Classic Subaru of Atlanta

Run while you still can: Update Update: I finally got a new temporary tag a few days after the old one expired to make the 600 mile drive to the DMV (yes 600 miles, this is why I tri Update: I finally got a new temporary tag a few days after the old one expired to make the 600 mile drive to the DMV (yes 600 miles, this is why I triple checked everything beforehand). I get to the DMV and it turns out that the tag that I paid $300 for when I bought the car was in fact not paid for (at least to the DMV), so I had to pay for the tag AGAIN at the DMV. Meanwhile I have unsuccessfully been trying to get a refund from the dealer for over a week... The only good news is the car is running great. Not only will this dealership try to rip you off with added packages that they claim are required but they are also unable to give clear and direct answers about essential details for financing. When all was said and done (or so I thought) it was a fight to get my paperwork that was promised to be "overnighted". Furthermore when trying to get my tag I confirmed that everything was set and I didn't have to do anything both in person and in a follow up email. 10 days prior to my temporary tag expiring I tried to confirm again that nothing was required of me to get my tag since I still had not gotten it, but I did not get a response. 5 days before my temporary tag expired I emailed again just to confirm only to find out an entire list of steps I needed to take to get my tag and that it would not be mailed to me as promised multiple times before. With such short notice I am unable to do what is needed because I have work every day during regular office hours for 2 weeks straight and am unable to step out even for a phone call. Now my temporary tag is expired as of tomorrow and I conveniently am not getting a response about a new temporary tag or any other solution. This is the situation I tried to avoid in the first place knowing I wouldn't have time if something happened last minute. They do not know how to communicate with customers or between each other at this dealership, run while you still can. More

Mediocre sales and service experience at best Salesman failed to explain basic functions in the car. he was always busy answering another call or taking care of another customer, to concentrate on Salesman failed to explain basic functions in the car. he was always busy answering another call or taking care of another customer, to concentrate on my purchase. he will not return calls and claims to have forgotten this or that details in the sales process. He has never been able to make the blue tooth feature work and claims only the service dept can help me with it. The service department guy, David is an expert at wasting the customer's time with endless and unnecessary waits during service that should take no more than a half hour. After they tell you the car is ready there is always some new reason why it is not More

Leave message with James Smith for Kody I left a message for Kody with James Smith and I never got a return call. So I tried to call the sales dept just now and all I get is a recorded messa I left a message for Kody with James Smith and I never got a return call. So I tried to call the sales dept just now and all I get is a recorded message to leave a message. I want to talk to someone in sales! I don't want to leave a message. More

Nina & James Were my last shot at the Subaru Brand After my experiences with every other Metro Atlanta Subaru dealer I called and spoke to James and Nina and vented about all the ridiculous games the o After my experiences with every other Metro Atlanta Subaru dealer I called and spoke to James and Nina and vented about all the ridiculous games the other Subaru dealers were playing, plus the fact they all had to "talk to their Managers" to do every single thing on a sale was beyond childish. The games being played with my trade in, the games with not returning calls. It was very frustrating and Classic Subaru was my last shot before I went with another brand. ( keep in mind this was end of month, and they still played these games.) Once I got done venting James (The most amazing unbelievable, FLEXIBLE, patient General Sales Manager) understood. He mentioned they have been around for 36 years and don't have time for games. He apologized for the Brand and other dealers. I told him he had no need to apologize for them, that's on them, not you! He promised he'd try and be flexible as much as he can be. THAT WAS ALL I WANTED FROM THE OTHER DEALERSHIPS!!! Nothing ridiculous like trying to buy a car below dealer cost or something unreasonable. The core of the issue was not so much the price on a new forester or options as much as it was with the games the other dealers were playing with my BMW m3 trade in. James was very honest and forthcoming. I cannot give you a price on your car without seeing it, I didn't want him to. But when I told him the range I was in, he understood and said that is a fair number. But I have to see the car....Ok I understood, But just be fair and take 5 days if you need to provide a number I don't care. I am in no rush. So I go in a few days later and sit down wtih Nina and Poor Nina had to listen to be vent about the horrible experience up until that point. SORRY NINA! I didn't mean to be a POMPOUS A**. So James does his thing with checking the BMW out and when he came back with the number I wanted I was pleasantly surprised and I said Congratulations James. You have just overcome the biggest obstacle for me to purchase a Subaru. Once we had the trade in number agreed upon I felt confident that we could come to terms on the sale. With my situation there is a lot of complicated parts to me trading in the BMW, and purchasing a Subaru. But Nina and James said this is not their first Rodeo. So we agreed on the color and the Sport trim I wanted with the options I wanted which were none (standard sport trim) and agreed on price. Classic Subaru, Nina and James proved to be the only Subaru in Metro Atlanta willing to prove they could be flexible. So if your in the market for a Subaru in the ATL, and looking for a Flexible dealer You must give James and Nina a chance to prove to you they can be flexible. They will be up front and honest on what they can and cannot do. You will not be left feeling confused, lost. Like I said Classic Subaru was my last shot, then I'd reevaluate my options. But Nina and came in at the ninth inning and saved the sale. More

Wonderful customer experience I worked on a new Subaru car deal with Hasna. She is honest and personable and a pleasure to do business with. I would highly recommend her and this d I worked on a new Subaru car deal with Hasna. She is honest and personable and a pleasure to do business with. I would highly recommend her and this dealership. More

Purchased my first Outback Paula, did an outstanding job. I can not say enough about the quality and attention to detail Classic provided for me. They made my purchase simple an Paula, did an outstanding job. I can not say enough about the quality and attention to detail Classic provided for me. They made my purchase simple and easy. Clay in service went over and above what I expected. More

Creme de la creme Wanting to go to all the places I’ve never been, the Subaru Outback was the only choice for me. My Outback can handle anything from a weekend camping Wanting to go to all the places I’ve never been, the Subaru Outback was the only choice for me. My Outback can handle anything from a weekend camping trip to a cruise on the beach to a cross-country journey to my daily commute to a night at the opera and everything in between. And what a joy it is to drive! Dealing with Classic Subaru and especially my personal consultant, Hasna Babajic, made my purchase easy, even though I was seeking the much sought after and quite rare 3.6R Touring in white. Voila! The car of my dreams was founded, prepped and delivered with record speed and minimal effort on my part. Now, I simply enjoy the next decade in a vehicle ahead of its time. Cheers, Michael J. Zomcik, Esq. More

Great buying experience and great price. PAULA is great. I shopped for best deal and Classic had it Everyone was exceptional to deal with. Even the Mgr James was a pleasure. PAULA is great. I shopped for best deal and Classic had it Everyone was exceptional to deal with. Even the Mgr James was a pleasure. More

New Subaru Outback owner - loving it Nina was great in helping my husband and I choose and customize our new Subaru Outback. we were especially impressed with her customer focused attitu Nina was great in helping my husband and I choose and customize our new Subaru Outback. we were especially impressed with her customer focused attitude and her thorough orientation of all aspects or our car before we drove off the lot. thanks Nina for a great car buying experience! More

Bryer Newton - The Lightning Fast Salesman.🚘 Bryer made the buying process quicker then an STI! These guys know their suburu and take great pride in their work. The entire sales team was welcomin Bryer made the buying process quicker then an STI! These guys know their suburu and take great pride in their work. The entire sales team was welcoming and responsive to my every whim and need. They make you feel like a member of the family, and who doesn't wanna buy their dream car from someone with your best interest in mind at all times. I love my 2017 Suburu BRZ limited and they love seeing the smile it put on my face. Classic Suburu? More like Suburu HQ! More