Classic Kia
Beaumont,, TX
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I recently bought my first car here, and what should have been a thrilling, memorable moment turned out to be a massive letdown. From the start, I was assured by Amanda Johnson that the sales price would be been a thrilling, memorable moment turned out to be a massive letdown. From the start, I was assured by Amanda Johnson that the sales price would be $23,579.04, with my total ending up at no more than $26,000 after tax, title, and license—something I made sure to confirm several times and even signed a contract on. I was so excited; I had saved, planned, and felt ready to make this big decision on my own. But only a few weeks later, when I went over the paperwork with my loan consultant, I was confused to see that there was a $3,450 charge slapped on for 'aftermarket products' and a 'protective ceramic coating'—an add-on I’d explicitly declined. I remember telling them multiple times I didn’t want any extras, yet here it was, already applied and non-negotiable. They never once mentioned that this would be an unavoidable cost, and if anything they told me that everything would be taken care of by the warranty I foolishly agreed to sign up for (because I was lied to about pricing comparisons). I felt completely blindsided, especially when I realized that this sneaky charge pushed my total up to $27,029.04—far more than I’d agreed to or budgeted for. To put it into perspective... I got the low line K4, and for this price, I could have purchased the K5. And as if that weren’t enough, the manager (Andrew) lied to my face, telling me that my credit union’s warranty fee and interest rates had suddenly gone up and that Kia’s was a better option. I trusted them to guide me honestly through this big decision, thinking I was dealing with professionals who would be transparent with a young, first-time buyer. Instead, it felt like they saw me as an easy target, someone to take advantage of because I was handling this alone. I’m heartbroken and frustrated. This was supposed to be a joyful experience, but it left me feeling misled and manipulated. I never expected buying my first car to feel so exploitative. I thought I could trust them to be upfront, but now I’m left questioning everything about the integrity of Kia's sales tactics. This isn’t how buying your first car should feel, and it’s a shame that what should’ve been an exciting step in life has been tainted by dishonesty. More
We recently purchased a 2025 Kia Carnival SX from Classic Kia in Beaumont, and we had a fantastic experience thanks to our salesman, Josh. We were initially impressed by their online inventory, finding the e Kia in Beaumont, and we had a fantastic experience thanks to our salesman, Josh. We were initially impressed by their online inventory, finding the exact car we wanted. Even though we were just passing through on a road trip, Josh took the time to let us test drive the Carnival and answer our questions. His no-pressure approach and genuine helpfulness made such an impression that we drove all the way back from Houston to buy it! Josh, a 7-year veteran at Classic Kia, clearly knows his stuff. His expertise, combined with his family's firsthand experience with a Carnival, gave us confidence in our purchase. He was patient, informative, and always responsive, even handling some details via text for our convenience. We were thrilled with the seamless online experience, Josh's exceptional service, and the overall professionalism of the dealership. However, we did experience some unexpected delays during the final paperwork and processing, even though we weren't even financing the car. While it extended our visit much longer than anticipated, Josh's dedication and attentiveness made it a positive experience overall. If you're looking for a Kia in Beaumont, Classic Kia is the place to go! Ask for Josh – his experience and commitment to customer satisfaction will make your car-buying journey a breeze. Just be sure to allow plenty of time for your visit! More
I had Amanda Johnson and she was the sweetest and most helpful person! This is the first time I’ve purchased a new car and the process was very smooth and problem free on the Kia side. She recommended the helpful person! This is the first time I’ve purchased a new car and the process was very smooth and problem free on the Kia side. She recommended the pluton blue seltos and I absolutely love this vehicle ! Definitely contact Amanda if you’re looking for your new favorite car ! More
Keith James helped me with my purchase and ensured my experience and expectations were met! The process was smooth and allowed me to drive off with my brand new Kia K5 with no hassle. He also provided sn experience and expectations were met! The process was smooth and allowed me to drive off with my brand new Kia K5 with no hassle. He also provided snacks and games for my highly active two year old! lol I Highly recommend Classic Kia😊 More
Amanda is a phenomenal saleslady. Extremely patient and willing to work with me with all the changes I requested. Even after the sale, and after I messed up the KIA Access, she spent Extremely patient and willing to work with me with all the changes I requested. Even after the sale, and after I messed up the KIA Access, she spent a bunch of time helping me to get it set up again. Super little gal!! More
Great experience, and I got to be a celebrity for a day. Sharing a name with a famous athletic figure gave us an opportunity to prank a family member of one of the staff. Excellent service, held the car f Sharing a name with a famous athletic figure gave us an opportunity to prank a family member of one of the staff. Excellent service, held the car for me so I could make the trip to pick it up before closing. Thanks Classic & Amanda! More
This experience was the best I've ever had purchasing a vehicle. Matt Key was the best from start to finish. Andrew Pridemore in financing was great. I will defiantly will be recommending Classic Kia for p vehicle. Matt Key was the best from start to finish. Andrew Pridemore in financing was great. I will defiantly will be recommending Classic Kia for purchasing a new vehicle.. More