Classic Mazda Orlando - Service Center

Only reason I come here is following my former forman tech who transfered to this dealership. Have purchased 4 Mazdas in the past and only this master tech is the only one to work on them and keep them tech who transfered to this dealership. Have purchased 4 Mazdas in the past and only this master tech is the only one to work on them and keep them in perfect condition!! The service writers on every occassion were short, snippy and not very well adept at policies, pricing, or customer satisfaction. Work orders were generated for things I did not ask for and "hidden" prices for "record keeping" ie vehicle histories on my autos were charged to my bill. These were corrected only when I examined and complained about them. Mistakes on discounts were common place and broken out so that only a CPA could figure out how they arrived at the price. Overall cleanliness is a joke at this dealership. I only come back because of the quality work my tech performs and always by appointment so he is the only one working on my vehicle. Sincerely, Frank Rake More