Classic Toyota
Mentor, OH
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Very accommodating, knowledgeable and competitive experience Ryan Gogolin and the Classic staff provided an enjoyable car buying experience in a low pressure setting, providing ample time for decision making and Ryan Gogolin and the Classic staff provided an enjoyable car buying experience in a low pressure setting, providing ample time for decision making and additional information gathering. Ryan was very knowledgeable about their products and easy to work with. Classic was very competitive without being pushy allowing us to reach a decision on our own. Oh, and they're kid friendly too! ;-) More
Very pleasant and thorough sales staff. Salesperson took the time to go over everything on my he car . Leasing agent was very thorough and pleasant to deal with. and thorough sales staff. Salesperson took the time to go over everything on my he car . Leasing agent was very thorough and pleasant to deal with. More
New car purchase Brandan did everything possible to make this experience very comfortable and easy. I would buy another car from him. I will recommend him to others. Brandan did everything possible to make this experience very comfortable and easy. I would buy another car from him. I will recommend him to others. More
Auto purchase Good service. Sales staff was knowledgeable and friendly. Finance department was a very efficient experience with everything taken care of for me. W Good service. Sales staff was knowledgeable and friendly. Finance department was a very efficient experience with everything taken care of for me. Would use this dealer again. More
Classic is classy confident comfortable I was treated from sales person to sales manager to finance to all involved of purchase of this truck was awesome. I would and will refer all to class I was treated from sales person to sales manager to finance to all involved of purchase of this truck was awesome. I would and will refer all to classic Toyota what a class organization . I would buy a vehicle from them in the future without even thinking twice about it. From A to Z the buying experience was very professional and smooth. Kurt P More
Best deal on a 2017 Highlander Limited! Spoke with Rich Lothman several times over the past few months as one of my leased vehicles was about to end in April. I decided on a 2017 Highlander Spoke with Rich Lothman several times over the past few months as one of my leased vehicles was about to end in April. I decided on a 2017 Highlander Limited with AWD. I checked other dealers also, and only one other was willing to discount from the MSRP to a price I felt very happy to get. Classic had the vehicle my wife and I wanted in the right exterior color and interior color, and it also had the second row bench seat which isn't all that easy to find on the XLE or Limited models. The other dealership that did have good prices did not have the exact car in stock and would have to try and find one and trade for it. The salesman Rich Lothman was referred to me by a friend who had purchased several cars from him in the past. Rich was easy going, answered all of my questions with no hesitation, and did a great job presenting the vehicle. I have purchased and leased vehicles from Classic Chevrolet, Classic Ford, Classic Buick/GMC, and now from Classic Toyota. I have always been treated fairly and with respect. Any time I have had to use the service department at any of the dealerships, I have been extremely satisfied with all of them. Hoping the Toyota service department continues the excellent experience, and I have no reason to doubt that they will not. The new car was prepped well and everything was ready to go when we arrived to pick it up late in the evening about 20 minutes before they closed. Never felt rushed with Rich Lothman or in the finance department. More
Great experience! Salesperson was low pressure. I was coming a long way to purchase a used vehicle. I was very skeptical that the vehicle would not be as represented. Salesperson was low pressure. I was coming a long way to purchase a used vehicle. I was very skeptical that the vehicle would not be as represented. It was absolutely beautiful and in perfect condition. The only part of the experience that could have better was a better price for my trade which I ended up keeping for that reason. However, Joel did fill up the tank on it as well as provide a fully tank of gas on the vehicle I purchased. More
A great place to buy a car The facilities, staff and the products are exceptional. If you are looking for a new or used car, let David and his staff earn your business The facilities, staff and the products are exceptional. If you are looking for a new or used car, let David and his staff earn your business More
Always an awesome experience Very knowledgeable on the vehicles they sell and they have always worked out a great deal for me. I have purchased 5 new vehicles from them in the pas Very knowledgeable on the vehicles they sell and they have always worked out a great deal for me. I have purchased 5 new vehicles from them in the past 9 years and don't have one bad thing to say about them.... More
Gained a loyal customer Excellent customer service and a quick process. They were able to get me the price point I wanted and Michelle the sales rep was so bubbly and friendl Excellent customer service and a quick process. They were able to get me the price point I wanted and Michelle the sales rep was so bubbly and friendly. Everyone I came in contact with very friendly. Great energy. Never had an experience like this with buying a car. You have gained a loyal customer More