Classic Honda Orlando - Service Center

Service Review I have had the pleasure of dealing with Maribel Franco/Service Advisor, in recent visits to Classic Honda Service. She is professional, knowledgable I have had the pleasure of dealing with Maribel Franco/Service Advisor, in recent visits to Classic Honda Service. She is professional, knowledgable, courteous, and just plain friendly. She takes great care in making sure that you are completely aware of what your issues are with your vehicle, and what it will cost to correct the problem. She is also quite good at estimating how long it will take to complete the service. If there are any discounts currently being offered for service, she will bring this to the attention of the customer. More

Good service. Quick and efficient. Helpful Service Advisor Our 2012 CR-V wouldn't start one morning. I called Classic Honda and they said to bring it in. I got the car jump started, brought it there and Servic Our 2012 CR-V wouldn't start one morning. I called Classic Honda and they said to bring it in. I got the car jump started, brought it there and Service Advisor Dustin Pearson said it was covered in the warranty. In 2 hours I was in and out of there. Dustin was helpful in every aspect of my stay. I'll be back! More

Great place to purchase, service and drive off the lot! My very first car was purchased at Classic Honda! Classic Honda has a fabulous service crew, sales crew, and a spectacular Director by the name of Der My very first car was purchased at Classic Honda! Classic Honda has a fabulous service crew, sales crew, and a spectacular Director by the name of Dervin Carty. Mr.Carty's diligent hard work and great costumer service put a big smile on my face. I recommened Classic Honda, 5 star hands down !! More

Very happy! The service manager Dervin Carty, went out of his way to make sure my car got the part it needed as fast as possible. He gave us outstanding service!! The service manager Dervin Carty, went out of his way to make sure my car got the part it needed as fast as possible. He gave us outstanding service!!! Thanks again Dervin!!! More

Stay Away from Service Department As a lifelong Honda customer I nerve thought I would have to write this review but considering my situation I have to do this. I purchased a brand new As a lifelong Honda customer I nerve thought I would have to write this review but considering my situation I have to do this. I purchased a brand new Accord in 2005. I have done regular oil change, did some minor work to the clutch back in 2010. Other that, the car ran and drove beautifully. I have keep all my paper work for the car because the day I would have sell it, I wanted to show the purchaser what kind of car they were getting. Back in July of 2014, I took my car to Classic Honda for a check engine light. Inside, I explain to the service adviser I had a check engine light on. The service adviser mentioned it will cost approximately $90 to diagnose the check engine light. It came with a code P1009 (VTC Actuator failure). To fix the problem it will cost me $700. Because of my job I needed to get my car fix as early as possible. But Classic Honda didn’t have the VTC available. It was going to take them 2 days to get the VTC. I had to loan a car on my own to drive to several Honda dealerships to get the part. I drove back to Classic the next day to give Classic the part. This past September, the same check engine light code came on. I went back to Classic and the same service adviser mentioned it will cost me another $90 if it is a different code. Money, money, money !!!!!! The code came with the same one P1009. The Service adviser said to me, “ Sir your car is burning oil inside the engine. You are going to need a new engine for $2500.” I was so shocked, I could say anything. After a few minutes I asked to speak with the manager. He mentioned to me “ Unfortunately, some engine do fail like this”. According to the technician who worked on my car, “There is nothing I could I have done to prevent this failure” There is nothing he can do. In other word too bad for me. So now, I am out of my money, almost out of my car. Classic Honda you lost a lifelong customer. More

Efficiency. Great attention to my request. And all of my answers were resolved. I would back for maintenance on the first week of October. Like the new tires sign Great attention to my request. And all of my answers were resolved. I would back for maintenance on the first week of October. Like the new tires signs. I would get a news ones there as well. More

Great service from Marineland Franco She is always professional and explains all the details of the service. I take my van to this dealer to get serviced because of her great work. She is always professional and explains all the details of the service. I take my van to this dealer to get serviced because of her great work. More

would recommend I must admit, Im very pleased with my visit at classic honda , I had a problem with my car that I need not trust anyone else fixing so I brought it t I must admit, Im very pleased with my visit at classic honda , I had a problem with my car that I need not trust anyone else fixing so I brought it to the professionals. I was rapidly greeded by an advisor Fernando Nunez, very friendly and polite , went step by step with the diagnostic outcome and procedures gave me a piece of mind and put me at ease. The repairs where done at the time he said and they also cleaned my car which was great since Im always busy even to get a car wash.. More

No Service after the Sale just lies I can assure you that after my visit to the (dis)service center today, that I have bought the first and last Honda Automobile I will ever own. If I I can assure you that after my visit to the (dis)service center today, that I have bought the first and last Honda Automobile I will ever own. If I can get a reasonable trade in on this lemon I will be rid of it this week. I made an appointment because the HUD randomly goes black, the transmission will randomly pause going from reverse to drive and the tint seems to be pulling away from the back windshield. Of course the first thing I hear from the service xxxxxxx is that the fading is normal. Sure this happens to all cars in the first 2K miles. Funny, it never happened to my Toyota. It was clear to me then that the Classic Honda Policy is for the lies to begin as soon as the contract has been signed, I guess its "Normal" for the HUD to go black in a Honda, and it's normal for the transmission to slip in a new Honda. Well you can bet I will spread the word about the xxxx poor service after the sale, while I am out looking to buy a real car. More

Ivo was great! He is very knowledgeable and took the time to listen to my issue and help figure out the problem. He was a pleasure to work with from step 1. The issue is I always feel like I am paying time to listen to my issue and help figure out the problem. He was a pleasure to work with from step 1. The issue is I always feel like I am paying too much there and when I quoted their price to a competitor they were shocked the repairs could cost that much. I will be driving 20 mins more to visit their competitor just because I felt I was treated better. More