Classic Nissan Newport News

Yvonne was so nice to me when she sold me my car. She made the process so smooth, made sure I had a great deal, and made the process quick. She was relatable and even showed me photos of her daughter. No made the process so smooth, made sure I had a great deal, and made the process quick. She was relatable and even showed me photos of her daughter. Now I see why I was given such a great deal, because my car was a LEMON I’ve had nothing but problems with it in the 6 months I’ve had it and Yvonne could careless all I get is “well I’m sorry but it’s nothing I can do” please don’t waste your time with her you know what they say about used car salesmen. Please get a new car that way you can be assured there’s no issues and maybe you’ll get a salesman that isn’t putting on an act. More

I just bought a 2018 Nissan Altima from Ms. Yvonne Hamilton. She explained very thing in detail. She didn't try to just make a quick sale with me, she cared about my financial situation. She just mad Hamilton. She explained very thing in detail. She didn't try to just make a quick sale with me, she cared about my financial situation. She just made me a priority customer for many more years to come. I appreciate her business. She made car buying fun. More

Safety Issue I took my vehicle to Priority Nissan in Newport News, I asked for a oil change, tire rotation and a state inspection. When I picked my vehicle up it I took my vehicle to Priority Nissan in Newport News, I asked for a oil change, tire rotation and a state inspection. When I picked my vehicle up it was making a noise, the service guy drove my car and said it sound like a brake cover rubbing. They kept my vehicle over night and when I picked it up I didn't hear the noise right away, but a few days later I started hearing it again and my front driver tire was shaking really bad. My husband checked it out and found out the lug nuts were not screw tightly on the vehicle and barely hanging on the front wheel. What a grossly negligence safety violation from a Dealership. Who at the Dealership do not know how to tighten lug nuts on a vehicle, where do they get their technicians. They wanted me to bring my vehicle back and they would have their senior tech look at it. We said NO, why would we aloud you guys to look at our vehicle ever ago. It could have ended differently. We always leave with something we didn't come to the Dealership with. They don't honor safety rules. More

This dealership was really nice and the people are definitely helping you to get the best car that you want. Yvonne Hamilton was very amazing! definitely helping you to get the best car that you want. Yvonne Hamilton was very amazing! More

The BEST SALESMAN EVER Korbie Jackson is by far the best salesman I have ever come across. He actually cares about you as a customer, a consumer, a veteran, a person. He’s n Korbie Jackson is by far the best salesman I have ever come across. He actually cares about you as a customer, a consumer, a veteran, a person. He’s not there to just sale cars, he’s there to make your dreams come true and to definitely make sure you can afford it. You will walk away with the car of your dreams, I did. I will definitely recommend him to anyone who need a vehicle and someone who actually cares about his customers Korbie Jackson. More

I had a dynamic experience here and I even came in late at night. Morbid, Ben and staff couldn’t have been nicer or more helpful. I will definitely be back and recommend to friends and relatives! Stella at night. Morbid, Ben and staff couldn’t have been nicer or more helpful. I will definitely be back and recommend to friends and relatives! Stellar customer service! More

Talisha Pettaway gave excellent service on 11/06/2019 she demonstrated patient understanding and knowledge of products very informative not to mention great customer service she went out of her way to hel demonstrated patient understanding and knowledge of products very informative not to mention great customer service she went out of her way to help me and that was greatly appreciated. she excited my expectations. Thanks More

Pririty Nissan Newport News: money over quality and care The staff that worked directly with us weren't as friendly as we would have liked. We received some misinformation and were forced to correct it on o The staff that worked directly with us weren't as friendly as we would have liked. We received some misinformation and were forced to correct it on our own which was an inconvenience when it should have been handled by the company. Also, less 2 days after receiving our vehicle our engine light came on and so far almost everyone that we have tried to speak with to get the issue resolved without having to come out of pocket has been unhelpful and has shown no care about the situation. We should have sae the red flag when the car wouldn't start when we tried to test drive it and they gave us a hard time about putting a new battery in it after giving us a lame reason as to why the car wouldn't start in the first place. We will not use Priority Nissan Newport News again which I am very disappointed to say because EVERY Piority dealer that my family has ever dealt with has been amazing except for this one. More