Classic Nissan Newport News
Newport News, VA
Filter Reviews by Keyword
By Type
Showing 505 reviews
Amazing Carrie has been amazing! She's very knowledgeable about all the questions I had. This has been the best car purchase experience I've ever had. Thanks Carrie has been amazing! She's very knowledgeable about all the questions I had. This has been the best car purchase experience I've ever had. Thanks Carrie !!! More
Shaleea is amazing! Shaleea was honest and helped me the best she could in finding the right vehicle and price for me. Would recommend anyone to see her Shaleea was honest and helped me the best she could in finding the right vehicle and price for me. Would recommend anyone to see her More
Came for a recall and left with problems I wish that I was able to give a 0, but that's not possible. Made an appointment for a recall on my 2003 Maxima passenger's airbag. And left out with I wish that I was able to give a 0, but that's not possible. Made an appointment for a recall on my 2003 Maxima passenger's airbag. And left out with and estimate of $3,900+ for something else. Not sure how long does it take for an airbag replacement but I was in and out within 2 hrs. Within that time the so call bogus mechanic decide to give me a " courtesy check" on my car that I never ask for. My mechanic at the car dealership insist that I bring it to a Nissan dealer while I'm waiting for the ok of the ac compressor to be fix by the finance people. While waiting in the lobby the guy came up with numerous of papers about my car and that it needs to be taken care of before inspection. How in the devil that you did something without my permission? He further explain that my radiator was leaking from both side and he smell it. Of course you smell if because something happen from the time that I pulled in and gave y'all the keys to fix a recall. He farther explains the other issues and told me to sign off indicating that he inform me about it. KEEP IN MIND THAT I CAME IN THERE FOR A RECALL BECAUSE MY DEALERSHIP TOLD ME TO. I ask the guy can he tell me why my car is making that noise. He said that they didn't check for that. So why in the xxxx everything else was check? When I went home and pulled into the lot. I can smell my radiator now. I took my car back to the dealership that s financing my car and had them to look at that nonsense that was given to me on paper. They couldn't believe the extreme prices and when he look under the hood he indicating that they had to put too much pressure to the radiator which causing it to leak out. I'm a security officer and drives my car from Williamsburg to the Newport Shipyard garage every day. Now I can't do anything. MAGGIE calls me back to read what the paper said that ive received also. I told her she didn't see or work on my car so don't tell me that nothing wasn't used on my car. She stated that the tech wouldn't have gotten my permission to do a diagnostic test. That's a lie. xxxx I didn't give them permission to do nothing else but my recall. Now I have to rent a vehicle to get to work because it's worst now. Have my car towed to my dealership because Priority ignoring my call. And wait on my lawyer to handle this matter because the facts speaks for themselves. I went in for a airbag recall and left out with radiator damage. It don't make no since when dealerships mess your car up and not held accountable for their actions. More
The BEST car buying experience Ever These guys went Above and Beyond to ensure my satisfaction. Ben and James I THANK You'll from the bottom of my heart for everything you'll have done. These guys went Above and Beyond to ensure my satisfaction. Ben and James I THANK You'll from the bottom of my heart for everything you'll have done. If you're in the area, stop by and speak with Ben and say hello to James(his favorite drink is Coca Cola😉 More
Awesome experience Melissa was amazing!!! She came al the way to Norfolk Virginia from Newport News Virginia to get my daughter and I due to the fact I had no ride. She Melissa was amazing!!! She came al the way to Norfolk Virginia from Newport News Virginia to get my daughter and I due to the fact I had no ride. She made sure she called me and informed me about my status on my car and had me email everything to cut my time in half at the dealership. I love pritotiy Nissan Newport News and will forever have my business! Furthermore, when I thought I'd be denied Mr.James Regan and Ben sommerstein all made it happen. They are truley a power team! Thank you MELISSA ANDRE!!!! More
Mr. Green vehicle presentation I came to the dealership looking for a rogue SV and then I came across Mr. Green and I asked him if he can do a vehicle presentation for me and Mr. I came to the dealership looking for a rogue SV and then I came across Mr. Green and I asked him if he can do a vehicle presentation for me and Mr. Green did a very great job he put so much value into this vehicle that I feel like I cannot live without it he is an up-and-coming salesman but with the path that he is on I believe you will be a great salesman I would recommend people to get their next car from you thanks again mr green!!!!!! More
Great Experience Had a really great experience leasing my car from Priority. Had great customer service from everyone i talked to. The store manger was also very helpf Had a really great experience leasing my car from Priority. Had great customer service from everyone i talked to. The store manger was also very helpful in helping my family pick out our cars. More
Main Priority Yesterday I purchased two new 2017 Nissan altimas and miss talisha was amazing with helping me aned my fiancé out with getting the deals done. She was Yesterday I purchased two new 2017 Nissan altimas and miss talisha was amazing with helping me aned my fiancé out with getting the deals done. She was patient, very kind and worked every point of contact for any discounts for this military veteran. My family thanks you and appreciate you. More
Fantastic Korbie Jackson was an excellent and more then appreciative sales representative! Would recommend going to him because he works out every problem with Korbie Jackson was an excellent and more then appreciative sales representative! Would recommend going to him because he works out every problem with an outstanding solution! Best experience from him! Would certainally go back for a second vehicle from him! More
Incompentant technicans They stripped out the drain plug on my oil pan and called it normal wear and tear, refused to honor "priorities for life" guarentee by fixing it free They stripped out the drain plug on my oil pan and called it normal wear and tear, refused to honor "priorities for life" guarentee by fixing it free and then kicked me out for complaining about it More