Classic Toyota
Mentor, OH
Filter Reviews by Keyword
By Type
Showing 597 reviews
The dealership was great!! My sales person Cory Stitt thank you, I purchased my vehicle sight unseen because of the description on the phone that Cory gave thank you, I purchased my vehicle sight unseen because of the description on the phone that Cory gave More
Everyone was a pleasure to work with. Lissandra took the time to familiarize us with the vehicle we wanted, spoke with us about our needs and was able to get us a great deal on the car! She did a great job time to familiarize us with the vehicle we wanted, spoke with us about our needs and was able to get us a great deal on the car! She did a great job all the way around. More
Ryan was great, he got me in the ballpark of the deal I was aiming for. Will be back in the future when it’s time for a new car. Will recommend to other people. was aiming for. Will be back in the future when it’s time for a new car. Will recommend to other people. More
I went to this dealership after 30 years at Toyota on the Heights.I was located right in the middle of the two dealers. I chose Classic because it was right off of the freeway. I was satisfied with all asp Heights.I was located right in the middle of the two dealers. I chose Classic because it was right off of the freeway. I was satisfied with all aspects of transaction. More
I purchased a new RAV4 today and worked with Mike Nicholson. He was supremely patient with all my requests, changing my mind, etc. He and the entire staff were so friendly and efficient. I felt so Nicholson. He was supremely patient with all my requests, changing my mind, etc. He and the entire staff were so friendly and efficient. I felt so comfortable making my purchase at Classic Toyota today! Amazing company and staff! More
The entire staff here is great!They were professional The entire staff here is great! They were professional ,patient and explained everything throughout the whole process. We were very comfortable and The entire staff here is great! They were professional ,patient and explained everything throughout the whole process. We were very comfortable and will recommend them to everyone we know! Thanks again! More
Wanted an AWD small SUV. Phoned four reps at different dealers, based on dealerrater.com evaluations of each. Told each rep the same ground rules I wanted to follow: (1) inspect the vehicle and its featur dealers, based on dealerrater.com evaluations of each. Told each rep the same ground rules I wanted to follow: (1) inspect the vehicle and its features, (2) realistic test drive, and (3) then sit down to discuss both buy and lease options, without leaving info for any credit pulls. Specified up front that I would first evaluate and compare at least four different dealers and makes before making any decision. Based on dealerrater.com and on a personal reference, one of my four initial contacts was Mario Zlataric at Classic Toyota in Mentor, for a RAV-4. He spent two hours with me, exactly according to what I had earlier specified (above). As I continued my search at other dealers, some other features of other vehicles that he and I had not discussed came to my attention. Contacted Mario again, and we did another test drive to evaluate these same features in the RAV-4. Based on my projected driving miles, chose the lease option. Mario then took extra time to acquaint me in detail with all the RAV-4's controls, so much more than on my 2006 Pontiac. Got a lease at a good price, plus a better trade-in than I had expected. Drove my new 2021 RAV-4 home this afternoon. Girlfriend was much impressed. Thank you, Mario. More
Great experience working with Jake and Brianna! Jake was able to find the exact new Highlander I wanted and Brianna worked very diligently to find me the best financing rate. I also got the best trade-in a able to find the exact new Highlander I wanted and Brianna worked very diligently to find me the best financing rate. I also got the best trade-in amount for my older Highlander. This is the 3rd vehicle that I've purchased from Classic Toyota and I've been extremely happy with all the personnel there! More