201 Reviews of Classic Mazda Orlando - Service Center
Above and Beyond I have been totally pleased with my new Mazda 6 and thrilled with the dealership. Buying the car was easy and unpressured. In the first few weeks of I have been totally pleased with my new Mazda 6 and thrilled with the dealership. Buying the car was easy and unpressured. In the first few weeks of ownership I frequented the dealer to help me learn all the electronic whistles and bells and they were immediately helpful and available to me. Service has been fast and friendly. One of my favorite features is the blind spot alerts. This technology is great. I rely on it all the time and feel much safer on the road. The navigation display is another win. I love that it shows the street names big enough to read at a glance. The seats are so comfortable and the interior is roomy. The trunk is huge! I love this vehicle. Besides the wonderful classic and elegant design, it is comfortable, responsive and fun to drive. More
2 hour wait for a tire Came in for service with warranty on leased car, waited over an 1.5 hours to just sign a piece of a paper for a tire repair...now I have to wait anoth Came in for service with warranty on leased car, waited over an 1.5 hours to just sign a piece of a paper for a tire repair...now I have to wait another hour and a half for them to replace my tire. Worst service ever. In that whole time they did not relay this message to me. I just got my wisdom teeth removed yesterday and needed my tire to be fixed in a timely manner. Definitely would reconsider getting a lease with this company. More
Prompt, professional service The process of making service appointment is easy and convenient through website or via email. I experienced prompt and professional service. Staffs The process of making service appointment is easy and convenient through website or via email. I experienced prompt and professional service. Staffs are knowledgeable and courteous. More
Total Awesomeness with Team Mazda!!! In all the years I’ve taken my car to Classic Mazda; I’ve been treated with total professionalism. They take care of me as if I am number one. I got t In all the years I’ve taken my car to Classic Mazda; I’ve been treated with total professionalism. They take care of me as if I am number one. I got there exclusively for my Mazda and wouldn’t let anyone else touch my car. Keep your “Total Awesomenss” spreading about Team Classic Mazda José Garcia More
20 K Service I was in for a 20 K service My advisor was Me Lenny C Very through and detailed Extremely knowledgeable He addressed ball my concerns Was able to re I was in for a 20 K service My advisor was Me Lenny C Very through and detailed Extremely knowledgeable He addressed ball my concerns Was able to resolve everything to my 100% satisfaction He arranged for a Loaner car while the work was being done Responded to my emails promptly and kept me updated LOVED THE WHOLE EXPERIENCE 5 STARS More
Great Service! I have been going here for service for several years now. My first service adviser was Julie Rose, who is now a service manager. A much deserved pro I have been going here for service for several years now. My first service adviser was Julie Rose, who is now a service manager. A much deserved promotion for her! I now use Gary Moretti. He's up front and knows what he's talking about. I will definitely be using him for future service appointments. More
Excellent Sales and Service department. We own a 2017 Mazda 6 and a 2016 Mazda CX-9. They gain are trust and confidence from the beginning at the Service department,Aiesha Jones give you We own a 2017 Mazda 6 and a 2016 Mazda CX-9. They gain are trust and confidence from the beginning at the Service department,Aiesha Jones give you the professional service you could expect. Thank You Classic Mazda Edwin Blanco and Ana Flores ?????????? More
Excellent customer service I bought my car in 2014 and have been coming here for regular service to my vehicle ever since. Although sometimes there is a miscommunication they d I bought my car in 2014 and have been coming here for regular service to my vehicle ever since. Although sometimes there is a miscommunication they do their best for a quick recovery and the staff is always pleasant. They also do a decent job for comfortable seating and having some small snacks/beverages available while you wait on your car. Highly recommend ! Richard Barone has been particularly accommodating my last few visits :) More
EXCELLENT CUSTOMER SERVICE Lenin Castellan is fantastic. He really cares about Mazda's customers. Lenin is the best Service Advisor I have ever had in the 4 years I have been g Lenin Castellan is fantastic. He really cares about Mazda's customers. Lenin is the best Service Advisor I have ever had in the 4 years I have been going to Classic Mazda for my car's Maintenance Service. Lenin has really exceeded all of my expectations . His service comes from his heart and that is what makes me want to come back to Classic Mazda. Thank you Classic Mazda for having Lenin Castellan take care of your customers. More
Small issue Had a small issue, stopped into the service department, they took the car in right away and within 45 minutes I was on my way. Had a small issue, stopped into the service department, they took the car in right away and within 45 minutes I was on my way. More