Classic Nissan of Sanford

Very impressed with our salesman Darelle and the finance manager along with the finance department. Went way and beyond. Met ALL of my expectations. manager along with the finance department. Went way and beyond. Met ALL of my expectations. More

Service dept was terrible uneducated and unKnowledgeable of services they provide for warranty. Need better training with customer service and skills of services they provide for warranty. Need better training with customer service and skills More

Did everything I asked and more great service from beginning to delivery I am sure I will be back to see them again beginning to delivery I am sure I will be back to see them again More

Great service from the service department. All friendly and kept me informed of what steps need to be taken going forward. and kept me informed of what steps need to be taken going forward. More

Customer service was great and they took great care of my vehicle!! Thank you so much!! vehicle!! Thank you so much!! More

They did an awesome job. Went in for an oil change. Got in and got out fast. in and got out fast. More

Very knowledgeable, very courteous, no pressure. Made the buying procedure understandable and I feel that I got a fair deal. buying procedure understandable and I feel that I got a fair deal. More

Very Happy with service and very friendly helpful staff. Thank you for the complimentary coffee also. Thank you for the complimentary coffee also. More

We were sold a Certified Pre-Owned vehicle then a week later, we were called and told that the vehicle wasn’t CPO- despite their advertisement, and the CarFax documenting the vehicle as CPO. The used car later, we were called and told that the vehicle wasn’t CPO- despite their advertisement, and the CarFax documenting the vehicle as CPO. The used car manager told me that I needed to bring the car back due to their error. I told him “I’ve already given you the check and paid for the car- I have a signed sales agreement”. He told me that they could “change things because it’s only an Addendum”. I still have zero idea what legal knowledge this fellow thought he had. I had signed documents from them saying the vehicle was sold as CPO. The service mngr eventually straightened it out- as it IS a CPO vehicle. Then, we had an I-owe-you from them to make a repair- we showed up to drop the vehicle and get the loaner car- only to have dash lights come on. Called the dealership and was told to figure out what tires were low (while driving down the hwy- I am pregnant and have my 1 yr old in the car- I shouldn’t have to do that). The dlrship said that once I figured out what tires had issues- that I should just keep putting air in them. Again, I shouldn’t have to do this. I brought the loaner back and picked up my car- because I can’t risk getting stuck on the road with my kid- and pregnant. The GM was over the top rude and defensive when I expressed of the lack of professionalism and terrible customer service that I had experienced during my 3 visits to the dlrshp. I told him that I was going to file a complaint with the Mills Auto corporate- and he laughed and said “I am corporate- they’ll just tell me- and I am not going to do anything else”. The WORST experience we have ever had at a dlrshp. There is zero excuse for their terrible customer service. More