
Classic Toyota
Mentor, OH
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CHRIS WAS VERY THOUOGH. CHRIS SPENT OVER AN HOUR GOING OVER ALL THE PAPERS THAT NEEDED TO BE SIGNED. AND HE ANSWERED ALL MY QUESTIONS. GO BUY FROM CLASSIC. CHRIS SPENT OVER AN HOUR GOING OVER ALL THE PAPERS THAT NEEDED TO BE SIGNED. AND HE ANSWERED ALL MY QUESTIONS. GO BUY FROM CLASSIC. More
Great experience at Classic Toyota of Mentor Everyone at Classic Toyota that I have worked with have been extremely helpful . From the Service Dept. To Finance. I recently got my third leased car Everyone at Classic Toyota that I have worked with have been extremely helpful . From the Service Dept. To Finance. I recently got my third leased car and have worked with Eric Arms each time. He has always treated me with respect & assisted me in getting a car and lease that would work best for me and that I would be happy with. More
Amazing! Are sales rep Amber was Amazing! She was very wonderful & listen to me as the customer & fulfilled exactly what I need & wanted in our sales experienc Are sales rep Amber was Amazing! She was very wonderful & listen to me as the customer & fulfilled exactly what I need & wanted in our sales experience. Thank you so much & you will be highly recommend! Thank you Toyota! More
2019 Rav 4 XLE Premium in Blue Flame I’m so happy with the second purchase of a Rav 4 in 3 years with Classic Toyota. Mike Cunningham made my sale go through so easily and smoothly. Rick I’m so happy with the second purchase of a Rav 4 in 3 years with Classic Toyota. Mike Cunningham made my sale go through so easily and smoothly. Rick Demore was also great with financing paperwork. Very courteous, professional and efficient people to do business with. More
Excellent All the staff especially Brandon was exceptional!!! He was very patient with my many requests for different options to make my payment as low as possi All the staff especially Brandon was exceptional!!! He was very patient with my many requests for different options to make my payment as low as possible and worked a lot over the phone since I didn’t have the time to spend in the dealership. He even installed both of my car seats. A+ service and the best deal I could find. Thank you so much!! I got my minivan with all the bells and whistles!! More
Third lease at Classic......nice people to work with I've leased 2 other cars from Classic- both Prius's. I loved my Prius's. I went to Classic on a Sunday so I could look around. I found NO Prius's on t I've leased 2 other cars from Classic- both Prius's. I loved my Prius's. I went to Classic on a Sunday so I could look around. I found NO Prius's on the Classic Toyota lot ?????. I got home and Googled this issue. It seems that because of the low cost of gas, nobody wants to buy the Prius.....they want to buy the big SUV's and trucks. When I asked Classic management about this, they said they had a big order due to arrive any day. We'll see. Anyway, my lease was up and I had to turn in my Prius and I picked a Corolla Hatchback to lease. Beautiful car, still good gas mileage.......it also had all the new bells and whistles.....Lane Tracing Assist.......Dynamic Radar Cruise Control.....etc. A lot of new technology to learn and implement. More
A Comfortable transaction My wife and I were pleased with our recent transaction at Classic Toyota. Our sales person put us immediately at ease, and was genuine and sincere. My wife and I were pleased with our recent transaction at Classic Toyota. Our sales person put us immediately at ease, and was genuine and sincere. If you've been through a cheesy sales experience that is typical to new car shopping, then you know how uncomfortable the whole thing can be. This was not the case at Classic. This was also true when I purchased a previous vehicle from them. My wife and I shop for a sales person as much as for the car itself, and our sales person, Scott, was knowledgable, easy-going and kind. More
It was pretty good There was only one item I do not remember being informed of either at the dealership or or at the Toyota web site. There was a $1000 rebate I wish I h There was only one item I do not remember being informed of either at the dealership or or at the Toyota web site. There was a $1000 rebate I wish I had been aware of while dealing on the price. I was at a slight disadvantage by not being aware of it. Even though I feel I got a fairly good price, I feel I might have been able to get a better one. More
Great experience We traded in our two ford vehicles for two Toyota’s and couldn’t be happier. Our salesman was top notch. Very knowledgeable and helpful. He listened t We traded in our two ford vehicles for two Toyota’s and couldn’t be happier. Our salesman was top notch. Very knowledgeable and helpful. He listened to what we wanted and was not pushy at all. We met both the sales manager and general manager and they both made us feel like they cared about what we wanted Everyone worked with us to get us the best deal possible. More
Professional and Welcoming I felt that the salesman, Ryan, was interested in helping me to find and choose the car that best fit all of my wants and needs. This was my first ti I felt that the salesman, Ryan, was interested in helping me to find and choose the car that best fit all of my wants and needs. This was my first time going to a Toyota dealership, and I bought the Camry. The financing rep was very thorough and helpful in explaining the financing and other options. From my experience, the staff at Classic Toyota is professional and welcoming, and there were no high-pressure tactics. More