Classic Subaru of Atlanta

Awesome & smooth experience My experience with Classic Subaru dates back to three cars! I keep coming back....not just because of I believe in the Subaru brand, but this positi My experience with Classic Subaru dates back to three cars! I keep coming back....not just because of I believe in the Subaru brand, but this positive brand experience starts at this dealership. Robert Hynson was fantastic from ordering the vehicle to delivery. The rest of the staff was equally great. . More

Excellent experience! Thank you to Eric and Robert and the team at Classic! I am more than pleased with my 2018 XV Crosstrek! The experience of considering, selecting, ne Thank you to Eric and Robert and the team at Classic! I am more than pleased with my 2018 XV Crosstrek! The experience of considering, selecting, negotiating, and securing just the right vehicle for my needs was excellent. I had honestly been apprehensive, having driven (and loved) my prior vehicle for nearly 18 years! This team understood. Eric and Robert provided a customer-oriented, personalized experience which was just what I needed. They communicated clearly at every juncture, offering thorough answers to my questions with patience and care. It clearly matters to them to match the right vehicle with the right customer, and they hit this one out of the ball park! At the end of the day, they helped orchestrate a complete birthday surprise for me which was so unexpected, I had no clue! They found the exact vehicle I wanted, managed to get it to the lot and encouraged me to come for a 'test drive' of a vehicle 'similar' to the one I was wanting. When I arrived and saw 'my car' sitting on the lot, I was blown away! There are no words. Keep up the great work, guys. Good things come to those who serve others well, and you two certainly have service in your hearts. Thank you! More

went in to buy, left VERY upset I walked in with my check in hand to buy a car that day. I was greeted by Mike, who calls himself Q. After he finally put his phone down and took his I walked in with my check in hand to buy a car that day. I was greeted by Mike, who calls himself Q. After he finally put his phone down and took his attention away from the game he was playing, he yelled at me from across the showroom and said he was "no one in particular so I can help you". Before he shook my hand, I could already smell the cigarette smoke surrounding him. I though about asking for someone else to work with, but all the other employees were gathered in what turned out to be Eric, the Manager's office and they were all just hanging out and laughing. After Mike finally took me on a test drive and we sat down to go over the price, Eric finally emerged from his hang out to finally introduce himself to me and say he was there to take care of me. Well, that did not happen. After he and Mike went to his office 3 times to look at the number to see if they could do it, every time they came back they lowered their price a total of $500. I told them where I needed to be on the drive out price and they refused to work with me on it. When they went to Eric's office for the 4th time, I got up and left. I don't need the song and dance of buying a car. I left and went to Kennesaw, was in and out un just over an hour with my car, at MY price. If you are looking for a New Subaru, I HIGHLY recommend driving out to Kennesaw and getting your car from them. Not only do they have the selection, but they have the best prices and customer service. I left Kennesaw happy and not needing a shower from the smell of smoke or the greasy car guy ploy Classic is playing. They are a joke and hopefully the ownership will make some serious changes there because if that is how everyone is greeted, I do not see how they would even sell 1 car. More

Fantastic overall experience Super helpful staff, traded in a vehicle and they beat the next best price by $2,000. Experience was fast, no aggressive upselling or manipulative tac Super helpful staff, traded in a vehicle and they beat the next best price by $2,000. Experience was fast, no aggressive upselling or manipulative tactics. More

Easy Purchase After doing substantial research on line I determined that I could get the best price from Classic. With the addition of the COSTCO discount, I was v After doing substantial research on line I determined that I could get the best price from Classic. With the addition of the COSTCO discount, I was very pleased with the price for my Forester. The saleswoman was knowledgeable, helpful, and respectful. I would say this was a no hassle experience. More

Knew there was a difference when I walked into the showroom All aspects of the experience were outstanding. They exceeded my expectations. The experience from initial introduction of their their line up of Suba All aspects of the experience were outstanding. They exceeded my expectations. The experience from initial introduction of their their line up of Subaru options to my final purchase and review of the features was a 5 +. I would not consider a Subaru with out visiting Robert & Eric. More

Service Center is the PITS Buying a car at Classic Subaru was fantastic but when I bought my car I was buying a relationship with the dealer and I planned to get my car serviced Buying a car at Classic Subaru was fantastic but when I bought my car I was buying a relationship with the dealer and I planned to get my car serviced onsite. What I now know is that having your car serviced at Classic Subaru is horrible. Here is a short list of issues: Service Reps sit in a small cramped area where guests can barely fit in, there are an inadequate number of Service Reps to handle calls and manage customers even during non-peak times, Service Reps are understandably frustrated and not friendly nor welcoming to guests making visits incredibly unpleasant, service team reps make excuses as to why they cannot provide more information when you ask a question, and the waiting area/facilities are equivalent to visiting a PepBoys, just terrible. So if you want a longterm dealer, Classic Subaru is not a great option. Before you buy visit a dealers Service Dept because that is who your ongoing relationship will be with More