Classic Mazda Orlando

Chito provided great service in making our purchase of the Mazda 3 a great experience. He ensured that we had all the information to make an informed decision. Overall great customer service that leads to the Mazda 3 a great experience. He ensured that we had all the information to make an informed decision. Overall great customer service that leads to loyal customers! More

This is absolutely the most friendly and HONEST and open dealership I have ever dealt with in over 30 years of buying cars!! Several reasons to buy from CLASSIC MAZDA: - Advertised price with NO gimmi dealership I have ever dealt with in over 30 years of buying cars!! Several reasons to buy from CLASSIC MAZDA: - Advertised price with NO gimmicks. Really, it was hard to believe they weren't going to throw some curve xxxxx in the deal, but NEVER did. As a matter of fact, they helped me LOWER my purchase price from the internet price with Loyalty incentives, etc. Unreal!! Other dealers advertise their internet pricing, then you show up and they explain how you must first qualify for certain programs to get that low internet price. NOT at CLASSIC MAZDA. The price was the ACTUAL price. When another dealership I had been talking to as well discovered that I was also talking with Classic Mazda, they then offered to price match. Too late I said, I'm sticking with the dealership who was honest and open from the get-go. - Trading in a car. The management at Classic actually appraised my trade together with me, showing me not only the dealer Black Book value, Kelly Blue Book, etc, but also the comps online with them. They offered me over $1500 MORE than several other dealerships I had visited without any hasstle at all. Shocked I was, but very happy. - FRIENDLY, but not the fake friendly you find at other dealerships. I felt that the entire staff I worked with in purchasing my new Mazda cared about my desires. I HIGHLY RECOMMEND this dealership, CLASSIC MAZDA. I personally believe one would be remiss if they didn't buy their Mazda car at Classic. My salesman, Bob Newland, was absolutely fantastic as well. Highly recommend you ask for him as well. More

The 'no haggle' price offered over the internet at Classic Mazda was much better than the prices offered in the nearby city where I live. I spoke with Chito over the phone and he assured me there w at Classic Mazda was much better than the prices offered in the nearby city where I live. I spoke with Chito over the phone and he assured me there would be no add ons or surprises, just the advertised price plus tag, tax, title and the $699 dealer fee. I drove over 100 miles to get this deal as it was almost $2,000 less than the dealers were offering in my city. When I arrived at Classic Mazda it was buzzing with activity. The dealership had plenty of selection and a sales person, Matt, greeted me quickly. Matt took me straight to the car I had asked about with Chito and we took a test drive. The SUV was exactly what I wanted. The used car manager quickly assessed my trade and offered me slightly more money than I had been expecting. The internet price was honored, no surprises were added on, a contract was written and I have a new car! Cynthia, the finance manager, was funny, witty, and spot on with her job. The entire experience was exceptional and I drove back home (another 100 miles) knowing I had just had the best car buying experience I've ever had in the numerous times I have bought new cars. I would highly recommend Classic Mazda to anyone. More

chito was very personell and friendly really cared about our concern with our daughter marlice cynthia also was great I would recomend these two people for a award of excellence. Jeff , Susy and marlice. our concern with our daughter marlice cynthia also was great I would recomend these two people for a award of excellence. Jeff , Susy and marlice. More

Our experience with the parts department at this dealership started out poorly. We were trying to order a dealer-only item and had an issue communicating with the employees in the department about t dealership started out poorly. We were trying to order a dealer-only item and had an issue communicating with the employees in the department about the part and when it would be in. Also, had a problem with getting them to answer the phone and return calls. We wrote a poor review on another site and the next morning the parts manager called us and asked about the situation. He did not resolve it, but did offer an explanation as to what had happened. The next morning the manager called us again and had managed to locate a used part because it turned out the part we needed was on back order until mid-April. I was impressed that, #1- a company was so worried about a customer experience and took steps to immediately resolve it and #2- they took extra steps to help us solve our problem at that point. Not many company's care about customer service anymore. We will use them in the future because I know that they try to provide good customer service and make things right when there was a mix-up or misunderstanding. More

Loved my experience here! Maja was friendly, patient, and thorough. I made a few return visits to try out different vehicles, and compared with other area dealerships- this one felt right. Not at all pushy, thorough. I made a few return visits to try out different vehicles, and compared with other area dealerships- this one felt right. Not at all pushy, quick and easy. Being my first car buying experience, I know this was the way to go. I'll be happy to return for all my service as needed to this establishment. More

My husband and I definitely recommend Classic Mazda! We worked with Jim Drew. He didn't bug us to buy a car from him. We were very happy with his patience and it was a really great experience. Ask for Jim worked with Jim Drew. He didn't bug us to buy a car from him. We were very happy with his patience and it was a really great experience. Ask for Jim when you walk into Classic Mazda. More

I purchased a 2011 Mazda 3 4-door hatchback in dark silver, and the service was great. I first spoke to Victor who was more than helpful to my questions and concerns. He took me out for a test drive silver, and the service was great. I first spoke to Victor who was more than helpful to my questions and concerns. He took me out for a test drive in the car and I fell in love. I came back to purchase a few days later and unfortunaltely Victor was off, but Eric came to help me and he was very kind and patient with me. My overall experience there was a positive one, they worked with me with pricing and financing, and I left with a new car and no worries (: All of the employees there were very nice and helpful towards me and I appreciated it. Great team and atmosphere! I would definately recommend that dealer to anyone looking to purchase a Mazda or used car! More

Classic Mazda Like many people, I love car shows and Classic Mazda Like many people, I love car shows and test drives but hate going through the 4 hour dealer orchestrated sales gauntlet to actual Classic Mazda Like many people, I love car shows and test drives but hate going through the 4 hour dealer orchestrated sales gauntlet to actually buy one. Necessity recently brought me to the Orlando car market. I've kept up with the current best models and eliminated Camrays, Accords and GMs sedans. That left Sonata and Mazda6 as starting points. I rented a Sonata and was disappointed with its wandering front-end and intrusive console but really liked the looks and engine. Classic Mazda was my nearest dealer and seemed a good next step. Sam Moreno, the non-comissioned Consultant,let me test drive several models without rushing to move me inside to start closing. I liked the handling and more substantial feel of the Mazda6 and that it almost looked as good as the Sonata. Now came the next step: what would the car cost us? Cleverly, Classic Mazda had a large sign on the window with a real price. They called it "Buy Smart Price" but instead of the MSRP with a bunch of questionable additional charges like most dealers it was MSRP with a healthy discount resulting in a price a buyer could feel good about. He confirmed it was the real price, but I had my doubts. We checked several other dealers but none would quote a real price without the negotiation gauntlet. I went back to Sam, who came in on his day off and told him I was ready to see a final price. He did turn me over to the finance guy, but only to check my credit and paper work. I left in less than 2 hours after we started with the car I wanted at the price I expected. What a novel way to sell a car! More