Classic Kia

I've been taking my cars here for 9 years and Jose and Mike flament are always providing great customer service. Mike flament are always providing great customer service. More

Classic Kia made purchasing a new car as simple as could be. I inquired about a car on their site and I heard back quickly from Tracey, a sales manager. She had no problem communicating over text, which mad be. I inquired about a car on their site and I heard back quickly from Tracey, a sales manager. She had no problem communicating over text, which made things much easier for me. She confirmed the car I wanted was available and even provided up front pricing information. This was such a relief as other Kia dealers refused to talk pricing unless I was in person. When I arrived at the dealership, she handed me over to a salesman, Enrique. He was very transparent about the sales process. He answered all the questions I had and allowed me a thorough test drive. When it was finally time to take possession of the car, he sat with me in the car reviewing all the features and answering additional questions. After, he encouraged me to play around with the settings and to grab him if I needed him for further help. The only hiccup was with financing: I had my own but was encourage to see what Kia would offer. Kia took awhile to come back with a decision so there was some time lost to that. But, I was offered additional incentives to take their financing over my own which helped in getting a fair price. When signing the paperwork, don’t gloss over the rapid initial/signature portion on the iPad. Lots of options like additional costs that are not required but will quickly add up if you just sign, sign, sign without reading. Overall, it was an easy process and I was pleased with their open communication, up front pricing information, and their goal to make it was simple as a process from beginning to end. Both Tracey and Enrique were wonderful! More

Jennifer has helped us out on multiple occasions. She makes sure to answer any questions we may have. Highly recommend Classic Kia! She makes sure to answer any questions we may have. Highly recommend Classic Kia! More

We were very happy with our experience at Classic Kia. Kayla was very well informed and pleasant to deal with. We felt no pressure to buy but when we were ready Kayla and the entire team were excellent. Kayla was very well informed and pleasant to deal with. We felt no pressure to buy but when we were ready Kayla and the entire team were excellent. I highly recommend this dealership. More

Jennifer Pratt was so amazing and helpful without being pushing. Thank you Jennifer. Best experience I've had at a dealership. Definitely will be back for my next vehicle. pushing. Thank you Jennifer. Best experience I've had at a dealership. Definitely will be back for my next vehicle. More

I learned today that after all the problems with the Kia engines they replaced my engine with a re-worked engine and used and old oil pan and serpentine belt. The Service Manager tried to act like it was m engines they replaced my engine with a re-worked engine and used and old oil pan and serpentine belt. The Service Manager tried to act like it was my old belt but they put the broken belts in the trunk of my SUV when the engine was replaced. This was the 2nd new car I bought from them. They never fixed the recall of the door locks and seems the service is getting worse and so is the bad attitude. Who in the world would want an engine replaced with old parts. I'm officially done with them. More

Had a great fun time buying our new Kia with our salesman Carlos Pineda and the whole Team at Classic Kia ! Carlos was professional and very, very knowledgeable about Kia and took time to explain salesman Carlos Pineda and the whole Team at Classic Kia ! Carlos was professional and very, very knowledgeable about Kia and took time to explain the features of our vehicle. The whole experience was smooth , stress free and we were treated like family! Thank you !! More

Took my car for an oil change on Saturday. Got there at 7:00am waited a whole hour. Went home and my car was leaking oil. I must say this is not the first time they do this. Wish they would do Got there at 7:00am waited a whole hour. Went home and my car was leaking oil. I must say this is not the first time they do this. Wish they would do their job right the first time so I wouldn’t have to turn around and go back so they can fix it. Very disappointed. And they laugh like it’s funny. No it’s an inconvenience for me. To have to drive up there twice. Get it together!!! More

Classic Kia's sales and service department are 2nd to none. From the purchase of my Telluride to service I have been treated like a king. They communicate extremely well and do the job right the first none. From the purchase of my Telluride to service I have been treated like a king. They communicate extremely well and do the job right the first time. I highly recommend this dealership if you are looking for a Kia! Jeff More

Excellent customer service and no hassle. Customer friendly and work towards fullest satisfaction. Dealer website up to date. Customer friendly and work towards fullest satisfaction. Dealer website up to date. More