Classic Toyota
Mentor, OH
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Excellent experience! Zac Taylor, Chris McCarthy and General Manager Dave Alicea made my car shopping experience a positive one. They discussed ballpark numbers and emaile Zac Taylor, Chris McCarthy and General Manager Dave Alicea made my car shopping experience a positive one. They discussed ballpark numbers and emailed me options in advance and when I arrived at the dealership were ready to show me the vehicles I was interested in. They very quickly put together the bottom line cost so I could compare the vehicles to each other. Zac synched our phones and showcased the options on the vehicle before our test drive. While I signed the papers the vehicle was cleaned and prepared. Very positive and efficient experience! Best car buying experience I have had. More
Purchased 2017 Highlander Quick, efficient service. Authenticity friendly. Made changes to purchase agreement according to our needs. Brandon is very accommodating and found th Quick, efficient service. Authenticity friendly. Made changes to purchase agreement according to our needs. Brandon is very accommodating and found the best deal for our family. More
Would do it all over again Being a first time car buyer I was a little bit overwhelmed with the whole process. The guys at Classic Toyota couldn’t have done a better job putting Being a first time car buyer I was a little bit overwhelmed with the whole process. The guys at Classic Toyota couldn’t have done a better job putting me at ease and making this decision as easy as possible. The customer service was fantastic and they couldn’t have been friendlier. They worked with me to find the right car in my price range and went above and beyond to get it within my budget. Couldn’t be happier with my experience!! More
Happy with new car experience We got the car we wanted, great Toyota financing with no pre pay penalty on the loan, a great trade in value. We've worked with salesman Rich Lothman We got the car we wanted, great Toyota financing with no pre pay penalty on the loan, a great trade in value. We've worked with salesman Rich Lothman for years and he makes it a pleasant experience. He is attentive, calm, and not annoyingly pushy or full of bull. He works with us straight forward and is a genuinely nice guy. More
Fast, courteous service. Fast friendly service. The purchasing process is smooth and stress free. When it is time for maintenance there is no waiting. Simply pull your car up Fast friendly service. The purchasing process is smooth and stress free. When it is time for maintenance there is no waiting. Simply pull your car up to the garage and you are greeted by a service rep who will take your car and have it checked out. More
Fast friendly and courteous Everything was ready, all were warm and friendly and very helpful! Welcomed upon entering offered snacks and drinks. Took time Togo over new vehicle. Everything was ready, all were warm and friendly and very helpful! Welcomed upon entering offered snacks and drinks. Took time Togo over new vehicle. Awesome experience!!! More
Excellent Service! Working with Zac was a very pleasant experience. No pressure. He was able to answer all our questions on the RAV4 Hybrid Limited. We are excited wi Working with Zac was a very pleasant experience. No pressure. He was able to answer all our questions on the RAV4 Hybrid Limited. We are excited with our new member of our Toyota family! More
Very happy with the service by the sales person Lissandra This is the second auto bought at the dearlershiip and my exsperience with the personnel was very good in sales and finance. also with the first auto This is the second auto bought at the dearlershiip and my exsperience with the personnel was very good in sales and finance. also with the first auto service was also very good. More
Very smooth We wanted a RAV4 AWD, preferably a 2017 model with the 0% interest for 72 mos. our salesman, Cole Stitt, showed us a variety of vehicles that were wit We wanted a RAV4 AWD, preferably a 2017 model with the 0% interest for 72 mos. our salesman, Cole Stitt, showed us a variety of vehicles that were within what we wanted. After deciding on the SUV we wanted, the dealership worked with us on the price. The whole process was effortless and both the buyers and sellers were happy. More
Excellent service all the questions are answered if I ever need a new car soon I will come and see Michelle at mentor Toyota thank you for your help service all the questions are answered if I ever need a new car soon I will come and see Michelle at mentor Toyota thank you for your help More