Classic Honda Orlando - Service Center

Saved me time and money I'd gone to the dealership without an appt in need of sort of an emergency change of oil (oil life at 5%) When I got there, I realized that my careful I'd gone to the dealership without an appt in need of sort of an emergency change of oil (oil life at 5%) When I got there, I realized that my carefully folded coupons were carefully left behind on my kitchen table. I nearly have a meltdown but Gerald was not only kind enough to let me use his fax so I could have my coupons faxed in; better than that he worked it so I wouldn't even go through that hassle and got my discount. The service was completed before the estimated time he was thorough enough to explain things in my car that needed my immediate attention and those I could still wait. More

Great Service Fernando Nunez, and the service team at Classic Honda make our service appointments effortless. By effortless I mean drive in, say hi, sit down drink Fernando Nunez, and the service team at Classic Honda make our service appointments effortless. By effortless I mean drive in, say hi, sit down drink coffee, stand up, say thanks, take your car and go on about your day! It just can not get any better. Thanks to Fernando Nunez and the team once again! More

Timely I was very pleased with their concern to put a rush on my service so that I can make an important appointment. It put my mind at ease. I was very pleased with their concern to put a rush on my service so that I can make an important appointment. It put my mind at ease. More

They keep my car in great shape Our Honda Accord has been serviced by this dealership since 1997. They have done a great job and the car still rides smoothly and performs reliably. T Our Honda Accord has been serviced by this dealership since 1997. They have done a great job and the car still rides smoothly and performs reliably. They are honest about which repairs or regular maintenance needs to be performed. Joshua Swiernik was very pleasant to work with and followed up on questions. I recommend them. More

Great service Was excellant service at this dealership. Was greeted when I pulled in and given an estimate of my service. While waiting was told air filters needed Was excellant service at this dealership. Was greeted when I pulled in and given an estimate of my service. While waiting was told air filters needed to be changes and even showed them to me. Will continue to use this dealership. More

Problem solving et. al. Mr Jay Banks waited on me. I was in for an Oil Change, but then he took me inside the shop so a mechanic could show some problems that they found: Wor Mr Jay Banks waited on me. I was in for an Oil Change, but then he took me inside the shop so a mechanic could show some problems that they found: Worn bushings (really bad), thin tires (they are 7 years old) and almost zero rear wheel brake left. Most of these issues are safety related, so he advised me to solve then ASAP. After some number crunching, he was able to find a reasonable amount to pay, so I took it. He was very proffessional and courteous. He will be an excelent service advisor after he gains more experience. More

great experience Fernando Nunez was my advisor who looked after me who did a fantastic job kept me informed by phone exactly what was going on regarding my repair. I a Fernando Nunez was my advisor who looked after me who did a fantastic job kept me informed by phone exactly what was going on regarding my repair. I always will take my Honda there because of the quality of customer service Mr. Nunez offers why would I go anywhere else, Thanks again for your courtesy and great customer service. More

Express service Came in through express lane for an oil change. Was approached quickly by Gerald Alaniz and he took care of getting my car right in. He was quite fr Came in through express lane for an oil change. Was approached quickly by Gerald Alaniz and he took care of getting my car right in. He was quite friendly and courteous. He quoted a time of 1 hour 45 min due to tire rotation and balance. In just over an hour it was done and ready to go ! Love it when my day off doesn't have to be spent doing a chore ! More

Service Review I had the opportunity to deal with Gerald Alaniz during an oil change appointment. He was very courteous, & explained things in a heartfelt way. The I had the opportunity to deal with Gerald Alaniz during an oil change appointment. He was very courteous, & explained things in a heartfelt way. There was a problem that was found with my car, & he worked very hard to get it resolved. Even though a one hour appointment turned into a little over 2.5 hours, he did all he could to make it a pleasant experience. Thank you, Gerald! More

Service Review I have had the pleasure of dealing with Maribel Franco/Service Advisor, in recent visits to Classic Honda Service. She is professional, knowledgable I have had the pleasure of dealing with Maribel Franco/Service Advisor, in recent visits to Classic Honda Service. She is professional, knowledgable, courteous, and just plain friendly. She takes great care in making sure that you are completely aware of what your issues are with your vehicle, and what it will cost to correct the problem. She is also quite good at estimating how long it will take to complete the service. If there are any discounts currently being offered for service, she will bring this to the attention of the customer. More