
Classic Hyundai
Mentor, OH

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Hyundai experience A really pleasant experience. Got what we wanted at the price we wanted to Pay. Sales people were really goods do no undo pressure. Great job Classi A really pleasant experience. Got what we wanted at the price we wanted to Pay. Sales people were really goods do no undo pressure. Great job Classic, More
New Sonata The salesman was amiable and very helpful. I am very busy but he persevered through my limited time. I believe my husband may buy from Classic next ti The salesman was amiable and very helpful. I am very busy but he persevered through my limited time. I believe my husband may buy from Classic next time. More
Best Experience! I am so pleased I went with this dealership. This was the 2nd Hyundai dealership I stopped at after having a lackluster experience at the first with s I am so pleased I went with this dealership. This was the 2nd Hyundai dealership I stopped at after having a lackluster experience at the first with someone who did not know much about what the vehicle really had to offer. When I went to this dealership I didn't have much higher hopes, but was blown away! Nick was extremely helpful from the start and was available by text and email to answer any and all questions I had in a very reasonable time frame. He did not pressure me on my first visit to buy anything. When I went back the 2nd time I came with my dad and he was very welcoming to both, answered all our questions, and even gave us some extra suggestions to help suit my needs and give me different ideas about what the car could offer. He did NOT try to upsell me, he actually showed me a package that was a couple hundred less than the 1 I was looking at so I could get a special feature I wanted. He promised me from the beginning that he was on my side and he was going to get me a great deal. When it came time to sit down and make that deal he was 100% true to his word. He asked where I wanted to be at as far as price and he made that deal happen (and I can be a pretty hard sell). I have never had an experience where someone was so reasonable and we weren't haggling back and forth about price for an hour. This all in all probably took 15 minutes. It was so stress free, and I got exactly what I wanted. I met a lot of the other staff while I was there and everyone was equally amazing. I highly recommend this dealership and would definitely go back to make another purchase in the future! More
Classic Hyundai dealership Kyle and John were very professional. I really just went to look at cars to get over the sticker shock. My 2006 Sonata has almost 113,000 miles on it, Kyle and John were very professional. I really just went to look at cars to get over the sticker shock. My 2006 Sonata has almost 113,000 miles on it, so I knew that I'd be getting a new car soon. As I said, I took my car in for an oil change, and came out with a car change. Kyle did leave me an e-mail that he had my floor mats under his desk. I wasn't sure what he meant because I had cloth floor mats in my car. (I put my old rubber mats over them.) When I went in, knowing he was on vacation at that time, the other employees looked for floor mats. They weren't there. One of the salesmen looked up my invoice, and it only said I'd be getting the cloth mats. He left a message for Kyle, as he returns from vacation. So, maybe next week he can clarify what he meant. (All sales employees are friendly, helpful and professional.) I've worked with the service department since I bought my 2006 Sonata. They are all very professional and friendly, as well. I wouldn't take my car anywhere else. I just wish I'd waited one more week to buy my new Sonata. More
New car I was impressed with the friendliness, knowledge, and service I experienced when purchasing my 2017 Santa Fe. Rob Sidley explained all the technology I was impressed with the friendliness, knowledge, and service I experienced when purchasing my 2017 Santa Fe. Rob Sidley explained all the technology available in the car several times in detail. More
good people The staff at Hundai could answer questions and more importantly got the right answer when they did not know instead of makeing up information like s The staff at Hundai could answer questions and more importantly got the right answer when they did not know instead of makeing up information like so many other sales people do. The car seems ok now, but the best judge of the company is how it performs many tens of thousands of miles from know. More
Elantra review I'm very disappointed that the sales woman did not return my call yesterday as stated previously in this survey.I hope you can help me take advantage I'm very disappointed that the sales woman did not return my call yesterday as stated previously in this survey.I hope you can help me take advantage of the free all weather floor mats for my 2017 Elantra. More
New Tucson owner Leased a 2016 Hyundai Tucson about 2 weeks ago. Gas mileage is better than expected. The vehicle drives well, is fun to drive and I love the panoram Leased a 2016 Hyundai Tucson about 2 weeks ago. Gas mileage is better than expected. The vehicle drives well, is fun to drive and I love the panoramic roof. More
New Car Scott Lee gave amazing service and acted very professional. I will definitely return to this dealership in the future for my next car buying purchase. Scott Lee gave amazing service and acted very professional. I will definitely return to this dealership in the future for my next car buying purchase. More
Personal review I was pleasantly surprised by how well this dealership treated me and I would go back to purchase another vehicle there. Although the distance to the I was pleasantly surprised by how well this dealership treated me and I would go back to purchase another vehicle there. Although the distance to the dealership is far, I will take my car there for service. More