Classic Toyota
Mentor, OH
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Cole was great and the manager was direct and too the point. The car was a Highlander SE CPO.that had the 160 point inspection done. The rotors were rusted but the pads new as well as calipers. Toyota breaking The car was a Highlander SE CPO.that had the 160 point inspection done. The rotors were rusted but the pads new as well as calipers. Toyota breaking systems are not very good over all but these were renewed. The Remote start that should be standard on this car was not activated and I will see what has to be done to get that running. As for the deal it was done in CLASSIC style. Very busy end of the month day, everyone was hustling and running. Courteous , polite and accommodating. I have been a customer of classic three times and this is probably my last car I will own. More
Great sales personnel in getting the information on the RAV4Hybrid. Eventually buying the car. Getting a good value for the car., anticipating great service as well. RAV4Hybrid. Eventually buying the car. Getting a good value for the car., anticipating great service as well. More
Smooth as Silk Mario is the best. Researched Tacoma models on line. Classic was very competitive. Classic clinched the lease deal. Plus, they delivered and added Mario is the best. Researched Tacoma models on line. Classic was very competitive. Classic clinched the lease deal. Plus, they delivered and added running boards to boot! More
endeavored to please Have been going here for close to 20 years. Bought a couple vehicles here and leased four others. All of the leased vehicles were Camrys. I also boug Have been going here for close to 20 years. Bought a couple vehicles here and leased four others. All of the leased vehicles were Camrys. I also bought a Tacoma truck in 2001 which I put on 216,00 miles. More
Terrible experience with Classic Toyota in Mentor. Dishonest sales people who tried a bait-and-switch routine after convincing me to drive 45 minutes to their dealership. I had an email commitment Dishonest sales people who tried a bait-and-switch routine after convincing me to drive 45 minutes to their dealership. I had an email commitment for a trade value, but when I showed up to the dealership, they attempted to offer me $3,500 less than the prior agreement. Dishonest and crooked dealing. I don’t recommend having any faith in correspondence with the online sales team. More
Excellent dealership. Rick and Brandon are very knowledgeable and personable. Very good experience overall. This is my second purchase through this dealership and I would come here again! knowledgeable and personable. Very good experience overall. This is my second purchase through this dealership and I would come here again! More
We traded in a Chevy Trax for a new Toyota Tacoma SR. This is the first time we have leased a vehicle and we’re very happy with how everyone was willing to answer our questions. They made sure we were ed This is the first time we have leased a vehicle and we’re very happy with how everyone was willing to answer our questions. They made sure we were educated and received the lease terms that were appropriate for our driving needs. So far we love the Tacoma and when the lease is over we will go back to Matthew Stetka and team at Classic Toyota in Mentor to lease our next vehicle. More
A great experience dealing with Classic Toyota. I just leased a new Toyota Tacoma from Classic Toyota. I had a very easy experience with all of the paperwork that had to be done. My sales mans name I just leased a new Toyota Tacoma from Classic Toyota. I had a very easy experience with all of the paperwork that had to be done. My sales mans name is John Haak. He had every thing done before hand. He went over the vehicle with me so that I understood everything. I would recommend Classic Toyota to anybody looking to buy a Toyota. Ask for John Haak. More
Highlander Rich Lothman is a salesman's salesman-very professional & knowledgeable and will get the job done smoothly and as painlessly as can be when car dealin Rich Lothman is a salesman's salesman-very professional & knowledgeable and will get the job done smoothly and as painlessly as can be when car dealing. Dealership overall is a decent place to do business, clean neat organized. More
Purchased a RAV LE 2017 on March 9. Sales man Rich Lothman was very nice and worked through the process with me. He was very patient with me, like this was my first time financing a vehicle. When sett Lothman was very nice and worked through the process with me. He was very patient with me, like this was my first time financing a vehicle. When setting up Bluetooth on my RAV4 it was not working at the moment, but Rich went out of his way to make sure the problem got solved. Rich goes beyond for his clients and I appreciate his assistance. I’m very pleased with my purchase. ALL other staff were very friendly and helpful. Thank you for the great experience, Classic Toyota. I totally recommend this car dealership. More