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Classic Nissan Newport News
Newport News, VA
511 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 511 reviews
June 25, 2017
Broke my car I had an oil change today and replaced my front brake pads. The car was running smoothly, no complaints, when i took it in. The whole 3 hours i waite I had an oil change today and replaced my front brake pads. The car was running smoothly, no complaints, when i took it in. The whole 3 hours i waited for my car no one came to me with an update or a concern. I get my car back and advisor says oh it took a little bit longer because there were two spots they had to cut on your rotor; that's all he said. I call back within an hour of leaving to express my concern for the fact that my car is now jumping when I press the brakes which at first i thought maybe it because of new pads but then car just keep jumping almost like when you need an alignmnet, im not a mechanic but i do know it absolutely was not doing that when i took it in because i would have said something to them to check it out. I am told oh he is with a customer, jake, ill get him to call you back. He never called, i called back at 516 and operator says oh they are closed. Little do they know they gave me the accounting copy of my reciept which ahows how they entered two notes and the first one mentioned nothing about rotors but then the second note which i am going to assume he wrote after he tested my car on road claims they were really warped and need to be replaced to stop pulsating in the petal (which is also what is says on customer copy they gave me which advisor mentioned nothing of when he gave me my keys) xxx my car was not pulsating until i let them touch it. I will be reaching out to corporate about this location. More
by K2012
Employees Worked With
Jake Oller
June 23, 2017
First time buyer one happy customer 😊 Just purchased my first car ever I couldn't have done it without Jewel George, he is an awesome salesman if your ever in need of a vehicle I highly r Just purchased my first car ever I couldn't have done it without Jewel George, he is an awesome salesman if your ever in need of a vehicle I highly recommend him to help you! Thanks again jewel for your patience and time I know I wasn't easy to deal with but I couldn't be more happier right now! More
by Khalil0128
Employees Worked With
Jewell George
June 23, 2017
Tim Green The sales consultant named Tim green help me answered all of my questions pretty nice young man very knowledgeable about his product that he sales an The sales consultant named Tim green help me answered all of my questions pretty nice young man very knowledgeable about his product that he sales and I will purchase my next vehicle from him More
by Js boy
Employees Worked With
Tim green
June 21, 2017
My New Preowned Sentra Korbie Jackson was an excellent salesman and very helpful throughout my experience. I would definitely recommend this dealership to my friends. Love Korbie Jackson was an excellent salesman and very helpful throughout my experience. I would definitely recommend this dealership to my friends. Love my new car everything was awesome. More
by SRS3450
Employees Worked With
Donna Whitehead, Korbie Jackson, James Regan
June 15, 2017
Definitely an experience Anthony is definitely an asset to your business , if it wasn't for Anthony and Korbie you would not have gotten my business. I can say by far thi Anthony is definitely an asset to your business , if it wasn't for Anthony and Korbie you would not have gotten my business. I can say by far this was the worst experience that I have ever had and I still have not gotten a return call and regards to my concerns from Kenny Lee. Korbie Jackson saved the sale More
by Kyoung
Employees Worked With
Korbie Jackson, Anthony McRae
June 15, 2017
I Willl Never Go Any Where Else! I've purchased a lot of cars in my day. Priority Nissan & Korbie Jackson are simply the best. DON'T WASTE TIME GOING ANY WHERE ELSE. No headaches no w I've purchased a lot of cars in my day. Priority Nissan & Korbie Jackson are simply the best. DON'T WASTE TIME GOING ANY WHERE ELSE. No headaches no worries no problems. It was the most pleasurable experience I've ever had doing the car buying process. More
by 2Gemini2
Employees Worked With
Korbie Jackson
June 15, 2017
Honesty at its finest. I did not purchase a vehicle from this dealership, but the service I received from Korbie Jackson was exemplary. You see, I was on my way to my sons s I did not purchase a vehicle from this dealership, but the service I received from Korbie Jackson was exemplary. You see, I was on my way to my sons soccer game when I stopped at the store to purchase some things. After leaving the store, I set my wallet on the back of my car. To my horror, I realized what I had done after driving for about three miles. When I stopped to look for it, the wallet was gone. I continued on to the game sick to death because I had just withdrew $120 and my debit and ID card were all in my wallet. While I waited for my sons game to start I checked my email and I had an email from Korbie Jackson simply titled "I have something for Yolanda Brooks, did you lose something?" Thinking it was spam I initially ignored it. Then I decided to call the number given to see what it was about. I am pleased to say that Mr. Jackson found my wallet and somehow figured out how to contact me to tell me he found my wallet. He was so gracious and agreed to meet me to give it back. I know this story is long, but I truly wanted to express the depth of my appreciation for this man. He restored my faith in humanity. When I am in the market to purchase a car he will be the first person I go to. Honesty is the best policy, and he has shown that he is an honest person . More
by Jesse219
Employees Worked With
Korbie Jackson
June 13, 2017
Amazing Talisha is a great sales rep helping me in finding the right choices for the car that I wanted and making the right decisions and taking the time out Talisha is a great sales rep helping me in finding the right choices for the car that I wanted and making the right decisions and taking the time out and working with me every step of the way. I had a out outstanding experience More
by Antman757
Employees Worked With
Talisha Pettaway
June 12, 2017
Great Customer Service I would like to take this opportunity to recognize Korbie Jackson for excellent customer service and his kind patience. He is truly dedicated to his j I would like to take this opportunity to recognize Korbie Jackson for excellent customer service and his kind patience. He is truly dedicated to his job and the Nissan Corporation. I will always depend on Mr Jackson in the future to assist me with buying cars. I also will refer my family and friends to Mr Jackson. More
by Purpleorchid
Employees Worked With
Korbie Jackson
June 12, 2017
Outstanding Service Hats off to Korbie Jackson for such excellent service in helping me find the right vehicle for my needs being a disabled veteran. He went beyond his d Hats off to Korbie Jackson for such excellent service in helping me find the right vehicle for my needs being a disabled veteran. He went beyond his duties as a sales representative to make sure I was perfectly satisfied. My sincere thanks to him for all his help in my vehicles! More
by Rodney Fox
Employees Worked With
Korbie Jackson
