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Classic Mazda
Mentor, OH
104 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care.
Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 104 reviews
February 23, 2026
You're smooth and efficient and welcoming and honest and so helpful and like 'homey'! Yay for proprietorships like yours! You're the best! so helpful and like 'homey'! Yay for proprietorships like yours! You're the best! More
by Nikimarabrab
Verified CustomerEmployees Worked With
Angela Cutchall by door!
JOHN by telephone to setup appointment time at 3:30pm!
Angela kindly got me coffee as I use a cane and the easy way is her being so kind!
Thankyou one and all for being so friendly!
The timing of the appointment was exception
February 23, 2026
This is the best service center at a dealership I have ever been to. The staff is second to none. I also like the video. ever been to. The staff is second to none. I also like the video. More
by Andrasler04yy
Employees Worked With
February 22, 2026
Booked a 9:00 appointment for Wednesday on a Monday afternoon. I received a text message reminder, then dropped off the car on Tuesday night and requested 12:00 pickup. Got a video message at 9:00 am t afternoon. I received a text message reminder, then dropped off the car on Tuesday night and requested 12:00 pickup. Got a video message at 9:00 am that car is in good shape and is ready for pickup. Service done! Special thanks to Andy in service for helping me with a connectivity issue. Great job all around! More
by Jokorn210
Employees Worked With
February 22, 2026
It was phenomenal they took great care of my car sent me a video assessing the problem and gave me a text when it was ready for pickup. The service was great and they gave me a loaner car free of cost until a video assessing the problem and gave me a text when it was ready for pickup. The service was great and they gave me a loaner car free of cost until my car was up and running again. Exceeded expectations and was impressed with it being my first time there. More
by DJK90210
Employees Worked With
Angela Cutchall and Brandon Knott
February 22, 2026
We had a great experience. Bryan was friendly and very knowledgeable. The dealership overall was pleasant and accommodating. This wasn’t our first car we have bought from Class Bryan was friendly and very knowledgeable. The dealership overall was pleasant and accommodating. This wasn’t our first car we have bought from Classic Mazda of Mentor and is why we keep coming back. More
by ChefFergie
February 22, 2026
Great dealership and service department! I wholeheartedly recommend them to anyone who is thinking about buying a car. I wholeheartedly recommend them to anyone who is thinking about buying a car. More
by pjcagmur
February 22, 2026
We had a door latch replaced and they found that we had a recall for the rear camera and they made sure that it was taken care of went app and beyond excellent customer service recall for the rear camera and they made sure that it was taken care of went app and beyond excellent customer service More
by EGORMANINC
Employees Worked With
February 22, 2026
polite and knowledgeable with no pressure. Phil did a great job.. very fair to deal with Phil did a great job.. very fair to deal with More
by rtjones4
