417 Reviews of Classic Honda Orlando - Service Center
Quick Courteous and Satisfied I came in because my car key had broke in half and my car security alarm was activated. I went in around 3:30pm and saw advisor Jay Banks. He quickly I came in because my car key had broke in half and my car security alarm was activated. I went in around 3:30pm and saw advisor Jay Banks. He quickly knew my problem, was able to get started right away he did give me a time frame in which he achieved in less time than was initially set. Overall I was extremely satisfied with the outcome, he was very courteous and fun, and when I got my car back she was excellent. Definitley go to Jay Banks he will take care of your needs and fast. You will not be disappointed. More
Jay Banks I went to the dealer for a warranty air bags that I receive in the mail, the 1st advisor was Fernando Nunez that I met personally send me home becaus I went to the dealer for a warranty air bags that I receive in the mail, the 1st advisor was Fernando Nunez that I met personally send me home because he need to order the part which I understood. I took more than 16 weeks until I heard from him because I call him leaving 2 Messages with out him call me back in my 3er call he try to tell me that he just got the parts today, like I believe that but I made the appt. when I got to the dealer I met Mr. Jay Banks he didn't have none information of me plus I could tell when a selling department is trying to pass the freebies to another rep that's is what mr. Fernando did. Well I am glad I met Mr. Jay no only he did a great service but took care put all my info in the system and put the car for service, no excuses, no problem. Great Customer service for mr. Jay Banks but Mr. Fernando Nunez need to go back to 101 customer service school and you need to take the freebies as well the productions, some of us can tell the difference. More
Great Dustin Pearson was courteous and very professional, he made me feel very comfortable. He let me know exactly what was going to be done to my vehicle a Dustin Pearson was courteous and very professional, he made me feel very comfortable. He let me know exactly what was going to be done to my vehicle and how long it was going to take, he even kept me informed on the progress of the service. Very nice to work with someone so helpful and nice. More
Satisfied Customer. My service advisor Mr Gerald Alaniz was courteous and very professional, he made me feel very comfortable and at ease. Mr. Gerald Alaniz let me know e My service advisor Mr Gerald Alaniz was courteous and very professional, he made me feel very comfortable and at ease. Mr. Gerald Alaniz let me know exactly what was going to be done to my vehicle and how long it was going to take, he even kept me informed on the progress of the service, all in all I am very pleased. More
Excellent My service advisor, Dustin Pearson, provided excellent customer service. He was courteous and professional. He was very helpful and detailed in his e My service advisor, Dustin Pearson, provided excellent customer service. He was courteous and professional. He was very helpful and detailed in his explanation of what was wrong with my van. Also, I observed him with another customer and he was very patient and courteous towards her. More
Josh 'Swiernik is my FAVORITE Service wtiter. JOSH SWIERNIK is my FAVORITE Service writer. He knows me and gives me personalize service. He understands my vehicles. I have been going here f JOSH SWIERNIK is my FAVORITE Service writer. He knows me and gives me personalize service. He understands my vehicles. I have been going here for many years. Although there is a dealership closer, I prefer to drive the extra miles to see Josh. John Fiore More
CLASSIC HONDA IS REALLY CONVENIENT Classic Honda has convenient working hours that you can bring your car at any time when you are available. You do not need to arrange any appointment. Classic Honda has convenient working hours that you can bring your car at any time when you are available. You do not need to arrange any appointment. Dustin Pearson was my service advisor, he assisted and informed every thing that I needed. More
maintenance service Maribel Franco, my service advisor, provided an excellent customer service. She was very helpful and professional. She made sure that I understood eve Maribel Franco, my service advisor, provided an excellent customer service. She was very helpful and professional. She made sure that I understood everything it was going to be done to the car and how much time it was going to take.. More
Excellent service My service tech, Jay Banks did an awesome job explaining the work that needed to be done. He came in on his day off to make sure the work was finishe My service tech, Jay Banks did an awesome job explaining the work that needed to be done. He came in on his day off to make sure the work was finished in time. Excellent customer service More
Service, Always a good experience when I take my cars to Classic Honda for service.. Maribel Franco, my service advisor always does the best for me. Always a good experience when I take my cars to Classic Honda for service.. Maribel Franco, my service advisor always does the best for me. More