Classic Mazda Orlando

Our experience with the parts department at this dealership started out poorly. We were trying to order a dealer-only item and had an issue communicating with the employees in the department about t dealership started out poorly. We were trying to order a dealer-only item and had an issue communicating with the employees in the department about the part and when it would be in. Also, had a problem with getting them to answer the phone and return calls. We wrote a poor review on another site and the next morning the parts manager called us and asked about the situation. He did not resolve it, but did offer an explanation as to what had happened. The next morning the manager called us again and had managed to locate a used part because it turned out the part we needed was on back order until mid-April. I was impressed that, #1- a company was so worried about a customer experience and took steps to immediately resolve it and #2- they took extra steps to help us solve our problem at that point. Not many company's care about customer service anymore. We will use them in the future because I know that they try to provide good customer service and make things right when there was a mix-up or misunderstanding. More

Loved my experience here! Maja was friendly, patient, and thorough. I made a few return visits to try out different vehicles, and compared with other area dealerships- this one felt right. Not at all pushy, thorough. I made a few return visits to try out different vehicles, and compared with other area dealerships- this one felt right. Not at all pushy, quick and easy. Being my first car buying experience, I know this was the way to go. I'll be happy to return for all my service as needed to this establishment. More

My husband and I definitely recommend Classic Mazda! We worked with Jim Drew. He didn't bug us to buy a car from him. We were very happy with his patience and it was a really great experience. Ask for Jim worked with Jim Drew. He didn't bug us to buy a car from him. We were very happy with his patience and it was a really great experience. Ask for Jim when you walk into Classic Mazda. More

I purchased a 2011 Mazda 3 4-door hatchback in dark silver, and the service was great. I first spoke to Victor who was more than helpful to my questions and concerns. He took me out for a test drive silver, and the service was great. I first spoke to Victor who was more than helpful to my questions and concerns. He took me out for a test drive in the car and I fell in love. I came back to purchase a few days later and unfortunaltely Victor was off, but Eric came to help me and he was very kind and patient with me. My overall experience there was a positive one, they worked with me with pricing and financing, and I left with a new car and no worries (: All of the employees there were very nice and helpful towards me and I appreciated it. Great team and atmosphere! I would definately recommend that dealer to anyone looking to purchase a Mazda or used car! More

Classic Mazda Like many people, I love car shows and Classic Mazda Like many people, I love car shows and test drives but hate going through the 4 hour dealer orchestrated sales gauntlet to actual Classic Mazda Like many people, I love car shows and test drives but hate going through the 4 hour dealer orchestrated sales gauntlet to actually buy one. Necessity recently brought me to the Orlando car market. I've kept up with the current best models and eliminated Camrays, Accords and GMs sedans. That left Sonata and Mazda6 as starting points. I rented a Sonata and was disappointed with its wandering front-end and intrusive console but really liked the looks and engine. Classic Mazda was my nearest dealer and seemed a good next step. Sam Moreno, the non-comissioned Consultant,let me test drive several models without rushing to move me inside to start closing. I liked the handling and more substantial feel of the Mazda6 and that it almost looked as good as the Sonata. Now came the next step: what would the car cost us? Cleverly, Classic Mazda had a large sign on the window with a real price. They called it "Buy Smart Price" but instead of the MSRP with a bunch of questionable additional charges like most dealers it was MSRP with a healthy discount resulting in a price a buyer could feel good about. He confirmed it was the real price, but I had my doubts. We checked several other dealers but none would quote a real price without the negotiation gauntlet. I went back to Sam, who came in on his day off and told him I was ready to see a final price. He did turn me over to the finance guy, but only to check my credit and paper work. I left in less than 2 hours after we started with the car I wanted at the price I expected. What a novel way to sell a car! More

My wife and I have had nothing but excellent service from the sales and service staff at Classic Mazda. This is the third car that we have purchased from Classic Mazda and Cathy was marvelous to work with. I the sales and service staff at Classic Mazda. This is the third car that we have purchased from Classic Mazda and Cathy was marvelous to work with. I would recommend Classic Mazda to any of my family and friends. More

Customer service extremly rude. dissatified with previous conversations with this individual (Kathy) I hope that this person has a better day, and finds new methods of dealing with their personal problems at conversations with this individual (Kathy) I hope that this person has a better day, and finds new methods of dealing with their personal problems at the work place. Unprofessional, inconsiderate. I will not return or recommed: Classic Mazda East 2075 N. Semoran Blvd. Orlando Fl, 32708 Sincerely, Dis-satisfied Customer More

I've had my car serviced at classic mazda they have an awesome team I was greeted promptly and had my services done in a timely manner I have found a new home, thank you classic mazda!! And I have told al awesome team I was greeted promptly and had my services done in a timely manner I have found a new home, thank you classic mazda!! And I have told all my friends and family about classic mazda so they can have a great experiance too More

The new way Classic Mazda does business is a breathe of fresh air in this current economy. Within the first 5 minutes of walking into the dealership David showed us our best price upfront. No going back an fresh air in this current economy. Within the first 5 minutes of walking into the dealership David showed us our best price upfront. No going back and forth games like the other Mazda dealerships. I would definitely recommend this dealership to others. Zoom Zoom! More