Classic Kia
Waukegan, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 75 reviews
A great sales team Hey everyone - went window shopping for a car this past Monday night not thinking I would pull the switch to buy one but, the team there was incredibl Hey everyone - went window shopping for a car this past Monday night not thinking I would pull the switch to buy one but, the team there was incredible! They (Chet, Tarui, Sean) listened to my wants/needs and showed deep concern to get me the right model car and package that met all of the above mentioned details.Thus, to my surprise and with their expert help, I pulled the switch and drove home a new car later that night. If your looking for a professional "family team" that won't insult you or play the typical game/style selling you a car like other dealers, I highly recommend you try Classic Kia for yourself. All the best my friends! More
It's good to see great customer service still exists My fiance and I went in to look at cars for our first big purchase together. After looking at a few models alone Chet came out and showed us a few dif My fiance and I went in to look at cars for our first big purchase together. After looking at a few models alone Chet came out and showed us a few different Optima models. He really went out of his way to do everything possible to get us our dream vehicle. The amount of patience and curtousy that man has for his clients is unmatched! We will be purchasing another vehicle from this dealership soon! More
Quick, Friendly, and Fast Classic Kia is my new home now! Chet Nichols' is definitely my dealership guy. Along with all those who help me get my car.Honest ,straight forward, a Classic Kia is my new home now! Chet Nichols' is definitely my dealership guy. Along with all those who help me get my car.Honest ,straight forward, and hardworking in getting you in car with great incentives. THANK YOU CLASSIC KIA! More
Great Service at a Great Price I highly recommend going to Classic Kia. Other dealerships have dealer add-on packages or try to sell you a car other than the one you want. Not wit I highly recommend going to Classic Kia. Other dealerships have dealer add-on packages or try to sell you a car other than the one you want. Not with Classic Kia! Chet and Sean gave us a great price, no hidden fees, and worked very hard to locate the exact model we were looking for. Chet took his time explaining all of the features of the car and genuinely wanted to make sure we enjoy our new car (which we do)! Give them a call if you are in the market for a Kia. More
Best car buying experience Having previously bought two cars from other dealers, we were in for a pleasant surprise at Classic Kia. We had a very good experience buying our 2017 Having previously bought two cars from other dealers, we were in for a pleasant surprise at Classic Kia. We had a very good experience buying our 2017 Kia Soul at Classic Kia. Other dealers should take lessons from these guys on customer service. The whole team is very good - Chet, Sean, Tracey and Taruj. The price was the best amongst other dealers. When we went there, they had the car ready for test drive. The paperwork went by fast. No sales pressure. No pressure to add unnecessary items to the car purchase. No shady tactics. They maintained transparency through the whole process. Chet knew the car in and out and patiently showed us how to use different features. My wife didn’t want to drive back in the rain storm, so they delivered the car to our home for free. More
Outstanding service Just purchased a Kia Soul from Classic Kia. My salesman was John Plewka, and I highly recommend him. He was thorough, knowledgeable about the vehicle, Just purchased a Kia Soul from Classic Kia. My salesman was John Plewka, and I highly recommend him. He was thorough, knowledgeable about the vehicle, courteous and efficient in contacting me, and never engaged in any of the typical car salesman tactics which make walking into a dealership so unpleasant. I received a fair value for my trade-in, and will definitely use this dealer for servicing. Outstanding in every way. More
Happy new car owner I was very satisfied with the whol process of purchasing my new car. Went in with a few things in mind but not a 100% sure of I want I wanted to purch I was very satisfied with the whol process of purchasing my new car. Went in with a few things in mind but not a 100% sure of I want I wanted to purchase. I was able to see a few options. And finally decided on one. As we all know the process of buying a new car takes a few hours. And I have to say that everyone there was very nice and attentive. All my questions were answered. I left very pleased with the whole process and most of all my new car. More
Waste of time and Gas! Tracey Plante, You wasted my time and gas. I drove an hour and a half to get there, then you aren’t even there. Then none of the models I was askin Tracey Plante, You wasted my time and gas. I drove an hour and a half to get there, then you aren’t even there. Then none of the models I was asking about were on the lot. Then they acted like they didn’t have a clue about my trade-in, I asked you if you had my summary I did on-line at Kia.com and you said you had it. You told me I was approved for lease at $536 monthly and 0 down. They didn’t even have that model there to check out?? More runaround! What the xxxx, you folks must enjoy messing with people, I wasted time, gas, and ran a credit check, For nothing, the salesman tried to upsell the most expensive model as soon we got there! I am so upset and disappointed the way we were treated, and your boss Rick Danca was of no help, just excuses. I hope you and your boss burn in xxxx, freaking liars. . More
Big, modern, clean facility Classic KIA was the largest, cleanest most modern KIA dealership we visited during our search. Our salesman was Pete Smith and he was a real straight Classic KIA was the largest, cleanest most modern KIA dealership we visited during our search. Our salesman was Pete Smith and he was a real straight shooter who's going to take care of us post-sale. Now that we've got the car, we feel like we have a dealership we'll want to return to for service, maintenance (and free car washes). If you're looking for a car dealership in the northern suburbs, I'd start here. More
Great new car purchase experience Peter Smith is the first new car sales person with whom I have had an excellent purchase experience. Immediately upon calling the dealership I had ask Peter Smith is the first new car sales person with whom I have had an excellent purchase experience. Immediately upon calling the dealership I had asked for a knowledgeable salesperson that would be straight forward and easy to work with. This car purchase was especially complicated as it was for my mother and Peter had the task of educating me on the car of my mother’s choosing, helping to ensure that she received all of the options she had wanted and seeing to it that our price requirements were met. I am happy to say that Mr. Smith was successful in each of these objectives and he had accomplished this in a very efficient manner. I had some initial phone conversations with him. Next I net with him to secure the price and order the car. At the end of the same week, I brought my mother to the dealership to test drive the actual vehicle that she was to purchase and tack delivery of it. I have to say that Peter Smith was especially kind and patient with my mother in educating her on the operation of all of the cars features. He even encouraged her to test drive the car two times so that she could feel the difference in the cars various stability control settings. At no point was there any pressure and the actual purchasing process was quick and easy. Both my mother and I are very happy with the excellent customer service that we have received by this kind man. He is a true gentleman. More