Classic Toyota

Michelle and Frank made me feel very comfortable. Taking all the time that i needed, and answering all of my questions in detail. I told them up front that i was not able to make a decision that day, but all the time that i needed, and answering all of my questions in detail. I told them up front that i was not able to make a decision that day, but would do so the following week. Of course they wanted to close the deal, but i didn't feel pressured, which is one reason that i came back the following Monday to close the deal and drove home in my new Toyota Corrolla. More

I submitted online credit applications to more than one dealership, and Classic Toyota in Mentor was the first one to call me back and begin the new car process. I was called by Tony Skrtic who was profes dealership, and Classic Toyota in Mentor was the first one to call me back and begin the new car process. I was called by Tony Skrtic who was professional, friendly, and seemingly committed to getting me in a new car as quickly as possible. He was efficient without making me feel like he was rushing my paperwork just to get to the next person. The sales person I dealt with was Jennifer Skrtic, and she was great! As a single female in the new car market, I was hesitant and almost dreading having to deal with a salesman. Working with Jennifer Skrtic was so refreshing. She made me feel relaxed and comfortable, and I was very impressed with her knowledge and people skills. Overall, my experience there was top notch. I would recommend it to anyone I know, and will definitely go there in the future. More

Very pleasant experience overall. I have two small children and therefore I do not like to sit in showrooms forever waiting for sales reps and sales managers to determine pricing on cars. For the mos children and therefore I do not like to sit in showrooms forever waiting for sales reps and sales managers to determine pricing on cars. For the most part the sales team were accommodating as I was only there for an hour and a half. Maybe it's a sales technique, but, I'd love to get in and get out. You financing guy was great and had all the paperwork ready and it only took fifteen minutes. Nick is young and needs some experience dealing with affluent customers. More

This makes my 3rd new vehicle purchased from Classic Toyota. I have been treated good in the past and like the service I get from the service dept. Toyota still is the vehicle to beat. The people at Toyota. I have been treated good in the past and like the service I get from the service dept. Toyota still is the vehicle to beat. The people at Classic Toyota are friendly and courteous and make you feel welcome. More

Zack is one of the newest members of the sales team at Classic but you would not have known this had he not disclosed the information to me. He was very informative and quickly got back to me with any ou Classic but you would not have known this had he not disclosed the information to me. He was very informative and quickly got back to me with any outstanding answers he could not initially answer. The personal touch with the two cards sent from Zack was refreshing as this is often missed in today's world. It was also a pleasure working with Frank in finance. He truly wanted to do right by the customer with giving optional financing to ensure every opportunity is made available to your customers. Nice work! This is my first Toyota and I have to be honest that in the beginning of this year I would not have even considered being a Toyota owner. With the loyalty that Toyota has provided to their customers as a whole to ensure safety and service is their core business I decided to "at least" take the Venza for a test drive. I feel Classic has the same loyatly that Toyota is portraying with continued efforts of customer service. Kind Regards, Sheri Wright More

I have been using this Toyota location for a very long time. (I do not even recall the length because it's been so long. It could be over 20 years.) Everyone is always helpful and friendly. The whole fac time. (I do not even recall the length because it's been so long. It could be over 20 years.) Everyone is always helpful and friendly. The whole facility is always very clean and welcoming. I really have no complaints. Thanks for being there for me. More

I found the buying experience very nice. The salesman was informative and helpful. We came back after getting our questions answered by Nick twice and purchased the vehicle. He treated my husband and I was informative and helpful. We came back after getting our questions answered by Nick twice and purchased the vehicle. He treated my husband and I very well, answered all of our questions and arranged for an alternate to help us with a test drive when he was tied up with another client. All in all a very positive experience. More

1. Vehicle was priced fairly with good cash back discount and great financing. 2. My salesman (AJ) was very knowledgeable about the Tundra I was interested in. 3. I DID NOT feel pressured in any during and great financing. 2. My salesman (AJ) was very knowledgeable about the Tundra I was interested in. 3. I DID NOT feel pressured in any during my experience at Classic. 4. The dealership was clean, organized and well stocked with the vehicles I was interested in. More

As this is the 3rd vehicle purchased from Classic Toyota, I would definitely recommend this dealership. The staff goes out of their way to greet you and make sure your needs are met. Whether purchasing a veh I would definitely recommend this dealership. The staff goes out of their way to greet you and make sure your needs are met. Whether purchasing a vehicle or taking it in for service, you can expect prompt courteous service. More

This was one of the best car buying experiences I've ever had!! I've had 5 other Toyotas from another dealership that I had a long consumer relationship with but will never go back. Unfortunately, I was forc had!! I've had 5 other Toyotas from another dealership that I had a long consumer relationship with but will never go back. Unfortunately, I was forced to sever my relationship with the competing dealership because they expressed that they no longer wanted my business. I just want to say that I wish I had come to Classic before now. The customer service was 5 star and totally exceeded my expectations!!! The other dealership told me 3 years ago that Classic couldn't compete with them on customer service. I should have not listened to them!!! It was great working with my salesman and the GM. They both made us feel as though our business was of great value to the Classic Auto Group. We plan to purchase another vehicle soon and Classic is definitely our first choice! We look forward to a great ongoing relationship with the Classic Auto Group. I plan to recommend Classic to everyone that I know that is interested in a new or used car!! I'm very pleased with my new Camry lease!!! More