Classic Nissan Newport News
Newport News, VA
Filter Reviews by Keyword
By Type
Showing 505 reviews
Negligence After 12 oil changes, they have completely stripped my drain plug. Not only did they let me drive away like this only for me to discover it later, but After 12 oil changes, they have completely stripped my drain plug. Not only did they let me drive away like this only for me to discover it later, but the GM and Service Manager indicate it's "normal wear." Save your money and your stress and pay for your "free" oil change elsewhere. It will cost you. Priorities for Life is a gimmick. More
Best Customer Service Hands Down Marisa Adams is absolutely a Angel from above. What initially started out as a search for a used vehicle, turned out to be the best car buying exper Marisa Adams is absolutely a Angel from above. What initially started out as a search for a used vehicle, turned out to be the best car buying experience I have ever encountered. Given my circumstances and inability to personally come into the dealership, Marisa was beyond helpful. She eliminated as much of the red tape as possible and kept me informed through every step of the process via text, email, and phone calls. Needless to say with Marisa's help I got approved for a brand new 2017 Nissan Altima. I'm looking forward to picking up the vehicle this saturday. She is absolutely awesome, not to mention even after hours when she was off the clock, she took pictures of the vehicle for me. I will definitely be referring customers to Priority but more so to Marisa Adams because I absolutely love her for her phenomenal customer service skills. More
Great experience Andrew did an awesome job making me feel comfortable and great about purchasing a new car. Keep up the good work! Thanks Ben and James as well! Andrew did an awesome job making me feel comfortable and great about purchasing a new car. Keep up the good work! Thanks Ben and James as well! More
Amazing Customer Service!! I had a issues/problems with the vehicle I brought from them! Korbie Jackson gave me amazing customer service. He broke down every option that I had a I had a issues/problems with the vehicle I brought from them! Korbie Jackson gave me amazing customer service. He broke down every option that I had and what was the best way to go with my situation. The staff at this location was fantastic, smiling faces, staff members asking if I need anything. I know there supposed to do this but they were great! Thank you! More
First time buyer! I am pleased to say jewell was wonderful very patient and understanding. He went out of his way to make everything happen for me. I would definitely r I am pleased to say jewell was wonderful very patient and understanding. He went out of his way to make everything happen for me. I would definitely recommend him! More
Excellent customer service Mr. Figueroa worked diligently to assist me with finding the perfect vehicle within my budget! He was very professional, respectful, and helpful! I wa Mr. Figueroa worked diligently to assist me with finding the perfect vehicle within my budget! He was very professional, respectful, and helpful! I was not expecting to leave with a vehicle the same day, but he made it happen! I highly recommend this dealership and Mr. Figueroa to anyone seeking to purchase a vehicle! More
Sales review Me and my husband needed a newer car and John Figueroa helped us have a seemless transaction from the very beginning. Car we purchased was a 2013 Hond Me and my husband needed a newer car and John Figueroa helped us have a seemless transaction from the very beginning. Car we purchased was a 2013 Honda Civic. Runs and drivers great! we owe it all to john and mr. regan! Thanks again More
Patient and Friendly!!! From the first phone call John Figueroa showed a genuine interest in finding the right vehicle for me. John never rushed me during my vehicle choices. From the first phone call John Figueroa showed a genuine interest in finding the right vehicle for me. John never rushed me during my vehicle choices. He allowed me to thoroughly look at all vehicle options and gave me detailed information on each vehicle. Because of his patience, I not only purchased a vehicle, but my wife purchased a vehicle the same day! John is the man!!! More
New vehicle buy 2nd time buyer with Jewell. He goes out of his way to get you what you want and can afford! Would definitely come back and deal with him again in th 2nd time buyer with Jewell. He goes out of his way to get you what you want and can afford! Would definitely come back and deal with him again in the future! Thank you for the awesome service Jewell!!! More
Patience and understanding with his customers John is a Man of his words. He definitely cares and will not stop until you are approved. I will refer all my family and friends to stop into Priority John is a Man of his words. He definitely cares and will not stop until you are approved. I will refer all my family and friends to stop into Priority Nissan Newport News More