Classic Toyota

Matthew (manager) was very friendly and professional. Very good people skills. Brandon good for his youthness in field. Matthew is a good role model.ok Very good people skills. Brandon good for his youthness in field. Matthew is a good role model.ok More

i did a lot of research before buying my 2011 scion xb so i knew exactly what i wanted before even stepping foot onto the dealership. i live in cleveland heights so driving in to mentor for the dealership wa i knew exactly what i wanted before even stepping foot onto the dealership. i live in cleveland heights so driving in to mentor for the dealership was pretty far, but my aunt robin cole works in the offices so i came out, and due to my work schedule i couldn't get out there until right before close. brandon worked with me over the phone to start the pre-approval for financing and was very kind when i was a half hour late to our appointment. we went over everything and because of my choice in wanting a manual transmission and navigation system the car needed to be transferred from another dealership and then have the navigation put in separately. brandon and norville did everything they could to keep me informed of what needed to happen and making sure it did in as timely a manner as possible. even when i came to pick it up before work and the navigation was unexpectedly complicated so the car wasn't ready for me to take, brandon drove it out to me all the way in cleveland heights. i felt like he and norville really wanted me to buy the car i wanted and they would do everything they could to ensure that they could make that happen. overall i am extremely satisfied with the customer service. i absolutely love my car and would recommend classic dealerships to anyone i know buying a car. sincerely, breanna keiter More

great group of people! They were very helpful and gave me a good price on my trade in. My 21 yr old son came with me to pick up my new car after totaling his SUV that morning, and they were extremely helpful a good price on my trade in. My 21 yr old son came with me to pick up my new car after totaling his SUV that morning, and they were extremely helpful to him. He has bought his last 2 vehicles from Classic toyota and i purchased mine there. If i am ever in the market for another car, you better believe that i will go back here. Best classic dealer i have ever dealt with and WAY better then mentor kia. More

This is the second car purchased from this group and I am confident that the car, the relationships and the maintenance of the vehicle will satisfy fully my expectations. I would recommend this automobile,th confident that the car, the relationships and the maintenance of the vehicle will satisfy fully my expectations. I would recommend this automobile,the dealership and the service to anyone interested in a new Toyota. More

Steve Kolat was good to work with. He was knowledgeable, friendly, and not pushy. The dealership was clean and professional. My experience was easy and quick ... which is what I wanted. friendly, and not pushy. The dealership was clean and professional. My experience was easy and quick ... which is what I wanted. More

We purchased a vehicle at this dealership 3 years ago and were very pleased with both the sales and service. We live about 35 miles away and still prefer to deal with your dealership. We were very happ were very pleased with both the sales and service. We live about 35 miles away and still prefer to deal with your dealership. We were very happy with our salesperson Michelle, she was very pleasant and did everything she could to make our experience a good one. It is worth driving the extra miles to deal with your dealership. More

Jennifer was very helpful in finding the exact car we wanted. She showed us the available models and explained everything about them. We took several cars for a test drive and there was no pressure to on wanted. She showed us the available models and explained everything about them. We took several cars for a test drive and there was no pressure to on us to make a quick decision. Thanks again. Tom and Jennifer Morgan More

This is the second car that we have purchased from a Classic dealership. We have been very pleased with the friendliness and service. I have known Jim Brown since the first grade in school. Classic dealership. We have been very pleased with the friendliness and service. I have known Jim Brown since the first grade in school. More

I felt that the dealing between the salesman and the manager was excessive. It took a really long time with all of the going back and forth. If that would have been a little faster it would have been manager was excessive. It took a really long time with all of the going back and forth. If that would have been a little faster it would have been a great experience. Other than that I am very pleased with my car and with classic! More

Going to car dealerships is usually an annoyance for me. Being a woman and in the past I wasnt taken seriously. This was an excellent experience. My salesperson AJ treated me with respect and was able to Being a woman and in the past I wasnt taken seriously. This was an excellent experience. My salesperson AJ treated me with respect and was able to work with all of my concerns. He was extremely knowledgable and was able to answer any and every question I had about the vehicle I leased. I feel that he should be rewarded for his outstanding customer service. Thanks- Alyssa Mitchell More