It took me couple of days to decide however because of his professional demeanor and patience he made me feel comfortable enough to purchase a great vehicle from him. He went above and beyond to help me with my purchase. I'd recommend him to all my friends and family. More
We were looking for a certified pre owned corolla hatchback and found one at Classic Toyota. I emailed the dealership and was promptly responded to by Kashif. He was very helpful working with me over hatchback and found one at Classic Toyota. I emailed the dealership and was promptly responded to by Kashif. He was very helpful working with me over email setting providing me with all of the information that I needed to make a purchase. When I arrived at the dealership the car was waiting for me and I was able to take it for a test drive and purchase the car for the communicated price. Everything was simple and easy. John in finance also went above and beyond to further enhance our experience at Classic Toyota. I would gladly get another car from them. More
Extremely content! Words can’t explain how grateful and comfortable I felt with the whole process. Miguel helped me every step in the way, answered every question I had Words can’t explain how grateful and comfortable I felt with the whole process. Miguel helped me every step in the way, answered every question I had. For every worry I had he made sure to provide with plenty of information. Such a knowledgeable, diligent, kind and most of all patient person! Definitely will be recommending Miguel to family and friends! More
Had my break pads inspection last year. Oct 2022 Front breaks were 6mm Rear breaks 4mm They recommended to replace my rear breaks Today July 2023 Had my rear break pads replacement don Oct 2022 Front breaks were 6mm Rear breaks 4mm They recommended to replace my rear breaks Today July 2023 Had my rear break pads replacement done. And the report says Front breaks 8mm Rear breaks 12mm. My front break pads grew after 8 months? Called them and told me maybe the last year inspection was wrong. That being said. I dont need to replace my rear pads. I just wasted money. More
I have been to this dealership 2 times we worked with my parents peter lee he’s awesome and a great guy to work with thank you for all the hard work parents peter lee he’s awesome and a great guy to work with thank you for all the hard work More
Miguel was a very kind and approachable man. He let me drive the cars I was interested in and let me get a good feel of the vehicles. Got the paperwork done quickly and am satisfied! Highly reco He let me drive the cars I was interested in and let me get a good feel of the vehicles. Got the paperwork done quickly and am satisfied! Highly recommend! More
I just purchased 2024 Toyota Grand Highlander and I have not experienced the excellent customer service and professionalism working with Leo one of the sales reps. He had all the paperwork and vehicle ready not experienced the excellent customer service and professionalism working with Leo one of the sales reps. He had all the paperwork and vehicle ready when I arrived and showed me how to everything works. I would definitely recommend 5 star for this dealership. Thank you More