Classic Mazda Orlando - Service Center

To me customer service is key! ! Anyone can sell you a car but Mazda has exceptional service, that’s one of the main reasons i purchased a Mazda. They respect your time, they commu ! Anyone can sell you a car but Mazda has exceptional service, that’s one of the main reasons i purchased a Mazda. They respect your time, they communicate openly and honestly. I will definitely stay with Mazda, of course I love their SUV’s. More

They are fast and efficient. And they’re courteous! Clean wait area. A very pleasant experience. And they’re courteous! Clean wait area. A very pleasant experience. More

Service team was very welcoming Glenn was amazing with servicing my vehicle quickly and explaining what I was being charged for. servicing my vehicle quickly and explaining what I was being charged for. More

Service was done on car. Very quick and excellent service. I wish that when you bring your car in for service, a car wash after the service was added. Very quick and excellent service. I wish that when you bring your car in for service, a car wash after the service was added. More

I moved here four years ago and bought a car to the best place in the world. They are the kindest, sweetest people they seem to help me I’m kind of elderly and I don’t know a lot of people and they really d place in the world. They are the kindest, sweetest people they seem to help me I’m kind of elderly and I don’t know a lot of people and they really do help me they there for me that is something you don’t get in the car dealership but you do at Classic Mazda. More

Classic bait & switch complementary oil change and tire rotation coupon from Mazda email. No where on the email/coupon does it clarified that the offer only is applicable where we purchased the vehicle ( rotation coupon from Mazda email. No where on the email/coupon does it clarified that the offer only is applicable where we purchased the vehicle (Mazda Clearwater) - only stated that we would need to take it to any Classic Mazda location. Typical dealer experience in Orlando FL, dealers always trying to get over on you. Wish I can address this with Mazda directly. More

I bought a 2019 Mazda3 hatchback from Classic Mazda in 2018. The car has performed as I expected. The service has been as expected. The only time I have ever had an issue was the last time I sent the car 2018. The car has performed as I expected. The service has been as expected. The only time I have ever had an issue was the last time I sent the car in for scheduled maintenance, which was Nov '23. There was a noise inside the drivers side console that turned out to be something to do with insulation. Their work was satisfactory, but it took one month to fix, during which I was driving a loaner. When I got my car back, they had emptied the contents of the glovebox onto the floor in front of the passenger seat. The car was not washed or cleaned. It was filthy. There were fingerprints on the glass, inside and outside. Had I not been in such a rush to get my car back, I would have said something, but again, I wanted to drive my own car after four weeks. I guess I should have said something then. I realize this is a Mazda as opposed to a Mercedes or a Lexus, but the dealership chooses how to present the vehicle to the customer/owner. More

I visited the Service center at Classic Mazda and must say that it was the most impressive experience that I have ever had with a dealership Service department. Not only do you receive a thorough review say that it was the most impressive experience that I have ever had with a dealership Service department. Not only do you receive a thorough review and explanation of any and all issues found with your vehicle in the form of a video walkaround, but all of their communication is electronic and easy to follow. This makes it very easy to understand what is wrong with your vehicle and most importantly, what needs to be done to correct the issue. I would highly recommend Classic Mazda Service department for any vehicle maintenance you may need. More

I have always received excellent customer service when I bring my car in for service. bring my car in for service. More

Exceptional service special thanks to my service advisor Karen keep me updated of the progress Karen keep me updated of the progress More