Classic Toyota
Mentor, OH
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A Comfortable transaction My wife and I were pleased with our recent transaction at Classic Toyota. Our sales person put us immediately at ease, and was genuine and sincere. My wife and I were pleased with our recent transaction at Classic Toyota. Our sales person put us immediately at ease, and was genuine and sincere. If you've been through a cheesy sales experience that is typical to new car shopping, then you know how uncomfortable the whole thing can be. This was not the case at Classic. This was also true when I purchased a previous vehicle from them. My wife and I shop for a sales person as much as for the car itself, and our sales person, Scott, was knowledgable, easy-going and kind. More
It was pretty good There was only one item I do not remember being informed of either at the dealership or or at the Toyota web site. There was a $1000 rebate I wish I h There was only one item I do not remember being informed of either at the dealership or or at the Toyota web site. There was a $1000 rebate I wish I had been aware of while dealing on the price. I was at a slight disadvantage by not being aware of it. Even though I feel I got a fairly good price, I feel I might have been able to get a better one. More
Great experience We traded in our two ford vehicles for two Toyota’s and couldn’t be happier. Our salesman was top notch. Very knowledgeable and helpful. He listened t We traded in our two ford vehicles for two Toyota’s and couldn’t be happier. Our salesman was top notch. Very knowledgeable and helpful. He listened to what we wanted and was not pushy at all. We met both the sales manager and general manager and they both made us feel like they cared about what we wanted Everyone worked with us to get us the best deal possible. More
Professional and Welcoming I felt that the salesman, Ryan, was interested in helping me to find and choose the car that best fit all of my wants and needs. This was my first ti I felt that the salesman, Ryan, was interested in helping me to find and choose the car that best fit all of my wants and needs. This was my first time going to a Toyota dealership, and I bought the Camry. The financing rep was very thorough and helpful in explaining the financing and other options. From my experience, the staff at Classic Toyota is professional and welcoming, and there were no high-pressure tactics. More
Fantastic Brandon was very kind and helpful!! Made sure I was taken care of and answered all my questions!! I will recommend him to all my friends!! Brandon was very kind and helpful!! Made sure I was taken care of and answered all my questions!! I will recommend him to all my friends!! More
Very Good Experience The whole staff was very friendly and helpful and made the purchase of our new vehicle hassle-free. Sales person was knowledgeable and went out of his The whole staff was very friendly and helpful and made the purchase of our new vehicle hassle-free. Sales person was knowledgeable and went out of his way to help us complete the transaction. This is our fourth Toyota Camry purchased from Classic Toyota and we keep coming back. More
Exceptional Dealership I have been with Chevy for over 20 years. I thought I would never go anywhere else. I had family members go with Toyota and they said Dave the GM was I have been with Chevy for over 20 years. I thought I would never go anywhere else. I had family members go with Toyota and they said Dave the GM was very good. So I tried just to look and liked the 2019 Camry. I also looked at the Malibu at Chevy. When it came down to it I liked both but what happened was a GM who is very good at his job did what it took to pull me over! My sales guy Brandon was very good as well! I can’t tell you enough they are top notch at customer service. Overall, great staff led by a seasoned professional who won’t let you walk out without a deal!!! More
2018 Toyota Camry XSE The 2018 Toyota Camry XSE is a fantastic looking car with many features I did not have in my 2012 Toyota Camry XLE. I was looking forward to the TRD The 2018 Toyota Camry XSE is a fantastic looking car with many features I did not have in my 2012 Toyota Camry XLE. I was looking forward to the TRD coming out in October, but we stopped by the dealership and just felt that the XSE was my car. Great Customer Service, and the dealership was able to get me the best price with all the options that I could want, except heated steering wheel. More
Overall excellent dealership Great dealership to work with! From sales, Brandon Baxter, Jennifer Skrtic & finance, Craig Budziak. All were extremely knowledgeable, helpful & kind! Great dealership to work with! From sales, Brandon Baxter, Jennifer Skrtic & finance, Craig Budziak. All were extremely knowledgeable, helpful & kind! I couldn’t believe the ease from shopping to finalizing & driving out the door!! I’ve never worked with such a dedicated team!! Thank you all!! More
Happier customer I made an appointment for my 2018 Rav, 2800 miles checkup. I was not happy with my new car, I traded an FJ Cruiser because family could not get up in I made an appointment for my 2018 Rav, 2800 miles checkup. I was not happy with my new car, I traded an FJ Cruiser because family could not get up into it. The Rav feels like a toy and I'm uncomfortable. Rav is in service I walk into waiting area and see a car similar to the FJ. I asked to speak with my salesman, Derek. Derek came walking over with his great smile and I said, "what is this", his reply was a Rav! No way, looks bigger and more sporty, his reply was Rav Adventure. I told him I was unhappy with my car and did he think I could trade and get the Adventure...from there it's history. I now bought a 2019 Rav Adventure, and I am much happier. I have been dealing with Classic since moving to Lake County 1976. Derek is very pleasant, happy and professional which makes a great salesman. More