Classic Honda Orlando - Service Center

Don't waste your time. About a year ago we had our (lifetime guarantee) tint done here and days later noticed a scratch in the tint. They didn't want to fix it, so I just le About a year ago we had our (lifetime guarantee) tint done here and days later noticed a scratch in the tint. They didn't want to fix it, so I just let it slide since such a minor thing... But recently we have had multiple negative experiences with the Service Dept here. I was told 4 different things by a service advisor named Josh, when a different advisor told me a completely seperate thing needed on the phone, before bringing our car in to be serviced. They also never want to take the coupons provided and try to sell you unnecessary services. When you decline additional services, they tell you it wasn't really needed anyway....? Had an appointment for a simple oil change and it still took 2 hours. While waiting during the oil change I sat in a room alone watching tv. About an hour into it a salesman sits a woman (who was purchasing a car from him) down next to me and hands her the remote, encouraging her to change the channel I was watching, offering her a drink and making sure she was comfortable and taken care of. I definitely got the feeling that if you aren't planning on buying a car that day, you mean nothing to them. Even though you purchased a car from them already.. Also this company offers rebate checks for your next oil change. Good luck getting those. And if you try talking to the Service manager Dervin about the checks, he will flat out tell you that you are "wasting his time".. I recommend Headquarter Honda to anyone looking for a new or used car. We bought our other Honda from them and have had nothing but a great experience! More

Needed service for a recall on the air bags Fernando Nunez was friendly, attentive and very much interested in the time it would take for the service to be completed. He maintained communication Fernando Nunez was friendly, attentive and very much interested in the time it would take for the service to be completed. He maintained communication and the service took exactly the time that he predicted. More

LIGHTS, NUMBERS AND WRENCH ON THE DASH Maribel Franco was assigned my service call last week for a routine oil change and tire balance as indicated by my dashboard indicators; 2014 Honda Ac Maribel Franco was assigned my service call last week for a routine oil change and tire balance as indicated by my dashboard indicators; 2014 Honda Accord. I procrastinated longer than I possibly could because of the inconvenience of sitting at the dealership, coming in early to get a decent appointment, etc. However, when I called at noon, I was given a 2pm appointment with no wait, same day. Maribel reviewed my service needs, advised me of 1.5 hour interval and no charges due to my current service plan in place. I settled down at a table with a project due for the weekend, worked diligently and as I was finishing up, Maribel approached me...it was 3:30pm to give me the 'all ready' notice. She also advised me of what to expect for my next visit in service costs. Maribel Franco's professionalism and accuracy is greatly appreciated. It made this visit painless. I wish all such visits could go so well. More

Honda Service I want to thanks Dwight Dowe for his professionalism and for his excellent skills in assisting the clients. Thank you Dwight for assisting me and for I want to thanks Dwight Dowe for his professionalism and for his excellent skills in assisting the clients. Thank you Dwight for assisting me and for understand my bad English!!! Ana Rodriguez More

Went in for recall replacements on my Honda....excellent! I was worried that I would be hassled upon going in for recall replacements on my Accord, but Joshua Swiernik was quite the professional and I left a I was worried that I would be hassled upon going in for recall replacements on my Accord, but Joshua Swiernik was quite the professional and I left a happy customer. He kept me informed about what was going on during the process, and the service tech Carlos even topped off the missing fluids in my engine. I had a great experience and as soon as I finish school I am coming back to this location to buy my new vehicle! Thanks so much for the professional service!! More

Awesome job I would like to give a super thanks to DWIGHT DOWE for he's excellent job for assisting me.Keep it up Big D and thank you again . I would like to give a super thanks to DWIGHT DOWE for he's excellent job for assisting me.Keep it up Big D and thank you again . More

Went in to get a oil change and inspection. Went for a oil change and inspection and it was handled professionally and efficiently by Gerald Alaniz. I will continue to go to classic Honda for a Went for a oil change and inspection and it was handled professionally and efficiently by Gerald Alaniz. I will continue to go to classic Honda for all my car needs. More

Oil Change at Clasicc honda My experience at Classic Honda was excellent as always, and Gerald Alaniz was pleasant to work with. He attended to my car needs. Thank You. My experience at Classic Honda was excellent as always, and Gerald Alaniz was pleasant to work with. He attended to my car needs. Thank You. More

Dwight Dowe gave me outstanding service! The best I've had My girlfriend and I came into Classic Honda for an oil change and basic maintenance. Mr. Dwight Dowe ensured that our visit was a most enjoyable exper My girlfriend and I came into Classic Honda for an oil change and basic maintenance. Mr. Dwight Dowe ensured that our visit was a most enjoyable experience. He was very kind, speedy and gave us incredible information during our wait. More

In and out Joshua Swiernik - Thanks for getting us in and out so quickly, my oil change appt was at 7:10am and I was out of there by 8:20am (with tire rotation). Joshua Swiernik - Thanks for getting us in and out so quickly, my oil change appt was at 7:10am and I was out of there by 8:20am (with tire rotation). Awesome service!! More