Classic Toyota
Mentor, OH
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Auto purchase Good service. Sales staff was knowledgeable and friendly. Finance department was a very efficient experience with everything taken care of for me. W Good service. Sales staff was knowledgeable and friendly. Finance department was a very efficient experience with everything taken care of for me. Would use this dealer again. More
Best deal on a 2017 Highlander Limited! Spoke with Rich Lothman several times over the past few months as one of my leased vehicles was about to end in April. I decided on a 2017 Highlander Spoke with Rich Lothman several times over the past few months as one of my leased vehicles was about to end in April. I decided on a 2017 Highlander Limited with AWD. I checked other dealers also, and only one other was willing to discount from the MSRP to a price I felt very happy to get. Classic had the vehicle my wife and I wanted in the right exterior color and interior color, and it also had the second row bench seat which isn't all that easy to find on the XLE or Limited models. The other dealership that did have good prices did not have the exact car in stock and would have to try and find one and trade for it. The salesman Rich Lothman was referred to me by a friend who had purchased several cars from him in the past. Rich was easy going, answered all of my questions with no hesitation, and did a great job presenting the vehicle. I have purchased and leased vehicles from Classic Chevrolet, Classic Ford, Classic Buick/GMC, and now from Classic Toyota. I have always been treated fairly and with respect. Any time I have had to use the service department at any of the dealerships, I have been extremely satisfied with all of them. Hoping the Toyota service department continues the excellent experience, and I have no reason to doubt that they will not. The new car was prepped well and everything was ready to go when we arrived to pick it up late in the evening about 20 minutes before they closed. Never felt rushed with Rich Lothman or in the finance department. More
Great experience! Salesperson was low pressure. I was coming a long way to purchase a used vehicle. I was very skeptical that the vehicle would not be as represented. Salesperson was low pressure. I was coming a long way to purchase a used vehicle. I was very skeptical that the vehicle would not be as represented. It was absolutely beautiful and in perfect condition. The only part of the experience that could have better was a better price for my trade which I ended up keeping for that reason. However, Joel did fill up the tank on it as well as provide a fully tank of gas on the vehicle I purchased. More
A great place to buy a car The facilities, staff and the products are exceptional. If you are looking for a new or used car, let David and his staff earn your business The facilities, staff and the products are exceptional. If you are looking for a new or used car, let David and his staff earn your business More
Always an awesome experience Very knowledgeable on the vehicles they sell and they have always worked out a great deal for me. I have purchased 5 new vehicles from them in the pas Very knowledgeable on the vehicles they sell and they have always worked out a great deal for me. I have purchased 5 new vehicles from them in the past 9 years and don't have one bad thing to say about them.... More
Gained a loyal customer Excellent customer service and a quick process. They were able to get me the price point I wanted and Michelle the sales rep was so bubbly and friendl Excellent customer service and a quick process. They were able to get me the price point I wanted and Michelle the sales rep was so bubbly and friendly. Everyone I came in contact with very friendly. Great energy. Never had an experience like this with buying a car. You have gained a loyal customer More
Great Experience Went in for a hassle free experience and that is what I got. Mike Nicholson is a great guy. He's the type that you would want to grab amber and wings Went in for a hassle free experience and that is what I got. Mike Nicholson is a great guy. He's the type that you would want to grab amber and wings with! Mike made the whole process fast and easy! I was in and out in under 2 hours driving a great new car! Please ask for Mike and you will also have a hassle free experience! More
Excellent This is the 2nd car I've purchased at this dealership in the last year. Service was exceptional once again. A far price was offered, and all staff w This is the 2nd car I've purchased at this dealership in the last year. Service was exceptional once again. A far price was offered, and all staff were professional and efficient. More
New Car Pickup working with online sales to put a deal together. Was able to define what I wanted and work out a good deal on my lease turn it. I got what I was look working with online sales to put a deal together. Was able to define what I wanted and work out a good deal on my lease turn it. I got what I was looking for and was able to pick up what I wanted without any issues! More
Very satisfied Our salesman David jevnikar was fantastic he went above and beyond to make sure we were happy that u so much for the great experience. Our salesman David jevnikar was fantastic he went above and beyond to make sure we were happy that u so much for the great experience. More