Classic Toyota
Mentor, OH
Filter Reviews by Keyword
By Type
Showing 601 reviews
Great experience Michael was great. Very nice and easy to work with. Did a nice job of meeting the needs that I had looking for my vehicle. He was very professional an Michael was great. Very nice and easy to work with. Did a nice job of meeting the needs that I had looking for my vehicle. He was very professional and knowledable with any questions that were asked. We were there for a long time, but other than that, the experience was great. More
The salesmen were so friendly and helpful. I got my very first car today and the salesman who helped me made me even more excited since he gave me alot of helpful information. I got my very first car today and the salesman who helped me made me even more excited since he gave me alot of helpful information. More
Brought a new car Kenny was great, very attentive, able to answer all my questions and helped me to make a choice. He was great about showing me all the features. Kenny was great, very attentive, able to answer all my questions and helped me to make a choice. He was great about showing me all the features. More
Top Notch Dealer Matt answered all of our questions, made sure our test drive was adequate with side, main, and highway driving, didn't hurry the process, and made sur Matt answered all of our questions, made sure our test drive was adequate with side, main, and highway driving, didn't hurry the process, and made sure that we realized that he was there to serve us. He will be an excellent addition to the crew at Mentor Toyota as he made our purchase very easy. We knew from prior visits that the service department was top notch and now feel the same way about the sales department. More
Experience purchasing a new car I have been buying Toyotas since 2000 and was thinking of buying something else. I decided to come in and just look at the new Yaris. My salesman, Ken I have been buying Toyotas since 2000 and was thinking of buying something else. I decided to come in and just look at the new Yaris. My salesman, Kenny Papaleo, was very professional and friendly. When I left to see the other car I was interested in I knew I'd be back. There was no comparison. Toyota was fair on the price of the car and my trade-in and Kenny walked me through the whole process. When it was time to leave with my new car he showed me the new features and how to use them. I would recommend Classic Toyota to anyone looking for a new or used car. More
Lease Toyota RAV4 The lease experience was painless, quick, and easy. Great friendly and knowledgeable staff. I was in and out in 2 hours in a new 2017 Toyota RAV4, a The lease experience was painless, quick, and easy. Great friendly and knowledgeable staff. I was in and out in 2 hours in a new 2017 Toyota RAV4, after a visit the previous day. More
Excellent Customer Service Kenny Papaleo was a great salesman who sold us our new car, He was very patient with us and gave us all the time in the world to make our decision. Kenny Papaleo was a great salesman who sold us our new car, He was very patient with us and gave us all the time in the world to make our decision. Because of Kenny we purchased our new Avalon at this dealership. More
New car purchase We started out looking for a used vehicle and ended up buying a new one. Joel Gazella and Don Rose were exceptional in knowledge of the vehicles we lo We started out looking for a used vehicle and ended up buying a new one. Joel Gazella and Don Rose were exceptional in knowledge of the vehicles we looked at throughout the process. Whenever we are in need of a car we always start with the Classic Auto Group. We are repeat customers and appreciate the excellent staff and customer care we receive from them and this time it was no different. Joel worked with us from start to finish and made sure every detail was taken care of. We appreciate the professional staff at Classic. More
Great dealership My wife and my experience with Classic Toyota on 3/30/2017 was completely enjoyable even though lengthy. xxxxxxto Jen Skrtic, Rich Lothman and Craig B My wife and my experience with Classic Toyota on 3/30/2017 was completely enjoyable even though lengthy. xxxxxxto Jen Skrtic, Rich Lothman and Craig Budziak as well as several others we communicated with over the 3 hours we were there. The Camry we got was a very up to date version of the 17 year old one we traded in. Rich was very hands on and informative about all aspects of the transaction and the vehicle. Mr. Brown can be very proud of the courteousness and professionalism of his employees. More
sales Joel was great and always is. the girl in insurance was great as was the finance clerk wonderful place to buy and wonderful service. Thanks Joel was great and always is. the girl in insurance was great as was the finance clerk wonderful place to buy and wonderful service. Thanks More