Classic Toyota
Mentor, OH
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Experience purchasing a new car I have been buying Toyotas since 2000 and was thinking of buying something else. I decided to come in and just look at the new Yaris. My salesman, Ken I have been buying Toyotas since 2000 and was thinking of buying something else. I decided to come in and just look at the new Yaris. My salesman, Kenny Papaleo, was very professional and friendly. When I left to see the other car I was interested in I knew I'd be back. There was no comparison. Toyota was fair on the price of the car and my trade-in and Kenny walked me through the whole process. When it was time to leave with my new car he showed me the new features and how to use them. I would recommend Classic Toyota to anyone looking for a new or used car. More
Lease Toyota RAV4 The lease experience was painless, quick, and easy. Great friendly and knowledgeable staff. I was in and out in 2 hours in a new 2017 Toyota RAV4, a The lease experience was painless, quick, and easy. Great friendly and knowledgeable staff. I was in and out in 2 hours in a new 2017 Toyota RAV4, after a visit the previous day. More
Excellent Customer Service Kenny Papaleo was a great salesman who sold us our new car, He was very patient with us and gave us all the time in the world to make our decision. Kenny Papaleo was a great salesman who sold us our new car, He was very patient with us and gave us all the time in the world to make our decision. Because of Kenny we purchased our new Avalon at this dealership. More
New car purchase We started out looking for a used vehicle and ended up buying a new one. Joel Gazella and Don Rose were exceptional in knowledge of the vehicles we lo We started out looking for a used vehicle and ended up buying a new one. Joel Gazella and Don Rose were exceptional in knowledge of the vehicles we looked at throughout the process. Whenever we are in need of a car we always start with the Classic Auto Group. We are repeat customers and appreciate the excellent staff and customer care we receive from them and this time it was no different. Joel worked with us from start to finish and made sure every detail was taken care of. We appreciate the professional staff at Classic. More
Great dealership My wife and my experience with Classic Toyota on 3/30/2017 was completely enjoyable even though lengthy. xxxxxxto Jen Skrtic, Rich Lothman and Craig B My wife and my experience with Classic Toyota on 3/30/2017 was completely enjoyable even though lengthy. xxxxxxto Jen Skrtic, Rich Lothman and Craig Budziak as well as several others we communicated with over the 3 hours we were there. The Camry we got was a very up to date version of the 17 year old one we traded in. Rich was very hands on and informative about all aspects of the transaction and the vehicle. Mr. Brown can be very proud of the courteousness and professionalism of his employees. More
sales Joel was great and always is. the girl in insurance was great as was the finance clerk wonderful place to buy and wonderful service. Thanks Joel was great and always is. the girl in insurance was great as was the finance clerk wonderful place to buy and wonderful service. Thanks More
Very accommodating, knowledgeable and competitive experience Ryan Gogolin and the Classic staff provided an enjoyable car buying experience in a low pressure setting, providing ample time for decision making and Ryan Gogolin and the Classic staff provided an enjoyable car buying experience in a low pressure setting, providing ample time for decision making and additional information gathering. Ryan was very knowledgeable about their products and easy to work with. Classic was very competitive without being pushy allowing us to reach a decision on our own. Oh, and they're kid friendly too! ;-) More
Very pleasant and thorough sales staff. Salesperson took the time to go over everything on my he car . Leasing agent was very thorough and pleasant to deal with. and thorough sales staff. Salesperson took the time to go over everything on my he car . Leasing agent was very thorough and pleasant to deal with. More
New car purchase Brandan did everything possible to make this experience very comfortable and easy. I would buy another car from him. I will recommend him to others. Brandan did everything possible to make this experience very comfortable and easy. I would buy another car from him. I will recommend him to others. More
Classic is classy confident comfortable I was treated from sales person to sales manager to finance to all involved of purchase of this truck was awesome. I would and will refer all to class I was treated from sales person to sales manager to finance to all involved of purchase of this truck was awesome. I would and will refer all to classic Toyota what a class organization . I would buy a vehicle from them in the future without even thinking twice about it. From A to Z the buying experience was very professional and smooth. Kurt P More