Classic Honda of Midland - Service Center

Honda recall fix They got me in very quickly and took care of the recall without any issues at all. Everyone was very kind, and Cecil was great! They got me in very quickly and took care of the recall without any issues at all. Everyone was very kind, and Cecil was great! More

Great Service I brought my car is for my first service after I purchased it in November. I had an appointment at 7:30. I was at work by 7:40. Cecil was helpful and I brought my car is for my first service after I purchased it in November. I had an appointment at 7:30. I was at work by 7:40. Cecil was helpful and knowledgeable. I was able to pick my car back up within an hour and a half. Nice job! More

Excellent. Customer Service I highly recommend this auto dealer who wants their car fixed the RIGHT way. They fixed my car and have an excellent customer service staff. Will go I highly recommend this auto dealer who wants their car fixed the RIGHT way. They fixed my car and have an excellent customer service staff. Will go back in future if I have any issues with my vehicle. More

Very kind & helpful From calling in to get an appointment for a recall to getting phone message about what other things I needed (there were also pictures of my filters) From calling in to get an appointment for a recall to getting phone message about what other things I needed (there were also pictures of my filters) & the cost of those items, it was a very nice overall experience. Cecil was GREAT about getting the car in & started with the work & keeping me informed. The dealership could turn up the heat some in the waiting area but our weather temps are 80 one day & 43 degrees the next so they may have already switched to air conditioning. More

Crv service Very friendly ,clear instructions on service needed. Fast service that was affordable and with an added extra! Really liked the video diagnosis sent t Very friendly ,clear instructions on service needed. Fast service that was affordable and with an added extra! Really liked the video diagnosis sent to my phone with price repair included. More

Great customer service! Classic Honda always provides quality service! The staff is amazing! Cecil is new and was so wonderful to work with. Good customer service is good Classic Honda always provides quality service! The staff is amazing! Cecil is new and was so wonderful to work with. Good customer service is good to come by. Honda has my business. More

Exceeded My Service Expectations Professional, timely, personal, competent, and thorough. These words and more describe the excellence you can expect from Cecil, Aaron, and the staff Professional, timely, personal, competent, and thorough. These words and more describe the excellence you can expect from Cecil, Aaron, and the staff at Classic Honda of Midland, Texas. Going in, my expectations were modest based on experiences with other dealers and service departments. The crew at Classic blew them out of the water. Not only did they thoroughly test my Honda CR-V to diagnose the symptoms I was experiencing, they provided additional and practical insight on how to improve my driving experience. They made me part of the formula for keeping my vehicle running in tip-top shape. That is not something you can expect from just any automotive shop, but you can expect it at Classic Honda. The video summary/overview of their inspection which was texted was very easy to access and understand. It enabled me to have a first hand grasp of the work being done on my car as soon as it was completed. Furthermore, they noted that both my engine air filter as well as the cabin filter were in need of replacement and shared photos of the dirty filters via text to allow me to better assess their condition. It was obvious that I needed new ones. Consent for replacement was also facilitated via text and I was given the option to accept or decline all or part of their recommendations with a simple push of a “yes” or “no” button. It couldn’t be much simpler and saved me a lot of time. Cecil also saved me money by applying a coupon that discounted one of the filters. That was a special touch. The icing on the cake was the detailing they performed of my Honda inside and out. They even scrubbed the very top of my little CRV! I haven’t been able to do that in a couple years. My little baby on four wheels was shining like brand new when I arrived to pick it up. That alone was enough to keep me smiling for hours afterward. Cecil, Aaron, and the staff at Classic Honda, thank you for the pleasant surprise and thank you for earning my repeat business! More

Great service Everyone is helpful from purchase to service. Everyone always does their best to help and provide great service. Everyone is easy to talk to and quick Everyone is helpful from purchase to service. Everyone always does their best to help and provide great service. Everyone is easy to talk to and quick to smile. More

Airbag recall and inspection. I brought my 2015 Pilot in for the airbag recall. The job was completed very quickly, and I was treated with the utmost in courtesy and.professionali I brought my 2015 Pilot in for the airbag recall. The job was completed very quickly, and I was treated with the utmost in courtesy and.professionalism throughout. I was sent a video and audio of the mechanic doing the inspection of the car, and they didn't try and sell me anything at all (I do all my own services, and knew that nothing required service). Will definitely take the vehicle back for any service work required. More

Excellent service First time in for service. The whole process was painless and so professional. Overall a very good customer service experience. Will most certainly re First time in for service. The whole process was painless and so professional. Overall a very good customer service experience. Will most certainly return. Highly recommend! More