Classic Honda of Midland

Amazing Service From the first inquiry online to the sale, I was treated with respect and attention. My being without transportation at the time, the salesperson (S From the first inquiry online to the sale, I was treated with respect and attention. My being without transportation at the time, the salesperson (Sherie) even came to pick me up, let me drive back to the dealership, and then listened to my needs, budget, and concerns in a relaxed environment. I was introduced to the sales manager, the general manager, the financial manager, and even eventually, the owner of the dealership itself. All of my questions were answered honestly and clearly and even after the longer test drive, I didn't feel pressure to buy. I know I will enjoy doing future business--sales and service--with Classic Honda of Midland. Because it was raining on the day of the final sale, I was even assured that when I brought the car back, once the weather cleared, the car would be detailed as a new car should be. I was given business cards of the salesperson and financial manager in case I had problems, concerns, or questions in the future. From inquiry to the sale, I was treated as a valued potential customer--after the sale, I am sure I will be treated like "one of the family." More

Very fast. I went in to see where I was in my trade so I could work to get to where I needed to be to trade it in. Turned out that I was able to trade in! I went in to see where I was in my trade so I could work to get to where I needed to be to trade it in. Turned out that I was able to trade in! More

Great Car Great Deal Caesar was very helpful and accommodating. Made me feel comfortable, at home, and understanding to my needs. Would definitely recommend to family and Caesar was very helpful and accommodating. Made me feel comfortable, at home, and understanding to my needs. Would definitely recommend to family and friends. Im so happy with my new car!!! More

Service on Audi I took my 2010 Audi in to get my brake pads put on. I was met by Red the service guy. I explained to him my situation. He was respectful, enthusiasti I took my 2010 Audi in to get my brake pads put on. I was met by Red the service guy. I explained to him my situation. He was respectful, enthusiastic and ready to get my car taken care of. I was very thankful he told me he would have his master mechanic work on my car. About 10 minutes later he came back to have me go out to my car only to find out that I would need rotors as well. The mechanic explained to me what they should look like and I saw that I was going to need them replaced. Red gave me an awesome deal. I felt relieved at the price he showed me. Since now it would be several hours before my car would be finished they have me on of there cars to drive. When I returned my car was safe to drive again and they washed and detailed it as part of the service. Thank you Red and William for the best customer service I've experienced in along time. When ever I need work on my car I will be bringing it to classic Honda More

The Classic Honda of Midland Team was a JOY! Most of the communications concerning purchase was via phone and/or text after I picked out my truck. Not a bunch of waiting around at the dealership Most of the communications concerning purchase was via phone and/or text after I picked out my truck. Not a bunch of waiting around at the dealership was terrific. PLUS...got a wonderful deal with the maintenance package! I am very pleased with the sales and service staff so far. They showed me how everything worked...such a breeze! More

Top Notch To Say The Least! The trend will soon change in Midland if Classic if Classic continues their ways! I drive a 2015 GMC Duramax. I had some warranty work done at the GMC The trend will soon change in Midland if Classic if Classic continues their ways! I drive a 2015 GMC Duramax. I had some warranty work done at the GMC and they just couldn't seem to get the job finished. After learning that the Honda store employees diesel techs, I stopped by and the experience was second to none. These guys are professional, friendly and know how to handle their business. I recommend anyone that needs work done, to stop by and visit these guys first!! More

Great Place! Was treated very welcomed! We drove around looking at other vehicles at other dealerships and not one person came to help! As soon as we drove into Cl Was treated very welcomed! We drove around looking at other vehicles at other dealerships and not one person came to help! As soon as we drove into Classic Honda of Midland Cesar Gaudin was there! He answered all of our questions and if he didn't know he was going to find out! I would have to give this guy 6 stars for his service. You can not find many people that work in sales with a good heart. Thanks Cesar Gaudin I'm happy that Classic Honda of Midland has someone like you working for them! More

Great dealership! We had a great experience going into Classic Honda. The sales ladies were so nice and great. They helped us get into a new car and take it home the sa We had a great experience going into Classic Honda. The sales ladies were so nice and great. They helped us get into a new car and take it home the same day. They even have called several times since then to make sure everything is running great with the car. This dealership has amazing customer service! More

An Amazing Car-buying Experience! My salesman was Cesar Gaudin. He was literally waiting outside when I pulled into the dealership and showed me that he was totally committed to puttin My salesman was Cesar Gaudin. He was literally waiting outside when I pulled into the dealership and showed me that he was totally committed to putting me in the right car. I had some challenges including a trade-in that did not have a lot of value and that I owed far more on than it was worth.vHis boss, the sales manager Roger Harris (a former Marine and all-around great guy) could not possibly have been more helpful in finding a car that I could afford even though I had negative equity. Mark Porter, the finance director, went out of his way including getting authorization for the dealership to absorb half of my negative equity as well as getting me a far lower interest rate than what my credit would normally allow. Joey Gabarda has built a business that focuses on taking care of employees so they take care of customers and keep them coming back. This is my first Honda, but it definitely won't be my last, and I'll only buy from this dealership as long as I'm in the Permian Basin. God bless, guys! More