Classic Toyota
Mentor, OH
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I contacted Classic Toyota on line when I begin searching for a new car. ( This is not the dealership closest to my house , in fact it is 45 minutes away ). I negotiated with the Internet team for searching for a new car. ( This is not the dealership closest to my house , in fact it is 45 minutes away ). I negotiated with the Internet team for a car and a price. The price was excellent and the staff was professional from start to finish. I stepped into the dealership and left with my car in record time. This dealership knows what it is doing. More
DEALERSHIP WAS SAFE, ALL EMPLOYEES WERE COGNISANT OF WEARING MASKS, SALES PROCESS WAS QUICK, SIGNING LEASE DOCUMENTS WAS QUICK, AND PRICE WAS RIGHT. OVERALL, AN EXCELLENT EXPERIENCE. WEARING MASKS, SALES PROCESS WAS QUICK, SIGNING LEASE DOCUMENTS WAS QUICK, AND PRICE WAS RIGHT. OVERALL, AN EXCELLENT EXPERIENCE. More
Joel and Danny were A-1 to deal with! They got me in and out in a timely manner and even found me just the right colors i was looking for. Every step of the way a great experience! out in a timely manner and even found me just the right colors i was looking for. Every step of the way a great experience! More
Brian was great to work with. He was prompt in answering questions and getting the Truck we wanted. only thing we were not too impressed with was the detailing of the Truck upon Delivery.. Not the greatest questions and getting the Truck we wanted. only thing we were not too impressed with was the detailing of the Truck upon Delivery.. Not the greatest clean up Job. More
Brandon was awesome!!!! He was extremely patient and kind. This was the fist time I bought a car without my husband and he helped me through. For this I will always be grateful. kind. This was the fist time I bought a car without my husband and he helped me through. For this I will always be grateful. More
Dave Jevnikar , is my guy from years of Toyota vehicle’s and still is ! I got a great deal ! Didn’t take long ! And I felt good when I left the lot .. and still is ! I got a great deal ! Didn’t take long ! And I felt good when I left the lot .. More
John Haak is absolutely the worst car salesman I have ever dealt with. During our negotiation, he didn't believe I got a lower price from other dealers, and he seemed to insinuate that I’m an idiot to be ever dealt with. During our negotiation, he didn't believe I got a lower price from other dealers, and he seemed to insinuate that I’m an idiot to believe that low price. If he thinks my offer is too low, he can simply say so and we can re-negotiate, but acting in such a rude and condescending way is not fine with me. For John, winning this argument with me is a lot more important than selling the car, and he doesn't seem to understand that there are other dealers out there and acting like an jerk is a bad business practice. You want to know the funny part is? I ended up taking another dealer's offer, and it was $1200 lower than his offer. So please take my advice, if you ever have to buy from this dealer, AVOID JOHN HAAK AT ALL COSTS. More
My husband and I were very pleased with Brian as our salesperson. Brian is very professional,patient and took the time to answer our questions. If he did not know the answer he was honest and asked a c salesperson. Brian is very professional,patient and took the time to answer our questions. If he did not know the answer he was honest and asked a coworker. More
Ryan Gogolin was a pleasure to work with. We bought our second Rav4 from him in 2 weeks because we liked his service. He was attentive to our needs and help find the right vehicle. He also checked in after second Rav4 from him in 2 weeks because we liked his service. He was attentive to our needs and help find the right vehicle. He also checked in after the purchase of the first vehicle to make sure we were enjoying our car. More