
Classic Toyota
Mentor, OH
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Derek was awesome. Classic is classy. Thanks guys. Respectable deal. Honest people. Super clean and professional facilities. Otherwise it’s your normal car dealership. This was Toyota and it’s the s Respectable deal. Honest people. Super clean and professional facilities. Otherwise it’s your normal car dealership. This was Toyota and it’s the same next door at Ford. More
Vehicle purchase simple and quick We contacted the dealership online on a Sunday and they got back to us first thing on Monday. We made an appointment to test drive a Sienna. It drove We contacted the dealership online on a Sunday and they got back to us first thing on Monday. We made an appointment to test drive a Sienna. It drove wonderfully, but wasn't exactly the trim package that we were looking for. The sales team found one within a day, brought it to the Mentor location and Jesse Lopez had all the paperwork ready to go when we returned. Very simple process for us. More
Excellent experience! Zac Taylor, Chris McCarthy and General Manager Dave Alicea made my car shopping experience a positive one. They discussed ballpark numbers and emaile Zac Taylor, Chris McCarthy and General Manager Dave Alicea made my car shopping experience a positive one. They discussed ballpark numbers and emailed me options in advance and when I arrived at the dealership were ready to show me the vehicles I was interested in. They very quickly put together the bottom line cost so I could compare the vehicles to each other. Zac synched our phones and showcased the options on the vehicle before our test drive. While I signed the papers the vehicle was cleaned and prepared. Very positive and efficient experience! Best car buying experience I have had. More
Purchased 2017 Highlander Quick, efficient service. Authenticity friendly. Made changes to purchase agreement according to our needs. Brandon is very accommodating and found th Quick, efficient service. Authenticity friendly. Made changes to purchase agreement according to our needs. Brandon is very accommodating and found the best deal for our family. More
Would do it all over again Being a first time car buyer I was a little bit overwhelmed with the whole process. The guys at Classic Toyota couldn’t have done a better job putting Being a first time car buyer I was a little bit overwhelmed with the whole process. The guys at Classic Toyota couldn’t have done a better job putting me at ease and making this decision as easy as possible. The customer service was fantastic and they couldn’t have been friendlier. They worked with me to find the right car in my price range and went above and beyond to get it within my budget. Couldn’t be happier with my experience!! More
Happy with new car experience We got the car we wanted, great Toyota financing with no pre pay penalty on the loan, a great trade in value. We've worked with salesman Rich Lothman We got the car we wanted, great Toyota financing with no pre pay penalty on the loan, a great trade in value. We've worked with salesman Rich Lothman for years and he makes it a pleasant experience. He is attentive, calm, and not annoyingly pushy or full of bull. He works with us straight forward and is a genuinely nice guy. More
Fast, courteous service. Fast friendly service. The purchasing process is smooth and stress free. When it is time for maintenance there is no waiting. Simply pull your car up Fast friendly service. The purchasing process is smooth and stress free. When it is time for maintenance there is no waiting. Simply pull your car up to the garage and you are greeted by a service rep who will take your car and have it checked out. More
Fast friendly and courteous Everything was ready, all were warm and friendly and very helpful! Welcomed upon entering offered snacks and drinks. Took time Togo over new vehicle. Everything was ready, all were warm and friendly and very helpful! Welcomed upon entering offered snacks and drinks. Took time Togo over new vehicle. Awesome experience!!! More
Excellent Service! Working with Zac was a very pleasant experience. No pressure. He was able to answer all our questions on the RAV4 Hybrid Limited. We are excited wi Working with Zac was a very pleasant experience. No pressure. He was able to answer all our questions on the RAV4 Hybrid Limited. We are excited with our new member of our Toyota family! More
Very happy with the service by the sales person Lissandra This is the second auto bought at the dearlershiip and my exsperience with the personnel was very good in sales and finance. also with the first auto This is the second auto bought at the dearlershiip and my exsperience with the personnel was very good in sales and finance. also with the first auto service was also very good. More