Classic Nissan Newport News

Excellent value and great customer service Priority Nissan of Newport News is an excellent dealership that can beat any offer. I worked with Anthony McRae who gave me the deal of a lifetime. I Priority Nissan of Newport News is an excellent dealership that can beat any offer. I worked with Anthony McRae who gave me the deal of a lifetime. I will continue to buy vehicles from Anthony and Priority Nissan. More

Could not be happier Worked with Anthony McRae, he was very professional and helped me through the end to get the car I actually wanted. This is my fourth Nissan since 20 Worked with Anthony McRae, he was very professional and helped me through the end to get the car I actually wanted. This is my fourth Nissan since 2002 and I love it every time. I would definitely go back with Anthony and Priority Nissan in Newport News. Very happy my best Christmas present. More

Great buying experience with Mark! I recommend buying a car from Mark Kennedy. He listened to what I wanted, wasn't pushy, and made me feel comfortable. My last new car experience in Ha I recommend buying a car from Mark Kennedy. He listened to what I wanted, wasn't pushy, and made me feel comfortable. My last new car experience in Hampton wasn't anywhere near as easy and at Priority I didn't feel like I got ripped off like in Hampton. Thanks Priority for making the new car buying experience easy as pie! Even the add on lady at the end was funny and easy going, never felt a bit pressured. Everyone did an excellent job. I'd recommend Priority Nissan all day long! More

Service of 2011 Juke Sarah Moore listened to my concerns that getting the struts replaced may not be the fix I needed. She made sure that the mechanics double checked the Sarah Moore listened to my concerns that getting the struts replaced may not be the fix I needed. She made sure that the mechanics double checked the repair and that any noise or symptoms my car came in with were fixed. Thanks for your patience and consideration. More

My experience with Priority Nissan service Sarah Moore has provided me with excellent customer service for eight years even before she became part of Priority Nissan. I recommend her highly an Sarah Moore has provided me with excellent customer service for eight years even before she became part of Priority Nissan. I recommend her highly and would never do business with any other Nissan dealership because of her. Thank you, Sarah, Ileana B. Echevarria 2001 Nissan Maxima GLE More

Poor customer service. I don't usually write reviews, but I felt that the public needs to know! I purchased a 2014 Nissan Pathfinder from Priority Nissan Newport News in Aug I don't usually write reviews, but I felt that the public needs to know! I purchased a 2014 Nissan Pathfinder from Priority Nissan Newport News in August of 2014. The whole sales experience was top notch. My salesperson was Kishna and she was fabulous. The pathfinder is by far my favorite vehicle I've ever had! At 11,000 miles my transmission went out and we took it back to Priority for repairs. We were treated like royalty. We were given a free rental car and everything was taken care of, no questions asked. Long story short, at 14,000 miles, the transmission goes out again, same story, free rental, quick repairs and I was on my way. Fast forward 4,000 miles, and you guessed it, transmission gone again. However this time was different. When my husband called to speak to the service manager Jay Cummings, we were told that he had moved to Williamsburg Nissan, and the new service manager in Newport News is Kenny Lee. Mr. Lee kept relaying messages to my husband and told us that we could not get a free rental, we would have to pay for it! Did I mention that my car is still under warranty? After several phone calls back and forth, we were told to take our car somewhere else because they didn't want to work on it! My husband asked to speak to Mr. Lee who wouldn't answer his phone even thought he was sitting at his desk when the call was transferred to him! It's a real good thing that we live 2 hours away from Newport News, because my husband would have probably made Mr. Lee's office a drive through! lol The nice lady that was relaying messages to my husband told him to call Jay Cummings in Williamsburg, which we did, and had everything taken care of by the end of the day. (and a free rental car)! I would like to wish Priority Nissan Newport News good luck with Mr. Kenny Lee, because I will never by anything from them again. Oh and I buy a new car every three or four years. I will be going to Williamsburg Nissan were they value my business. More