Classic Toyota
Mentor, OH
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2019 Toyota 4Runner purchased 11/19/18 The personnel are exceptionally polite and very informed about their products. I first started corresponding through email and overall had a good expe The personnel are exceptionally polite and very informed about their products. I first started corresponding through email and overall had a good experience. My trade in, 2014 4Runner, I thought was undervalued, but after discussing with the salesperson I was reasonably pleased. The new 4Runnerwas prepped same day and the salesman was meticulous in making sure everything was prepared just right. He even had me check all the lights before I left the lot. My wife and I live in Concord and we have always had good service too. I am sure we will shop at Classic for our next vehicle in a couple years. More
Excellent seller My boyfriend leased his car there and had a wonderful service and deal, that’s why I decided to go back and requested the same salesperson My boyfriend leased his car there and had a wonderful service and deal, that’s why I decided to go back and requested the same salesperson More
Happy customer I am a repeat classic Toyota customer and just leased a new car today. Rich was the perfect professional Toyota representative. He answered every qu I am a repeat classic Toyota customer and just leased a new car today. Rich was the perfect professional Toyota representative. He answered every question I asked and I never felt pressured or hurried in my decision process. His knowledge and patience are to be commended! I will certainly go back and I will recommend Classic Toyota and Rich to my friends and family. More
Great experience with the buy of a new 2018 RAV4 We started with a lease for a new 2018 RAV4 but after signing paperwork we decided that a buy would be better for us. Next day all paperwork was redon We started with a lease for a new 2018 RAV4 but after signing paperwork we decided that a buy would be better for us. Next day all paperwork was redone in a very professional matter. More
I couldn't ask for a better experience at Classic Toyota I purchased a new vehicle from Classic Toyota and my husband and I had a great experience. We worked with John and his demeanor, knowledge, and friend I purchased a new vehicle from Classic Toyota and my husband and I had a great experience. We worked with John and his demeanor, knowledge, and friendliness made the whole process enjoyable. We came in with an idea of what we wanted. He asked us several questions and validated that we were on the right path. He took the time to answer all of our questions, explained options, pricing and most importantly, he listened without judgement as we decided what was best for our family. He was kind, honest, and truly enjoys his job. He's the kind of sales guy we'll want to work with again. Classic had every color on hand and several trim packages available for us to choose from. We were able to drive off with exactly what we wanted. Of course walking into a showroom and driving off with a new car is a multi-step process that always takes a long time. I was grateful for the beverages and fresh fruit as we waited during the various transactions. Dave handled our insurance for the new car. He too was knowledgeable and gave us a few tips for working with our insurance company that were spot-on. Danny handled our financing. We asked him to show us a few different scenarios with our payments including running the numbers through different lenders. He was perfectly happy to do whatever we asked of him and he made sure we had the payment total we wanted on the day of the month that worked best for us. At every step of the way, we felt comfortable with everyone at Classic. There was never any pressure from them and this helped my stress levels a great deal. I highly recommend Classic Toyota. More
My new red Tacoma We have purchased or leased several vehicles through Classic. Always a good experience. Always find salesmen to be very helpful and not pushy. I will We have purchased or leased several vehicles through Classic. Always a good experience. Always find salesmen to be very helpful and not pushy. I will continue to do business with Classic. More
Salesman was very thorough and accommodating. We’ve purchased our last 2 cars at Classic Toyota. Salesman Rich Lothman and GM Dave Alicea were knowlegeable and easy to work with. Service depar We’ve purchased our last 2 cars at Classic Toyota. Salesman Rich Lothman and GM Dave Alicea were knowlegeable and easy to work with. Service department is accommodating as well. More
New lease Joe tried his best to get the price/ monthly payment I wanted. Unfortunately, he cannot go lower than the price he gave us. He offered immediately tes Joe tried his best to get the price/ monthly payment I wanted. Unfortunately, he cannot go lower than the price he gave us. He offered immediately test drive... Just to make sure I know the difference before making a decision. I wish when it is time to trade in the rav 4 it will be around $ 325/month. More
Perfect Experience My experience was amazing and I love my new car!! Derek was great and very informative. Dan was kind and super funny. My family has been buying cars f My experience was amazing and I love my new car!! Derek was great and very informative. Dan was kind and super funny. My family has been buying cars from here since 78’. We love Toyota! More
Helpful, quick and seamless The provision of information beforehand enabled checks to be made and forms to be prepared in advance, making for a pretty smooth and straightforward The provision of information beforehand enabled checks to be made and forms to be prepared in advance, making for a pretty smooth and straightforward process. Staff were friendly and helpful. More