Classic Kia of Carrollton - Service Center
Carrollton, TX
824 Reviews of Classic Kia of Carrollton - Service Center
Service was great and staff very professional and kept me informed through the entire process. Did not take as long as expected. Good job all around. informed through the entire process. Did not take as long as expected. Good job all around. More
They did the work but communication with the service department was not good. It took longer than expected and they should’ve known we had the extended warranty since we bought the car and the warranty department was not good. It took longer than expected and they should’ve known we had the extended warranty since we bought the car and the warranty through them but they didn’t seem to know. Disorganized and non communicative in my opinion. More
My car was handled with care today. Thank you for the expert attention to details. Thank you for the expert attention to details. More
Classic Kia of Carrollton always takes good care of my vehicle. They're always friendly and professional. Typically, i work with either Jason or Chris and they are both excellent advisors. I will continue vehicle. They're always friendly and professional. Typically, i work with either Jason or Chris and they are both excellent advisors. I will continue bringing my vehicle to this dealer. More
Had a fantastic experience due to my customer service person. He explained things thoroughly and kept me up to date during my service visit. I unfortunately didnt get his name before i left, but from my person. He explained things thoroughly and kept me up to date during my service visit. I unfortunately didnt get his name before i left, but from my service docs, I believe it was Christopher. Thank you Christopher :) More
For this visit, everything was great. The only reason I gave 4 stars is because of the fact that they only shuttle 12 miles. My husband has a Volkswagon and his dealership in Lewisville w The only reason I gave 4 stars is because of the fact that they only shuttle 12 miles. My husband has a Volkswagon and his dealership in Lewisville which is even further from our home and they are able to shuttle him all the way home. More
My experience was wonderful. Jason went above and beyond to help me get my new tires and my car serviced! Jason went above and beyond to help me get my new tires and my car serviced! More