Classic Honda Orlando - Service Center

Great Customer Service! I have purchased 2 of my cars at Classic Honda off West Colonial Drive and had my cars serviced here and they always have the best customer service. I I have purchased 2 of my cars at Classic Honda off West Colonial Drive and had my cars serviced here and they always have the best customer service. I am able to bring my car and be out at the time that the representative tells me it will be complete. The last service was done a couple of days ago and Gerald Alaniz was great and honest. Will continue to bring my car here when it needs to be serviced. Thank you again. More

Great job! I was able to bring my car in the same day I called . The rep was excellent- thoroughly explaining what needed to be done and having my car ready ear I was able to bring my car in the same day I called . The rep was excellent- thoroughly explaining what needed to be done and having my car ready early the next morning More

Quality Service During my recent visit at Classic Honda, I was treated with excellent customer service. Dwight Dowe was professional, personable and thorough. He ma During my recent visit at Classic Honda, I was treated with excellent customer service. Dwight Dowe was professional, personable and thorough. He made sure the vehicle was all checked out prior to being serviced. He kept me abreast of how long the job would take, even when they were running behind schedule. I even got a meal!! : ) Thanks Classic Honda for another job well done!! More

Effortless Quick Service Fernando Nunez took care of my vehicle service with professionalism and I was on my way in record time. His knowledge of my vehicle and what was neede Fernando Nunez took care of my vehicle service with professionalism and I was on my way in record time. His knowledge of my vehicle and what was needed, and his attentiveness informing me when it was almost done, and when finished, created a very comfortable experience. More

Gerald Alaniz was very professional, and he provided excellent service. He has excellent customer skills and knowledge. I will recommend him to anyone who need an was very professional, and he provided excellent service. He has excellent customer skills and knowledge. I will recommend him to anyone who need an excellent service More

Quick Courteous and Satisfied I came in because my car key had broke in half and my car security alarm was activated. I went in around 3:30pm and saw advisor Jay Banks. He quickly I came in because my car key had broke in half and my car security alarm was activated. I went in around 3:30pm and saw advisor Jay Banks. He quickly knew my problem, was able to get started right away he did give me a time frame in which he achieved in less time than was initially set. Overall I was extremely satisfied with the outcome, he was very courteous and fun, and when I got my car back she was excellent. Definitley go to Jay Banks he will take care of your needs and fast. You will not be disappointed. More

Jay Banks I went to the dealer for a warranty air bags that I receive in the mail, the 1st advisor was Fernando Nunez that I met personally send me home becaus I went to the dealer for a warranty air bags that I receive in the mail, the 1st advisor was Fernando Nunez that I met personally send me home because he need to order the part which I understood. I took more than 16 weeks until I heard from him because I call him leaving 2 Messages with out him call me back in my 3er call he try to tell me that he just got the parts today, like I believe that but I made the appt. when I got to the dealer I met Mr. Jay Banks he didn't have none information of me plus I could tell when a selling department is trying to pass the freebies to another rep that's is what mr. Fernando did. Well I am glad I met Mr. Jay no only he did a great service but took care put all my info in the system and put the car for service, no excuses, no problem. Great Customer service for mr. Jay Banks but Mr. Fernando Nunez need to go back to 101 customer service school and you need to take the freebies as well the productions, some of us can tell the difference. More

Great Dustin Pearson was courteous and very professional, he made me feel very comfortable. He let me know exactly what was going to be done to my vehicle a Dustin Pearson was courteous and very professional, he made me feel very comfortable. He let me know exactly what was going to be done to my vehicle and how long it was going to take, he even kept me informed on the progress of the service. Very nice to work with someone so helpful and nice. More

Satisfied Customer. My service advisor Mr Gerald Alaniz was courteous and very professional, he made me feel very comfortable and at ease. Mr. Gerald Alaniz let me know e My service advisor Mr Gerald Alaniz was courteous and very professional, he made me feel very comfortable and at ease. Mr. Gerald Alaniz let me know exactly what was going to be done to my vehicle and how long it was going to take, he even kept me informed on the progress of the service, all in all I am very pleased. More

Excellent My service advisor, Dustin Pearson, provided excellent customer service. He was courteous and professional. He was very helpful and detailed in his e My service advisor, Dustin Pearson, provided excellent customer service. He was courteous and professional. He was very helpful and detailed in his explanation of what was wrong with my van. Also, I observed him with another customer and he was very patient and courteous towards her. More