Classic Honda Orlando - Service Center

I had a 10:00am appointment I waited over 3 hours for a software update and they just now got the car in for service at 1:20 pm. The Service department isn’t their strong suit. software update and they just now got the car in for service at 1:20 pm. The Service department isn’t their strong suit. More

My car service was handled great! I was able to get items fixed and they even took care of a recall I didn't not know about! I was able to get items fixed and they even took care of a recall I didn't not know about! More

Took my car in for service in January and no one checked the shelf life of the car battery. Then took it back in approx. 3 weeks ago because the battery failed and the dash board was showing that the Tir the shelf life of the car battery. Then took it back in approx. 3 weeks ago because the battery failed and the dash board was showing that the Tire pressure was low. Nothing was done to remedy the situation. Brought it back up there on Friday because tire pressure light came on again, they said that they fixed it. On my way home on I-4 it came on again. I made an appointment with Winter Haven Honda to do a second check. Car had a nail in the tire. The tire was replaced by Winter Haven Honda. Will not be back up there. Traded a 2008 CRV because the oil was going into the gas tank. You could not fix that. Traded for a 2000 HRV. Clutch could not go into reverse. You could not fix that also. Trader that in for 2020 CRV. I live more than t20 miles from your service center. Unacceptable. More

Good dealership and service department. However the CSR that handled my service did not have it together. I was told 1hr 30 minutes for my service. I asked 2 times past the 1 hour 30 minut However the CSR that handled my service did not have it together. I was told 1hr 30 minutes for my service. I asked 2 times past the 1 hour 30 minute mark. The second time was at 3 hrs 30 minutes. Another CSR assisted my original CSR. The paperwork was on hos desk amongst a pile of other service orders. More

Customer support by Joe was very good. Joe was very professional, informed me of what was going on. Very helpful. Joe was very professional, informed me of what was going on. Very helpful. More

Amazing Customer service by Matthew. Matthew always one call away when you need assist with my car. Matthew always one call away when you need assist with my car. More

Tim Miroci is a great customer service representative. He’s very knowledgeable, and honest in recommending what services I really needed and what I may not need even those that was what I brought my car i He’s very knowledgeable, and honest in recommending what services I really needed and what I may not need even those that was what I brought my car in for, and he could make money with that extra service. I really appreciate the honesty and professionalism they provided More

The General Manager And his associates were were very good and made me feel very special. good and made me feel very special. More

Charger me then send me to Acura after they told me they can fix the problem can fix the problem More

Excellent service as always. I love the appointment process. I got there and didn't wait too long. My service advisor Tim was awesome, very professional! He kept me updated and I I love the appointment process. I got there and didn't wait too long. My service advisor Tim was awesome, very professional! He kept me updated and I know the service techs are working hard to provide the best service to my car. I always have a great experience when I go there. More