Classic Subaru of Atlanta

I had an excellent car buying experience with the Classic team. I never felt pressured at all. I mostly worked with Robert who did a great job managing the process. He also seems to know a lot about cars team. I never felt pressured at all. I mostly worked with Robert who did a great job managing the process. He also seems to know a lot about cars in general so I appreciated his knowledge sharing about cars and trucks as we discussed the many options on the road today. I also spoke with Eric a lot and I valued that he was part of the process to ensure I was a satisfied customer. The team was respectful and professional at all times during our negotiations. Eric has really built his team to build "customers for life". I kept changing my mind about the car, the color of the car and the timing of my purchase and they were super patient and respectful of my decision and my time. I never felt rushed into making a decision. When we were playing with the electronic gadgets and we ran into a snag, they grabbed Herman to come lend his expertise and he was super friendly and patient in helping me. I financed the car through Subaru and I was pleased (and a little surprised) that after they presented my options (for vehicle assessories & add on warranties) they did not badger me at all when I declined. I was very, very happy with my entire car buying process from start to finish. I would highly recommend Classic! Working with Eric and Robert was a very refreshing experience. More

My husband and I just purchased our first Subaru. We went to the dealership knowing exactly which car we wanted (we'd seen it online) but not wanting to purchase face to face. We wanted to check out th went to the dealership knowing exactly which car we wanted (we'd seen it online) but not wanting to purchase face to face. We wanted to check out the vehicle to make sure it was exactly what we saw online and then purchase online or over the phone. We had a not-so-wonderful experience last time we purchased a car and did not want to deal with the "pressure" situation that most dealers put you in. We walked in and told the manager exactly what we wanted and he took us in the office and laid out the numbers for us. There was no pressure and it only took about 10 minutes. We were so happy with the way we were treated. They did not want to sell us a car unless we were totally comfortable with the experience. There was no pressure, just honest, helpful people. It was so refreshing! Needless to say, we went ahead and purchased the car at the dealership because of the way we were treated. I would recommend this dealership to anyone looking to purchase a car. We will definitely be lifetime customers. More

My partner and I went looking for a used Subaru to add to our family of Subaru's. Months ago I was in a car accident, in my old subaru 2005 Outback Impreza, totaled out :( The car saved my neck I have no do our family of Subaru's. Months ago I was in a car accident, in my old subaru 2005 Outback Impreza, totaled out :( The car saved my neck I have no doubt. I'll be a subaru owner for life. So I purchased a new 2012 Forrester to replace my total. My partners car needed replacing so we shopped around and around ( she's a touch obsessive on research ) Classic had a used forrester we test drove. We drove up to another dealership just to be sure Classic had the vehicle we wanted. The price was a bit higher. But the customer service really made us feel welcomed. We felt like family, one of the employees even joked we should be put on the payroll. HA Classic is not closest to our home, but we will not hesitate to recommend these guys because of the friendly service and the speed of the service dept. We love those guys! More

Everyone we met with at Classic Subaru was exceptionally knowledgable regarding their product, and it truly seemed as if they are personally convinced of the superiority of Subaru vehicles. Although they ob knowledgable regarding their product, and it truly seemed as if they are personally convinced of the superiority of Subaru vehicles. Although they obviously had an interest in selling us a car, no one applied too much pressure or came across as overbearing. Robert Hynson, our primary salesperson, was particularly likable and easy to work with. When it came time to purchase our white 2013 Outback Premium, all preparations were textbook and the "check-out" process was efficient. It's a casual, low-stress group of folks over there who know their business well. True professionals! More

From the moment my wife and I entered the sales showroom, Mr. Herman Jones welcomed us to Classic Subaru. Mr. Jones focused his entire attention on our questions, concerns and providing test drives. Once w Mr. Herman Jones welcomed us to Classic Subaru. Mr. Jones focused his entire attention on our questions, concerns and providing test drives. Once we decided on a 2014 Forester, Mr. Jones began a regional search for the total Subaru package that we wanted. There was absolutely no pressure to purchase! He made the total experience positive. The General Sales Manager, Mr. Eric Fritsch, introduced himself and welcomed us to Classic Subaru. Mr. Fritsch has answered my questions and concerns since our purchase. My wife and I highly recommend Classic Subaru. I have experienced a much different approach while car shopping in the past at other dealerships. I prefer the "family centered" approach of Mr. Jones and Mr. Fritsch. In conclusion, Mr. Jones located the 2014 Subaru we requested. We love the car. It is a good feeling to know that when we return for service or call to have a question about our new Subaru answered, that we will be assisted by two gentlemen who share our value of treating others like they would like to be treated. More

When writing about my experience with Classic Cadillac, actually the Subaru part of the dealership, it is better to tell you what not to expect. You won't have people hounding you as soon as you get on the actually the Subaru part of the dealership, it is better to tell you what not to expect. You won't have people hounding you as soon as you get on the lot. You won't have people calling you 2-3 times a day asking you to come back in because they will give you special, "Internet Pricing." You won't have people who are completely unknowledgeable about the cars trying to sell you one just so they can put another notch on their belt. You won't have people try to bully you into agreeing to their garbage price that is $2000 above MSRP (Cobb County Toyota...) And most of all, you won't have people try to talk down to you just because you want to be able to actually do your own maintenance. While the first two problems can come from most car dealerships, the last ones are the items that really get to me. Heres my story, I promise I will try to keep it short. On April 1, yes april fools day, the engine in the car that I have had for the past 5 years starts knocking and I figure it's just a matter of time so my fiance and I decide it's time to go car shopping. I have been fond of subarus ever since I drove a buddies years ago, and my priority is to keep her safe so the first place we go is to Kennesaw Subaru, since it's only 4 miles from the house. We arrive on the lot and after looking around for 20 min. or so we go inside where the receptionist refers us to a financing gentleman who was friendly, however wasn't knowledgeable about the 2014 forester that had just come out. No problem, he then referred us to Art, the only salesperson there who had been running down every person who was 40 and above in the lot. I guess being well dressed in your late 20's doesn't really account for anything these days. I was willing to look past that until he himself was unable to answer any of my questions about the forester as well as he seemed to downplay maintenance on the vehicle. I am by no means a mechanic, however I have worked on every one of my vehicles, last week I put a new head gasket in an old truck, so when I ask what is the easiest way to change the spark plugs and you give me a, "Well I bet you're just a shade tree mechanic. I had a lot of friends in high school that said they could fix cars for a six pack and weekend, however it's best to leave it to the professionals...." I don't plan on pulling the engine, however having the ability to do routine maintenance on any car I drive is important, especially when the engineers and smart and considerate enough to design for it. Well we get inside to talk to him and he seems more concerned that it's after closing time until he ask about where we work and I tell him I'm an engineer. I guess that made dollar signs pop up in his head so he wanted to sit down and run some numbers. Throw out all those things and try to give him a fair chance, after all the car did drive really well, and he is figuring up some kind of price and the number he throws out to me is $3000 above MSRP! I ask him about it and he blatantly lies to me, then I refer him to the pamphlet he has pined to the wall and you just see his eye twitch, yes I have 20/10 vision and I can read the small print that far away. He stutters and catches himself then starts well you have a dealer fee and fees to get it here, then you have all the accessories... ohh yeah and part of the tax is added into that. Needless to say I almost counted subaru out, however my fiance loved the way the forester drove and the safety is second to none so we gave classic subaru a shot. The differences were mind blowing. Classic Subaru was over a 30 min drive from the house so I just look at their inventory and I find out they have a turbo version, which was one of my only complaints about the forester, funny how I never heard anything about it from the other place. I send an email out and was responded to by Eric the General Manager. Not only was he knowledgeable, he wasn't pushy, overbearing or a jerk like I had experienced elsewhere in the car search. Well after trading emails back and forth, my fiance and I decide to make the trip and when we arrive Eric introduces us to Mike, who ended up being our sales consultant. While on the test drive, every single one of my questions about the subaru were answered correctly and honestly. Mike wasn't trying to push us into a car that we didn't want, and listened to every concern we had. We went back and forth for the next month as we test drove other cars, rav4s, escapes, rouges... you name it we drove it. The problem we kept coming back to was every car we kept comparing to the subaru. Every time we came back to Classic Subaru we were never treated rudely, told to come back when we were serious or anything in that nature. Not only was it the friendliest car dealership we visited, but also the most knowledgeable. We ended up ordering a forester that is exactly the way we wanted it and got a great deal, well under the truecar price. Do yourself a favor and don't waste time going around to other dealerships, especially anything in kennesaw. While it might be close, my experience was most of them are just jerks for a lack of a better term. I have been extremely satisfied with Classic Subaru and hope to do business with them again one day. More

This was our first new vehicle and both Eric and Robert were excellent. They made it effortless and an enjoyable experience. There was no pressure. They were very nice, attentive, helpful and went out of were excellent. They made it effortless and an enjoyable experience. There was no pressure. They were very nice, attentive, helpful and went out of their way to make it a pleasant experience. We also felt that we got a good price. I would highly recommend them to anyone looking for a vehicle. More

The overall experience with Subaru of Atlanta was great, right from the initial email I sent inquiring about price. I had a prompt reply without the "sales process". I knew what I wanted and how much I wa right from the initial email I sent inquiring about price. I had a prompt reply without the "sales process". I knew what I wanted and how much I wanted to spend and they were very straight-forward. I went in to check out the Impreza and right away felt at ease and not pressured. Both Eric and Robert were great to work with. I would highly recommend Classic of Atlanta Subaru! More

My purchase of a 2013 Subaru Impreza Hatchback was by far, the best experience of any of the dealerships here in the Atlanta area. Eric was the easiest to work with, to negotiate a deal over the phone, a far, the best experience of any of the dealerships here in the Atlanta area. Eric was the easiest to work with, to negotiate a deal over the phone, almost all by text and email, so I literally came in the next day, signed the documents and drove away the car. They're aggressiveness on price-point matched or beat out all of the competitors in the area, and his personal touch in ensuring that the deal was fair and got done right away made this the best place for me to buy my next car. Hats off to Eric and the whole team at Subaru of Atlanta / Classic Subaru! I would recommend this place all day long for purchasing a Subaru-hands down! More

Robert was very helpful, very down to earth he wasn't just trying to get me out the door. Overall quality of the vehicle is excellent, and so was the service. just trying to get me out the door. Overall quality of the vehicle is excellent, and so was the service. More