Classic Nissan of Sanford

Overall Experience!! My experience with Customer Service began before I even set foot inside of their dealership. Jasmine Dows answered every question over the phone that My experience with Customer Service began before I even set foot inside of their dealership. Jasmine Dows answered every question over the phone that I had about trading my car in. I literally knew what they had in their inventory before driving down there, and had an idea of which car best fit my needs. Once I got to the dealership, Jasmine immediately had two cars for me to look at and was very informative about the differences in the two cars, which easily helped me narrow down the selection almost instantly. Once, I chose which car I wanted, Robert Diaz (General Sales Manager) came over and introduced himself and explained in detail the appraisal of my trade in and crunched numbers for me, and took his time to give me the exact breakdown of my entire trade in and new lease. I didn't even have time to be confused because it was explained so well to me. Not only was I excited that I was getting a brand new car, but I was more excited that they helped me keep my payments around what I was already comfortable with paying. Robert was so genuine and personable, it made me feel like I was not just another customer to them. To top it all off, when I got to Finance and interacted with Chris Radefeld, he got me the best warranty that came with my car, and it did not even push my payments up much higher. He helped make the financial part of this simple and very easy to understand. He was funny and made it not seem like I should be stressed buying a brand new car, but to realize that it was well worth it. David Langley (the General Manager) would come into finance and chat while Chris was finishing up paperwork, and asking if there was anything else I needed help with. And if that is not enough to tell you how much I got the WOW factor from everyone there, they all actually stayed late, after closing just to help me transfer all of my belongings to my new car from my old one. And I was not even their last customer, so this shows you how much they take care of their customers. Jasmine still took the time to give me a tour of the dealership and explain all of my manuals and personally synced my phone to my new car and showed me how to work it after hours. Not only did she give me a tour, but informed me of my first free oil change, and gave me the Service Dept business card. I absolutely loved everything about my experience at Classic Nissan of Sanford! I have already been raving about how awesome their team is, and I cant wait to send them some referrals! Thank you so much to their team for making my experience painless, professional and FUN!! You guys are the BEST!!! More

Great experience I didn't think I would get a car due to my credit situation but with Jasmine's help I was able to get a car. I am very thankful to her and the finance I didn't think I would get a car due to my credit situation but with Jasmine's help I was able to get a car. I am very thankful to her and the finance guy. They made it happen. Will recommend to everyone looking for a car More

Chevy Passenger Van!! Super Salesman Adrian! My name is Pablo and I have been a customer of the Super Salesman Adrian for years. He is very professional and will not pressure you to make an impul My name is Pablo and I have been a customer of the Super Salesman Adrian for years. He is very professional and will not pressure you to make an impulse buy. He gave me days to consider my deal and always stayed in contact. I enjoyed my experience at Classic. Thanks Adrian and Lucas.. Gracias.. Pablo More

Puchase of my Altima I would recommend Adrian Lee to anyone interested in purchasing a vehicle. His customer service is outstanding and he make sure to get you the best d I would recommend Adrian Lee to anyone interested in purchasing a vehicle. His customer service is outstanding and he make sure to get you the best deal possible. As he calls himself the super salesman, he definitely earns his title. All of the employees are very nice and courteous. More

Terrific! Absolutely terrific. Adrian Lee was great. No pressure to purchase and he answered all of my questions. I will recommend Adrian Lee to anyone who is Absolutely terrific. Adrian Lee was great. No pressure to purchase and he answered all of my questions. I will recommend Adrian Lee to anyone who is looking to purchase a new car. Best car purchasing experience I have ever had. More

Awesome I felt no pressure to purchase and was treated very well. This is the third Nissan I have purchased and I have had no trouble getting it so far, I app I felt no pressure to purchase and was treated very well. This is the third Nissan I have purchased and I have had no trouble getting it so far, I appreciate all that was done to get me into my new car. More

Great Experience I really enjoyed working with Adrian Lee. He was very respectful and helpful throughout the whole buying experience. Adrian Lee helped me to feel ve I really enjoyed working with Adrian Lee. He was very respectful and helpful throughout the whole buying experience. Adrian Lee helped me to feel very comfortable with my purchase, and was very insightful explaining the process of buying the car, and all the features on the car. Thanks again. More

Customer service is non existent Wow. I have not had such a terrible sales rep before. Jasmine had no skills. There Is some serious training needed. From start to half way, when she j Wow. I have not had such a terrible sales rep before. Jasmine had no skills. There Is some serious training needed. From start to half way, when she just disappeared, she left for extended amounts of time, seemed uninterested and arrogant. Only because we knew what we wanted and it was the only car available within 100 miles, did we actually buy it. Buying a brand new 40k car is supposed to be fun. Yes, someone should bring you a coffee and not just tell you where to find it. Funniest part was both of us standing infront of the door waiting. After all I had to open it for her! Otherwise we would still be standing there today. Basics please! More

Wonderful job guys Me and the wife purchased a 2016 sentra from this dealership back in December, They did everything they could to make the deal happen (and not just to Me and the wife purchased a 2016 sentra from this dealership back in December, They did everything they could to make the deal happen (and not just to make $) these guys are awesome and i will be going back for my next car. The reason for the delayed review is because i wanted to wait until the first service for the car so i could review them as well, and it a 10/10 in that department as well! More

Blessing I REALLY ENJOYED YOU GUYS HELPING ME GET A CAR. I AM TRULY BLESSED AND THANKFUL. YOU GUYS MADE SURE THINGS WAS IN PLACE. I QILL SURLY RECOMMANDED SO I REALLY ENJOYED YOU GUYS HELPING ME GET A CAR. I AM TRULY BLESSED AND THANKFUL. YOU GUYS MADE SURE THINGS WAS IN PLACE. I QILL SURLY RECOMMANDED SOMEONE TO YOU GUYS. More