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Classic Honda of Midland - Service Center
Midland, TX
569 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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569 Reviews of Classic Honda of Midland - Service Center
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February 20, 2016
Awesome! They took care of my car and did it in the most professional way while still being very courteous. They were nice and didn't treat me like I didn't k They took care of my car and did it in the most professional way while still being very courteous. They were nice and didn't treat me like I didn't know anything. It was great! More
by FIRSTCONNELL
Verified CustomerEmployees Worked With
David Senters
February 17, 2016
Blinkers I took my vehicle to your service department. On Monday the 15th. It took the tech three hours only to tell me it wasn't fixable because they didn't h I took my vehicle to your service department. On Monday the 15th. It took the tech three hours only to tell me it wasn't fixable because they didn't have the parts. I asked for my vehicle to be checked and serviced only to find out the air filter wasn't changed the brake fluid was not topped off. I was told the air bags were replaced due to a recall the next day my air bag light warning light came on. Also a license plate liner was placed on my plate. Your techs took the time to put a plate liner on my tag but couldn't top off my brake fluid? I'm never going back to your service department I'd rather drive to el paso and let them work on my vehicle. More
by RKAY2002
Employees Worked With
Gus Junker
February 16, 2016
Never lose a key fob After 7 phone calls, three visits and a couple hundred dollars, I still have the wrong key fob replacement. Not stellar performance on the part of Cl After 7 phone calls, three visits and a couple hundred dollars, I still have the wrong key fob replacement. Not stellar performance on the part of Classic Honda. More
by Honda Fan
Employees Worked With
Leann Aycock, Nico Flores, Sue Ward
February 13, 2016
Basic maintenance Gus Junker is my service writer and is very dependable and trustworthy. He listens to me, does not try to oversell services....he is just there to me Gus Junker is my service writer and is very dependable and trustworthy. He listens to me, does not try to oversell services....he is just there to meet my needs. I took my wife's care in for regular scheduled service. Quick and no problems. They advertise that you get a free car wash with service and i didn;t, but this was back in December, so this might have been something they started Jan. 1. I own 3 Hondas and I trust them with my service. Classic as a dealership is not pushy like Lithia was.... More
by English teacher
Employees Worked With
Gus Junker
February 09, 2016
Experience Gus in the service department is first rate. Always helpful and professional. A definite asset to your dealership. The courtesy ride driver was also v Gus in the service department is first rate. Always helpful and professional. A definite asset to your dealership. The courtesy ride driver was also very professional and courteous. I purchased your car wash (not the courtesy one) and was very disappointed. I purchased the lifetime oil change and was disappointed it and my extended warranty transferred with the sale of the dealership. I always have had my car serviced only by Honda and assumed these purchases would provide that service. More
by BEAVEBJ
Employees Worked With
Gus Junker
February 04, 2016
Always been happy We purchased our CRV from this dealership in 2009. We have been completely happy with all the work done by the service department. Thank you! We purchased our CRV from this dealership in 2009. We have been completely happy with all the work done by the service department. Thank you! More
by BATTJ81
Employees Worked With
Jovanna Martinez, Gus Junker, Andrew Sotelo, Paloma Perez, Nick Flores
February 03, 2016
Excellent customer assistance and rating above expectations. This place has the best customer service a customer wants. They know how to treat people and fix their cars with what ever problem it may have. Very e This place has the best customer service a customer wants. They know how to treat people and fix their cars with what ever problem it may have. Very excellent service that exceeds other competition. More
by Hondacivic
Employees Worked With
Joanna Martinez, Nick Flores
January 22, 2016
Great Service! I dealt with Gus Junker, he has always been professional. He is sincere and goes the extra mile to help. He always keeps me inform as what service is I dealt with Gus Junker, he has always been professional. He is sincere and goes the extra mile to help. He always keeps me inform as what service is needed in line with my warranty. He always provides me transportation when the repair time will take time. I am very happy with the new change in dealership. Thanks for your good customer service. Mike Medina More
by MME827
Employees Worked With
Gus Junker
January 13, 2016
The service is nice The rep helped me the service is excellent! I just forgot the name of the person who helped.me so i clicked them all but all of then were nice The rep helped me the service is excellent! I just forgot the name of the person who helped.me so i clicked them all but all of then were nice More
by DATAENGEL
Employees Worked With
Gus Junker, Eduardo Perez, Sador “Suds” Sotelo, Andrew Sotelo, Joe Nunez, Jordan Ramos, David Senters, Julian Castameda, Seab Whitley
January 12, 2016
Poor experience did not feel welcomed Mr. Florez asked me if I had an appointment and I told him I didn't not that I had spoken with Gus the day before and I was informed that I need did Mr. Florez asked me if I had an appointment and I told him I didn't not that I had spoken with Gus the day before and I was informed that I need did not need an appointment Mr. Floris response was will Gus is wrong you do need an appointment and I guess we can work you in there was only one of the car before me at at the time when I arrive for the service. Then he stated that he this is no longer lithium and they do not have to honor my lifetime old changed but he would this time only but he would put notes all over the system that I was not to come back for any lifetime oil change or they would have to charge me. I did not feel comfortable talking to him about further maintenance on my car instead I called today and made arrangements with Gus at so that he could tell me what further service I need it on my car. If you look at my record I have been taking my car every since 2008 to this dealership even though I live in Odessa because of the service I was getting from that company and from Gus. But I think I'll probably be taking my business elsewhere after I get the scheduled maintenance on my car this coming Monday. I was glad to hear that Honda had gotten Suds back as a mechanic now it's going to be sad that I won't be able to utilize him except this one time. Very disappointed. More
by BOWERY
