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Classic Kia
Waukegan, IL
76 Reviews
Classic Kia is dedicated to top quality customer service. Our number one priority is your satisfaction. The Classic Group has been family owned and operated for over 30 years. Our product experts are committed to providing you with the most pleasurable car buying experience you have ever had. Our Kia staff has many years of experience satisfying our customers’ inquiries and automotive needs in both sales and service.
We never want to veer from our commitment to provide you with premier service. We know that this is something that you have come to expect. If you’re looking for a Kia in Waukegan, let us help! With a wide selection of new Kia models as well as used cars, we know there is something for everyone! Our sales department and the support team of our service, parts and body repair shop are here for your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 76 reviews
June 27, 2022
I had a very pleasant sales experience. Enrique Rodriguez was a pleasure to work with, very thorough and patient. No hidden fees or sales pressures. We love our Kia Forte. Enrique Rodriguez was a pleasure to work with, very thorough and patient. No hidden fees or sales pressures. We love our Kia Forte. More
by sandysmithdesign
Employees Worked With
Enrique Rodriguez, Yoshi Yoshike
June 06, 2022
Our family had a wonderful experience at this location. We purchased a 2022 Kia Forte. Everyone was friendly, patient, and accommodating (especially considering we had our 2 & 4 year old with). We will be We purchased a 2022 Kia Forte. Everyone was friendly, patient, and accommodating (especially considering we had our 2 & 4 year old with). We will be returning in the future for our next car purchase. Thank you to Tracey for spending most of the day communicating with me to understand our needs/expectations. Thank you to Enrique and Yoshi for following through with grace and kindness. Thank you to Jennifer for getting our kids balloons! (the best part of their day). More
by dtq
Employees Worked With
Tracey, Enrique, Yoshi, Jennifer
June 01, 2022
Amazing service department… My Kia wouldn’t start… Jose in service sent someone to pick me up and got my Sorento into service and fixed! Thank you Classic Kia!! in service sent someone to pick me up and got my Sorento into service and fixed! Thank you Classic Kia!! More
by Sorento.sean
Employees Worked With
Jose Lopez
May 09, 2022
Sean the manager and John and Tracey all of them were awesome the best at Waukegan illinois they all made you feel welcomed I always fo business at Kia in waukegan just love the service for everyone that awesome the best at Waukegan illinois they all made you feel welcomed I always fo business at Kia in waukegan just love the service for everyone that works there keep up the good work and Sean and John don't ever change your guys are awesome More
by Jean
Employees Worked With
Tracey Sean John Mike
May 03, 2022
The best customer service and experience i have had, especially with a dealer. These guys put customers first and all really seem to enjoy their work - you can feel it when you walk in. Mike, Jose and especially with a dealer. These guys put customers first and all really seem to enjoy their work - you can feel it when you walk in. Mike, Jose and Sean are always very helpful and friendly. Work is done on time and right. I drive all the way from Deerfield for their service because I know they won't try to upsell me either! Highly recommend, whether for a new car purchase or service! More
by eddieras
Employees Worked With
Sean, Mike and Jose
April 15, 2022
Had my car in for an oil change and was in and out in a reasonable amount of time. The staff is always so helpful from Jenny who sold me the car to Jose who helps with service. Keep it up. reasonable amount of time. The staff is always so helpful from Jenny who sold me the car to Jose who helps with service. Keep it up. More
by msjestes
Employees Worked With
Jenny and Jose
April 13, 2022
Classic Kia is outstanding, the service department is second to none . Always get a great deal in sales . The staff is awesome and I highly recommended t by is dealership second to none . Always get a great deal in sales . The staff is awesome and I highly recommended t by is dealership More
by Mike f
Employees Worked With
Mike flament Sean Philps Jose Lopez
April 08, 2022
outstanding experience! ...never thought buying a car wouyld be so relaxing and easy...these guys were the best!...will keep them in mind for the next...? ...never thought buying a car wouyld be so relaxing and easy...these guys were the best!...will keep them in mind for the next...? More
by hjeff1603
Employees Worked With
Yusuke,Enrique
April 05, 2022
I always have a great experience at Classic Kia. The entire staff is very friendly, professional and helpful! Out of all the experience I have had with car dealerships, this dealership has been by The entire staff is very friendly, professional and helpful! Out of all the experience I have had with car dealerships, this dealership has been by far the best! More
by eddieras
Employees Worked With
Sean, Mike and Jose
