Classic Honda Orlando - Service Center

Oil change Gerald Aleniz and maribel franco helped me both. They are very nice,friendly and approachable explained what my car needed to be service but I told t Gerald Aleniz and maribel franco helped me both. They are very nice,friendly and approachable explained what my car needed to be service but I told them next time co'z I was only intended to do oil changed that visit and they both understand me and the amount of time they promise was less so that was more favorable to me,less waiting.. More

Oil Change Jay Banks was my advisor. Very knowledgeable, quick, and easy. Can't ask for anything else. I will be coming to Jay again. Thank you! Jay Banks was my advisor. Very knowledgeable, quick, and easy. Can't ask for anything else. I will be coming to Jay again. Thank you! More

Excellent customer service experience! Joshua Swiernik is always a pleasure to work with! My husband and I only work with Joshua. He always goes above and beyond to helps his customers. He Joshua Swiernik is always a pleasure to work with! My husband and I only work with Joshua. He always goes above and beyond to helps his customers. He keeps you well informed from start to finish what is going on with your vehicle. He definitely makes you feel like he is there to serve you and your needs. Thank you Joshua for everything you do each and every day! More

Gerald Alanez Service Advisor This dealerships service department is efficient. The upfront pricing and courteous employees keeps me coming back for service. Gerald Alanez and Expr This dealerships service department is efficient. The upfront pricing and courteous employees keeps me coming back for service. Gerald Alanez and Express Service made it easy to get an oil change on my schedule. More

Service Advisers at Classic Honda I don't go to dealerships often. I actually try to avoid them if at all possible. But I will say that I actually enjoy going to Classic Honda on Wes I don't go to dealerships often. I actually try to avoid them if at all possible. But I will say that I actually enjoy going to Classic Honda on West Colonial, and that is because of the service writers/advisers. Maribel, Josh, and Jay have always been easy to work with, pleasant and patient. Customers need to remember that it takes a lot of patience to deal with the public coming to you for work on their automobiles. These three have the personality and patience to do this job very well. In addition, their relationships with the techs is another key factor why I go to Classic Honda. They know their techs well and they communicate well with them. I especially appreciate it when they escort me back to the shop to make sure I understand what's going on with my car. Jay Banks recently did this with me to discuss (between customer-service adviser-tech) an issue with my suspension. This is how customer service should be! More

Fair prices They are very friendly and helpful. I don't feel like I am being gouged. They made HUGE accomodations for my issues. Also gave me a good proce to inst They are very friendly and helpful. I don't feel like I am being gouged. They made HUGE accomodations for my issues. Also gave me a good proce to install an ABS module. Great value! More

Oil change/tire rotation with basic inspection Maribel Franco was very friendly and courteous . She was knowledgeable of the questions and concerns I had. Marble also notified me of the recalls tha Maribel Franco was very friendly and courteous . She was knowledgeable of the questions and concerns I had. Marble also notified me of the recalls that apply to my vehicle and tried to schedule the worked to be done and told me it was at no cost to me. More

Appreciation! While going through the VERY unnerving situation of having someone try to steal my, I really appreciate the professionalism, courtesy and kindness of While going through the VERY unnerving situation of having someone try to steal my, I really appreciate the professionalism, courtesy and kindness of Joshua Swiernik and the Classic Honda team who repaired my car!!!!!!! THANK YOU! More

Great service! Joshua Swiernik was stellar; he's professional, polite, and pleasant. I was pleased with the way in which he handled my service. I was in and out in n Joshua Swiernik was stellar; he's professional, polite, and pleasant. I was pleased with the way in which he handled my service. I was in and out in no time, my tires were checked, and my baby and I were out the door. Fantastic employee. More

great. My car was towed to the dealership due to the fact it wouldn't start. Mr. Jay Banks called me with in a few hours to tell me the issue and the cos My car was towed to the dealership due to the fact it wouldn't start. Mr. Jay Banks called me with in a few hours to tell me the issue and the cost. Due to the price I was considering moving the car elsewhere for repair. The car has been serviced at this facility for over 10 yrs. Mr. Banks went above and beyond to assist with reconsidering the repair there. THANKS!! Mr. Banks. More