
Classic Toyota
Mentor, OH
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I couldn't ask for a better experience at Classic Toyota I purchased a new vehicle from Classic Toyota and my husband and I had a great experience. We worked with John and his demeanor, knowledge, and friend I purchased a new vehicle from Classic Toyota and my husband and I had a great experience. We worked with John and his demeanor, knowledge, and friendliness made the whole process enjoyable. We came in with an idea of what we wanted. He asked us several questions and validated that we were on the right path. He took the time to answer all of our questions, explained options, pricing and most importantly, he listened without judgement as we decided what was best for our family. He was kind, honest, and truly enjoys his job. He's the kind of sales guy we'll want to work with again. Classic had every color on hand and several trim packages available for us to choose from. We were able to drive off with exactly what we wanted. Of course walking into a showroom and driving off with a new car is a multi-step process that always takes a long time. I was grateful for the beverages and fresh fruit as we waited during the various transactions. Dave handled our insurance for the new car. He too was knowledgeable and gave us a few tips for working with our insurance company that were spot-on. Danny handled our financing. We asked him to show us a few different scenarios with our payments including running the numbers through different lenders. He was perfectly happy to do whatever we asked of him and he made sure we had the payment total we wanted on the day of the month that worked best for us. At every step of the way, we felt comfortable with everyone at Classic. There was never any pressure from them and this helped my stress levels a great deal. I highly recommend Classic Toyota. More
My new red Tacoma We have purchased or leased several vehicles through Classic. Always a good experience. Always find salesmen to be very helpful and not pushy. I will We have purchased or leased several vehicles through Classic. Always a good experience. Always find salesmen to be very helpful and not pushy. I will continue to do business with Classic. More
Salesman was very thorough and accommodating. We’ve purchased our last 2 cars at Classic Toyota. Salesman Rich Lothman and GM Dave Alicea were knowlegeable and easy to work with. Service depar We’ve purchased our last 2 cars at Classic Toyota. Salesman Rich Lothman and GM Dave Alicea were knowlegeable and easy to work with. Service department is accommodating as well. More
New lease Joe tried his best to get the price/ monthly payment I wanted. Unfortunately, he cannot go lower than the price he gave us. He offered immediately tes Joe tried his best to get the price/ monthly payment I wanted. Unfortunately, he cannot go lower than the price he gave us. He offered immediately test drive... Just to make sure I know the difference before making a decision. I wish when it is time to trade in the rav 4 it will be around $ 325/month. More
Perfect Experience My experience was amazing and I love my new car!! Derek was great and very informative. Dan was kind and super funny. My family has been buying cars f My experience was amazing and I love my new car!! Derek was great and very informative. Dan was kind and super funny. My family has been buying cars from here since 78’. We love Toyota! More
Helpful, quick and seamless The provision of information beforehand enabled checks to be made and forms to be prepared in advance, making for a pretty smooth and straightforward The provision of information beforehand enabled checks to be made and forms to be prepared in advance, making for a pretty smooth and straightforward process. Staff were friendly and helpful. More
Friendly and fast We were greeted right away and given a chance to look at vehicles without being pressured. We were offered several options that fit our needs and pric We were greeted right away and given a chance to look at vehicles without being pressured. We were offered several options that fit our needs and price limit. They made financing extremely easy. More
Great staff, Eric Arms our salesperson was by far outstanding... Everyone was very friendly & helpful. Very cordial with each other. That is a real plus to staff, Eric Arms our salesperson was by far outstanding... Everyone was very friendly & helpful. Very cordial with each other. That is a real plus to see. More
Excellent Classic Toyota is by far the best dealership i have ever visited. The Sale staff is very nice and respectful. the customer service here is outstanding Classic Toyota is by far the best dealership i have ever visited. The Sale staff is very nice and respectful. the customer service here is outstanding from the Manager level the the services department. i have purchased six vehicles from Classic Toyota every time was an outstanding experience which is really rear in a delership. As i set back and think about all the different vehicles i have purchased over the years and all the different dealership i have been to. Classic Toyota as the best customer services ever. More
Amazing service~ I never was in the dark about what was going on in terms of the car deal. I know for a fact that I got the best deal and the service was great. Rich a I never was in the dark about what was going on in terms of the car deal. I know for a fact that I got the best deal and the service was great. Rich and Rick were definitely personally invested in answering all my questions and made my first car buying experience an awesome one! Will be sending all my friends there for sure! More