Classic Kia

Worse service ever they lie to you sealing you promises when you buy a New car saying if any issues come back we will help you a 2021 Kia Sedona got into rear end hit body shop at Kia classic fix it like n when you buy a New car saying if any issues come back we will help you a 2021 Kia Sedona got into rear end hit body shop at Kia classic fix it like new but left few things unfix a plastic trim crack not replaced and they never did an alignment on the rear tires or even check it out after I pick this car up a noise while driving was notice father few weeks that noise was louder and louder when back to the shop they told me straight out they didn’t do nothing to the suspension they said they do body work and this was auto repair services department so they do nothing and my insurance did wan-to fixed because it was not stated on the claim so now dealing with the noise when to the auto service department and explain it my situation they also straigh out say they were too busy they can’t help me so now at this point I don’t want o drive this car like that anymore not knowing if more damage will be done by driving like that I ask them again gto help me about they for the second time said if you want take it to another Kia dealership at this point I was so disappointed amd yes I did went to Antioch Kia dealership they drive the car for 5 minutes and said that the tires was the issue that the car need it and alignment and tire rotation so I said go ahead and do it since previous dealer didn’t do it well the problem went to the front after they rotate tires I call them and they said drive it for at least 1000 miles it will go away and I did but yo today the noise never got less it went worse so end it up replacing all tires and the issue went a way and also when the oil change was done at waukegan Kia they put on my receipt at denied a full synthetic oil but I was never ask so I call back and they said they did it because full synthetic cost more when they supposed use full synthetic oil for these cars I also find out that here all review are 5 star and at better businesses bureau they have bad reviews More

Took my car in for 1st inspection and oil change the service depth did a good job and were awesome service depth did a good job and were awesome More

I had a very pleasant sales experience. Enrique Rodriguez was a pleasure to work with, very thorough and patient. No hidden fees or sales pressures. We love our Kia Forte. Enrique Rodriguez was a pleasure to work with, very thorough and patient. No hidden fees or sales pressures. We love our Kia Forte. More

Our family had a wonderful experience at this location. We purchased a 2022 Kia Forte. Everyone was friendly, patient, and accommodating (especially considering we had our 2 & 4 year old with). We will be We purchased a 2022 Kia Forte. Everyone was friendly, patient, and accommodating (especially considering we had our 2 & 4 year old with). We will be returning in the future for our next car purchase. Thank you to Tracey for spending most of the day communicating with me to understand our needs/expectations. Thank you to Enrique and Yoshi for following through with grace and kindness. Thank you to Jennifer for getting our kids balloons! (the best part of their day). More

Amazing service department… My Kia wouldn’t start… Jose in service sent someone to pick me up and got my Sorento into service and fixed! Thank you Classic Kia!! in service sent someone to pick me up and got my Sorento into service and fixed! Thank you Classic Kia!! More

The best customer service and experience i have had, especially with a dealer. These guys put customers first and all really seem to enjoy their work - you can feel it when you walk in. Mike, Jose and especially with a dealer. These guys put customers first and all really seem to enjoy their work - you can feel it when you walk in. Mike, Jose and Sean are always very helpful and friendly. Work is done on time and right. I drive all the way from Deerfield for their service because I know they won't try to upsell me either! Highly recommend, whether for a new car purchase or service! More

Had my car in for an oil change and was in and out in a reasonable amount of time. The staff is always so helpful from Jenny who sold me the car to Jose who helps with service. Keep it up. reasonable amount of time. The staff is always so helpful from Jenny who sold me the car to Jose who helps with service. Keep it up. More

Classic Kia is outstanding, the service department is second to none . Always get a great deal in sales . The staff is awesome and I highly recommended t by is dealership second to none . Always get a great deal in sales . The staff is awesome and I highly recommended t by is dealership More

outstanding experience! ...never thought buying a car wouyld be so relaxing and easy...these guys were the best!...will keep them in mind for the next...? ...never thought buying a car wouyld be so relaxing and easy...these guys were the best!...will keep them in mind for the next...? More