Classic Nissan of Sanford
Sanford, NC
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If I could give Classic Nissan a zero, I would. The MSRP's increase in the sale price was represented as controlled by the Nissan Corporation not the dealership. Although Classic Nissan in Sanford was MSRP's increase in the sale price was represented as controlled by the Nissan Corporation not the dealership. Although Classic Nissan in Sanford was a certified True Car dealership when we purchased the vehicle, they did not honor the True Car price and subsequently claimed not to be associated with True Car. The vehicle did not have the options that we paid for. After many conversations with Nissan Inc, True Car and Classic Nissan, they said they would refund missing option if we drove there and picked up the check. We live 1 1/2 hour away from the dealership. Nissan Inc, True Car and our phone calls were not returned. Many of the staff there have full mailboxes and we could not even leave voice mails. Some of the staff were pleasant when we were purchasing but after we discovered missing options etc, would not respond to our inquiries. More
I love Classic Nissan! The maintenance department is Classic by itself! They always provide me with excellent service, especially Katie Hall. She is always helpful , courteous, and professional! She Classic by itself! They always provide me with excellent service, especially Katie Hall. She is always helpful , courteous, and professional! She knows what she is doing and does it well! More
The Classic Nissan of Sanford Dealership is very professional and very knowledgeable. They treat customers very respectful and make you feel welcome. Their sales personal do not use any pressure and professional and very knowledgeable. They treat customers very respectful and make you feel welcome. Their sales personal do not use any pressure and leave it up to the customer to make decisions. Considering everything, this is a very fine dealership to make a purchase. More
My experience at this dealership has always been exceptional! The service team from the desk to the garage is amazing! Thank you. exceptional! The service team from the desk to the garage is amazing! Thank you. More
The service advisor and the service manager should get a extra bonus For customers satisfaction for going above and beyond extra bonus For customers satisfaction for going above and beyond More
Sanford location is always an easy experience. Service department is more than efficient and ready to meet the customer’s needs. Waiting area is always clean!! department is more than efficient and ready to meet the customer’s needs. Waiting area is always clean!! More