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Classic Nissan Newport News
Newport News, VA
509 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 509 reviews
March 25, 2025
Since purchasing my car from this dealership almost one year ago, I have had the worst experience each time I have come into the dealership. Recently received auto repairs from the service department and d year ago, I have had the worst experience each time I have come into the dealership. Recently received auto repairs from the service department and do not plan on coming back if I have too! I will probably trade in the vehicle soon so I do not have to be associated with this dealership ever again! Employees in the service department have been extremely rude when speaking to me. Do not explain issues wrong with your vehicle and continuously put “customer refused work”. More
by Tiffany
Employees Worked With
Mike Timmons, MIKE BULLUSS, Michael Churn, Benjamin Osborne, Jacob Sweetland, Jared Seals
February 22, 2025
I had the pleasure of working with Alicia Rodriquez and Mike Timmons when purchasing my 2023 Tacoma. Alicia and Mike were very professional and more than exceeded our expectations. I had a minor issue that Mike Timmons when purchasing my 2023 Tacoma. Alicia and Mike were very professional and more than exceeded our expectations. I had a minor issue that I discussed with Mike the next day and will say he made sure that it was taken care of and to say the least I am more than pleased. Thanks for your professionalism! More
by Brianlengacher28
Employees Worked With
Mike Timmons, ALICIA RODRIGUEZ
February 08, 2025
Very quick and convenient. Great place to get service! Fantastic people! I love bringing my cars here! Great place to get service! Fantastic people! I love bringing my cars here! More
by jsweetland
Employees Worked With
MIKE BULLUSS, Michael Churn, Benjamin Osborne, Jacob Sweetland, Jared Seals
December 09, 2024
Alicia Rodriguez sold me a 2024 Pathfinder and was great during the entire process. The management team was great too. Went above and beyond to get me the deal I was seeking. I would definitely purchase a during the entire process. The management team was great too. Went above and beyond to get me the deal I was seeking. I would definitely purchase another car from her when the time comes. More
by Jkarmbruster
Employees Worked With
ALICIA RODRIGUEZ
November 10, 2024
Alicia was a great sales lady,people person. .They worked out finally a fair deal on a used car..Watch out for extended warranty (only suggested price-negotiation. .They worked out finally a fair deal on a used car..Watch out for extended warranty (only suggested price-negotiation. More
by Geofrewalk5.7corn chip
Employees Worked With
Mike Timmons, ALICIA RODRIGUEZ
November 06, 2024
Classic Nissan of NN told me I needed my brakes replaced and wanted to charge nearly $800. When I took my car to another auto shop, they told me my brakes were fine, with half-thickness left. I bought my c and wanted to charge nearly $800. When I took my car to another auto shop, they told me my brakes were fine, with half-thickness left. I bought my car here and get free oil changes.... not enough to go back! Customers beware of recommended services. More
by nlnoble57
Employees Worked With
DeAuntre' Moore
September 18, 2024
This dealership is to refund me for Gap Insurance that I canceled. I spoke to Bill Price on the phone in July of this year 2024.. he confirmed the cancellation and said I will get my refund in 2 weeks. It’s canceled. I spoke to Bill Price on the phone in July of this year 2024.. he confirmed the cancellation and said I will get my refund in 2 weeks. It’s now September 18 and still no refund. He’s been ignoring me and the store manager JR Batchelor .. they’re wrong for trying to keep $800 …due to a customer that was supposed to be refunded a while ago. They’re not hurting for money. They don’t respond and they’re trying to steal money from people. They’re wrong and hopefully they will change More
by Amber A
Employees Worked With
Bill Price and JR Batchelor, Mike Timmons, MALIKA Campbell
July 04, 2024
Mike Timmons, the Finance Manager was very unprofessional and walked out of the office and said “be like that” when I told him I was not interested in purchasing additional finance products. Let the General and walked out of the office and said “be like that” when I told him I was not interested in purchasing additional finance products. Let the General Manager know this occurred as well and it didn’t seem too important to them. Would highly recommend using caution before working with this dealer. The Sales team was fair to deal with, but be very cautious when dealing with Mike. More
by c320
Employees Worked With
Be cautious of this gentleman. , Mike Timmons
September 21, 2023
Does NOT Honor Service Contracts including Nissan Extended Warranty. example: Attempted to charge 385.00 in diagnostic fees for KNOWN recall items. Completely Disappointed. - - Do not recommend Extended Warranty. example: Attempted to charge 385.00 in diagnostic fees for KNOWN recall items. Completely Disappointed. - - Do not recommend. More
by JASON
Employees Worked With
Service Department , Daryl Johnson
