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Classic Nissan Newport News

Newport News, VA

3.5
505 Reviews

12925 Jefferson Ave

Newport News, VA

23608

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Showing 505 reviews

January 07, 2021

I came to this dealership and was not sure of the outcome of my car that needed to be repaired. They immediately helped me and made my purchase process as easy as possible and even gave me a newer car than I More

by monimonique23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shareif Stancil
Jan 15, 2021 -

Classic Nissan Newport News responded

Customer satisfaction is very important to us so we are pleased to hear about your experience with our staff and dealership! Thank you for your review.

January 01, 2021

Laconia with her winning attitude and personality made the deal happen. I could have walked away she worked tirelessly and I walked away as a customer for life More

by john_janega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaDonna Taliferro
Jan 15, 2021 -

Classic Nissan Newport News responded

We are so happy to hear this, John! Thank you for your wonderful review of our staff!

December 14, 2020

From start to finish, Laychelle was a pleasure to work with. She made sure to thoroughly explain everything throughout the entire process. She worked with both me and my sister back to back, giving us eac More

by missnayava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laychelle Gilmore
Jan 15, 2021 -

Classic Nissan Newport News responded

This is great news! Thank you so much for your review.

November 24, 2020

LaDonna looked out for me from day one. Maybe I got lucky but she put in the effort to get me in a new car. Thanks! More

by Wjm7438
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaDonna Taliferro
Jan 15, 2021 -

Classic Nissan Newport News responded

We're happy to hear this! Thank you for your review.

November 19, 2020

Outstanding salesman, but payment process needs significant improvement. This dealer rating system should not require people to have to add 25 words because it makes people not want to do it! More

by Alc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shareif Stancil
Jan 15, 2021 -

Classic Nissan Newport News responded

We appreciate your honest review!

November 11, 2020

Ladonna, Darryl, and Mr Terry were wonderful I am definitely bringing my daughter here for her 1st car. I was given a great deal and the car runs beautifully More

by tonileak76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Rodgers, Ron Terry, LaDonna Taliferro
Jan 16, 2021 -

Classic Nissan Newport News responded

We're so happy to hear about your experience with us! Thank you for your review.

November 09, 2020

LaDonna was a great salesperson she helped me every step of the way.She was very nice and stayed in contact with me as the process went on. I would work with her again and will send my kids to her when they More

by Hooper_tameaka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaDonna Taliferro
Jan 16, 2021 -

Classic Nissan Newport News responded

Customer service is a top priority to our dealership so we are glad to hear this. Thank you for your review, Tameaka!

November 08, 2020

I definitely appreciate Ms. Ladonna Taliferrao. She is dedicated to her work and she loves it. I Ezekiel Parker gives Ms. Taliferrao a FIVE STAR rating for her work ethic and her great personality. I than More

by EzekielParker18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaDonna Taliferro
Jan 16, 2021 -

Classic Nissan Newport News responded

We are very appreciative of your positive feedback and great review! Thank you!

October 29, 2020

D'Shawn Creque, Alvin Massenburg and Kenneth Bates made the experience stress free! Thanks for helping find my "perfect" car! Thank you for being patient, kind and personable during the car-buying experien More

by M. Mizelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Shawn Creque, Kenneth Bates, Alvin Massenburg Jr.
Jan 16, 2021 -

Classic Nissan Newport News responded

This is great news! Thank you for leaving our dealership a five star review.

October 18, 2020

My time with Mrs. LaDonna Taliferro was great- she literally helped me in every step to make my purchase smooth. I cannot thank her enough. She was great! More

by Julonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaDonna Taliferro
Jan 16, 2021 -

Classic Nissan Newport News responded

We are so happy to hear about your experience with our dealership and staff. Thank you so much!

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