Classic Lexus
Willoughby Hills, OH
Filter Reviews by Keyword
By Type
Showing 315 reviews
My experience has always been outstanding with Lassic Lexus. This is my fourth Lexus and I will continue to purchase my next automible at Classic Lexus. The staff treat you as a very close friend, they s Lexus. This is my fourth Lexus and I will continue to purchase my next automible at Classic Lexus. The staff treat you as a very close friend, they sit down and explain to you what they did and always qsk if you have questions. The customer service waiting area is outstanding and makes you very speciasl Bob Goszka More
In 2006, we leased our GS 300 from Classic Lexus, from Chris Barnett. Since then, we have had all service done at Classic, each time, dealing with Eric Nicolli. We cannot offer enough praise for these tw Chris Barnett. Since then, we have had all service done at Classic, each time, dealing with Eric Nicolli. We cannot offer enough praise for these two individuals. They have always demonstrated courtesy, professionalism and thorough knowledge of Lexus, giving us great confidence in leasing our car and subsequently, having it serviced there. Whenever we called with a question, they both always responded immediately. We have since purchased the car upon the end of the lease. More
I have dealt with various members of the service Staff and all have been very professional and attentive. Saleperson, Mike Arsham, was excellent during the sales process and is always there to answer qu and all have been very professional and attentive. Saleperson, Mike Arsham, was excellent during the sales process and is always there to answer questions. He remebers who I am and alwayus says hello when I visit the showroon. Very friendly and professional dealership. More
Our overall experience was fine. We were talked into leasing a new car a month before our existing lease expired, and that left us feeling a little pressured and annoyed. Everyone is friendly and Micha leasing a new car a month before our existing lease expired, and that left us feeling a little pressured and annoyed. Everyone is friendly and Michael is great. He was not involved in our deal for the lease, but he is great at helping me with the car. More
This dealership goes the extra mile to make the customer buying-experience outstanding. Great price, friendly 'remembered' follow-up. Likewise, our service experiences have been outstanding. Vehicle is a buying-experience outstanding. Great price, friendly 'remembered' follow-up. Likewise, our service experiences have been outstanding. Vehicle is always ready when promised, work is always done as-specified. More
