Classic Toyota
Mentor, OH
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1. Vehicle was priced fairly with good cash back discount and great financing. 2. My salesman (AJ) was very knowledgeable about the Tundra I was interested in. 3. I DID NOT feel pressured in any during and great financing. 2. My salesman (AJ) was very knowledgeable about the Tundra I was interested in. 3. I DID NOT feel pressured in any during my experience at Classic. 4. The dealership was clean, organized and well stocked with the vehicles I was interested in. More
I found the buying experience very nice. The salesman was informative and helpful. We came back after getting our questions answered by Nick twice and purchased the vehicle. He treated my husband and I was informative and helpful. We came back after getting our questions answered by Nick twice and purchased the vehicle. He treated my husband and I very well, answered all of our questions and arranged for an alternate to help us with a test drive when he was tied up with another client. All in all a very positive experience. More
As this is the 3rd vehicle purchased from Classic Toyota, I would definitely recommend this dealership. The staff goes out of their way to greet you and make sure your needs are met. Whether purchasing a veh I would definitely recommend this dealership. The staff goes out of their way to greet you and make sure your needs are met. Whether purchasing a vehicle or taking it in for service, you can expect prompt courteous service. More
This was one of the best car buying experiences I've ever had!! I've had 5 other Toyotas from another dealership that I had a long consumer relationship with but will never go back. Unfortunately, I was forc had!! I've had 5 other Toyotas from another dealership that I had a long consumer relationship with but will never go back. Unfortunately, I was forced to sever my relationship with the competing dealership because they expressed that they no longer wanted my business. I just want to say that I wish I had come to Classic before now. The customer service was 5 star and totally exceeded my expectations!!! The other dealership told me 3 years ago that Classic couldn't compete with them on customer service. I should have not listened to them!!! It was great working with my salesman and the GM. They both made us feel as though our business was of great value to the Classic Auto Group. We plan to purchase another vehicle soon and Classic is definitely our first choice! We look forward to a great ongoing relationship with the Classic Auto Group. I plan to recommend Classic to everyone that I know that is interested in a new or used car!! I'm very pleased with my new Camry lease!!! More
Although I have price shopped Classic Toyota many times Although I have price shopped Classic Toyota many times in the past, this is the first purchase I have made there. I've owned 2 Camrys, 1 Celica, a Although I have price shopped Classic Toyota many times in the past, this is the first purchase I have made there. I've owned 2 Camrys, 1 Celica, and a Supra. From sales to finance to service, I could not have asked for any more consideration, cooperation and assistance. It was a most pleasurable experience! Jen Skrtic was fantastic - she was friendly, knowledgeable, yet never once "pushy". I look forward to a long relationship with Classic Toyota of Mentor! Thank you to one and all More
This is our third time with this dealership; no complaints so far. Whenever there were any questions or concerns, they were addressed and dealt with. The timeline was acceptable, the vehicles were complaints so far. Whenever there were any questions or concerns, they were addressed and dealt with. The timeline was acceptable, the vehicles were delivered as promised along with the accessories. Will be back! More
Our family has had eight toyota's starting with a Camary in 1980 from Classic. All were bought from Classic and solely serviced by Classic. My experience has been great with all the folks at Classic. Sal in 1980 from Classic. All were bought from Classic and solely serviced by Classic. My experience has been great with all the folks at Classic. Sales and service is number one. Toyota cars and Classic were a big step up from our previous car dealers and services over the past 45 years. More
This was my first time using your service center. When I pulled in the service coordinator greeted me, took my truck and met me at the service desk to gather info. He invited me to wait for my vehicle to be pulled in the service coordinator greeted me, took my truck and met me at the service desk to gather info. He invited me to wait for my vehicle to be completed. While waiting I visited the warm cookie container. Keep the warm cookies coming!! My truck was serviced, washed and ready for me in a short time. The price was right due to when I purchased the vehicle I received five (5) oil changes. I visited the parts dept when I was there as well and received good service. Again, Keep the cookies coming! More
Mark was very professional and helpful. He called to keep us informed about the car and work needed. He recommended a safety inspection since the car had not be serviced as necessary so we could get an overa us informed about the car and work needed. He recommended a safety inspection since the car had not be serviced as necessary so we could get an overall picture of work needed on our main vehicle. More
This is a place I have bought from for 25 years and trust we will get a fair deal and a caring customer service. We appreciate a good deal and dealer. When you consider loyalty, price customer service and a we will get a fair deal and a caring customer service. We appreciate a good deal and dealer. When you consider loyalty, price customer service and a warm friendly place before and after a sale you have to buy at Classic More